DameWare Remote Support
DameWare Remote Support : Reviews, Pricing, Features & AlternativesDameWare Remote Support is a Remote Customer Support Software. Price : $259. Review DameWare Remote Support : Overview & Pricing
DameWare Remote Support Overview : Features, Pricing, Reviews & Alternatives
DameWare Remote Support is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
DameWare Remote Support is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Customers Support Remote supports …
DameWare Remote Support price starts from $ 259 per user and per month .
DameWare Remote Support provides comprehensive remote support software for end user support and system troubleshooting.
What is DameWare Remote Support ?
DameWare Remote Support from IT company Austin SolarWinds is remote administration software for remotely controlling desktops, laptops, and servers located outside or outside the firewall. It allows editing the registry, restarting services, logging in, managing accounts and passwords, etc. The mobile…
DameWare Remote Support provides remote software solutions that include a Windows Management Console.
Dameware is synonymous with affordable, reliable and secure remote support software. SolarWinds offers two remote support solutions: local or in the cloud. Dameware Remote Everywhere (DRE) is the fast, simple, and lightweight cloud-based version designed to help IT professionals respond and resolve issues quickly. Dameware Remote Support (DRS) is affordable, easy-to-use local software designed to simplify and speed up remote IT management tasks.
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is DameWare Remote Support, and as you may have guessed from the title, this review will tell you more about DameWare Remote Support’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
DameWare Remote Support Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
DameWare Remote Support Cons
– Con : Custom integrations can come at a price.
DameWare Remote Support Features
Here is the list of the main features of this computer software :
– SaaS software
– Cloud Services
– Data Sharing
– Real-Time Chat
– Remote Access/Control
– Secure Sharing
– Remote Support Features
Main function & Pro Features
– SaaS software
– Cloud Services
– Data Sharing
– Real-Time Chat
– Remote Access/Control
– Secure Sharing
– Remote Support Features
DameWare Remote Support Integrations
DameWare Remote Support integrates with more than 2 applications & plugins like SolarWinds Web Help Desk and SolarWinds Web Help Desk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 DameWare Remote Support integrations
– SolarWinds Web Help Desk
– SolarWinds Web Help Desk
DameWare Remote Support Pricing
The DameWare Remote Support pricing plan starts from $ 259 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
DameWare Remote Support offers several pricing plans :
– Free Trial : $ 259,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$259,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 259,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
DameWare Remote Support is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
dameware-remote-support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use DameWare Remote Support ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
DameWare Remote Support Screenshots & Images : UI, dashboard …
Videos
Video #1
DameWare Remote Support Reviews
Here is our opinion on DameWare Remote Support : this is an easy-to-use remote customer support software to advise .
DameWare Remote Support User Reviews & Ratings
Online and customer reviews of DameWare Remote Support software are quite plentiful and overall very positive :
Overall rating : 4,2/5
Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on DameWare Remote Support
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend DameWare Remote Support ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Company details
Developed by SOLARWINDS, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit dameware.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on DameWare Remote Support is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
DameWare Remote Support Alternatives
If you’re understanding the drawbacks and you’re looking for a DameWare Remote Support alternative, there are more than 13 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to DameWare Remote Support
– Ringover Group
– Bomgar Remote Support
– LogMeIn Rescue
– LogMeIn Central
– LogMeIn Pro
– DameWare
– Oracle Secure Global Desktop
– FixMe it
– MSP Anywhere
– Glance Networks
You can also take a look at other business apps, like our Dart review and our Sourcing review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to DameWare Remote Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !