Remote Customer Support Software
Best Remote Customer Support Software : Reviews, Pricing, Comparison & Alternatives
What is Remote Customer Support Software ?
A remote customer support software allows you to access and control any device from from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software allows you to respond to customer requests after purchase. Our SaaS software comparator (Software as a Service) allows you to compare 13 Remote customer support software.
GoToMyPC is a Remote Customer Support Software. Price : $44 (free trial available). Review GoToMyPC : Overview & Pricing
★★★★★
More details +
$44.00
GoToMyPC Review
GoToMyPC is an excellent remote customer support SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
HelpWire is a Remote Customer Support Software. Price : $699 (free trial available). Review HelpWire : Overview & Pricing
★★★★★
More details +
$699.00
HelpWire Review
HelpWire is an excellent remote customer support SaaS software to advise for your company or business. PROS:
- Diagnose, control and repair your customers' equipment remotely.
CONS:
- Custom integrations can come at a price
Popular
Splashtop Business Access is a Remote Customer Support Software. Price : $8 (free trial available). Review Splashtop Business Access : Overview & Pricing
★★★★★
More details +
$8.00
Splashtop Business Access Review
Splashtop Business Access is a great remote customer support SaaS software to know for your company or business. PROS:
- Splashtop Business Access features include:
CONS:
- Custom integrations can come at a price
Top
FixMe.IT is a Remote Customer Support Software. Price : $30 (free trial available). Review FixMe.IT : Overview & Pricing
★★★★★
More details +
$30.00
FixMe.IT Review
FixMe.IT is a great remote customer support SaaS software to recommend for your company or business. PROS:
- Easy connection in three steps
CONS:
- Custom integrations can come at a price
Splashtop Remote Support is a Remote Customer Support Software. Price : $40 (free trial available). Review Splashtop Remote Support : Overview & Pricing
★★★★★
More details +
$40.00
Splashtop Remote Support Review
Splashtop Remote Support is an excellent remote customer support SaaS software to trust for your company or business. PROS:
- Windows workstations and servers, as well as Macs, can be accessed from any Windows, Mac, Android or iOS device, or using the Google Chrome browser or a Chromebook.
CONS:
- Custom integrations can come at a price
Top
VNC Connect is a Remote Customer Support Software. Price : $3 (free trial available). Review VNC Connect : Overview & Pricing
★★★★★
More details +
$3.00
VNC Connect Review
VNC Connect is a great remote customer support SaaS software to advise for your company or business. PROS:
- Easily connect through our cloud service to computers running VNC Connect.
CONS:
- Custom integrations can come at a price
Recommended
Bomgar Remote Support is a Remote Customer Support Software. Price : $2 (free trial available). Review Bomgar Remote Support : Overview & Pricing
★★★★★
More details +
$2.00
Bomgar Remote Support Review
Bomgar Remote Support is a great remote customer support SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Remote Support is a Remote Customer Support Software. Price : $683 (free trial available). Review Remote Support : Overview & Pricing
★★★★★
More details +
$683.00
Remote Support Review
Remote Support is an excellent remote customer support SaaS software to trust for your company or business. PROS:
- BeyondTrust Remote Support allows users to view and respond to client screens via remote desktop, enabling troubleshooting inside and outside corporate networks through screen sharing, remote control, unattended access, file sharing and mobile device camera sharing.
CONS:
- Custom integrations can come at a price
RemoteToPC is a Remote Customer Support Software. Price : $99 (free trial available). Review RemoteToPC : Overview & Pricing
★★★★★
More details +
$99.00
RemoteToPC Review
RemoteToPC is an excellent remote customer support SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
LogMeIn Central is a Remote Customer Support Software (free trial available). Price : $ 80,00. Review LogMeIn Central : Overview & Pricing
★★★★★
More details +
$80.00
LogMeIn Central Review
LogMeIn Central is an excellent remote customer support SaaS software to recommend for your company or business. PROS:
- IT organizations can gain speed, flexibility, and insight to increase productivity, lower IT costs, and mitigate risk with tools to automate routine tasks like script and patch management.
CONS:
- Custom integrations can come at a price
AeroAdmin is a Remote Customer Support Software. Price : $90 (free trial available). Review AeroAdmin : Overview & Pricing
★★★★★
More details +
$89.00
AeroAdmin Review
AeroAdmin is a very popular remote customer support SaaS software to recommend for your company or business. PROS:
- Easy and free remote desktop software.
CONS:
- Custom integrations can come at a price
DameWare is a Remote Customer Support Software. Price : $380 (free trial available). Review DameWare : Overview & Pricing
★★★★★
More details +
$380.00
DameWare Review
DameWare is an excellent remote customer support SaaS software to recommend for your company or business. PROS:
- Dameware solves problems with reduced runtime as it connects to workstations in seconds.
CONS:
- Custom integrations can come at a price
Category Leader
Remote Utilities is a Remote Customer Support Software. Price : $99 (free trial available). Review Remote Utilities : Overview & Pricing
★★★★★
More details +
$99.00
Remote Utilities Review
Remote Utilities is a great remote customer support SaaS software to know for your company or business. PROS:
- Remote access on the local network: connect directly to a remote PC using its IP address or DNS name.
CONS:
- Custom integrations can come at a price
LogMeIn RemotelyAnywhere is a Remote Customer Support Software. Price : $199. Review LogMeIn RemotelyAnywhere : Overview & Pricing
★★★★★
More details +
$199.00
LogMeIn RemotelyAnywhere Review
LogMeIn RemotelyAnywhere is an excellent remote customer support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
DameWare Remote Support is a Remote Customer Support Software. Price : $259. Review DameWare Remote Support : Overview & Pricing
★★★★★
More details +
$259.00
DameWare Remote Support Review
DameWare Remote Support is an easy-to-use remote customer support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Recommended
NetSupport Manager is a Remote Customer Support Software (free trial available). Review NetSupport Manager : Overview & Pricing
★★★★★
More details +
NetSupport Manager Review
NetSupport Manager is a great remote customer support SaaS software to advise for your company or business. PROS:
- Flexibility:
CONS:
- Custom integrations can come at a price
TightVNC is a Remote Customer Support Software (free trial available). Review TightVNC : Overview & Pricing
★★★★★
More details +
TightVNC Review
TightVNC is an excellent remote customer support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
RemoteView is a Remote Customer Support Software. Price : $4 (free trial available). Review RemoteView : Overview & Pricing
★★★★★
More details +
$3.00
RemoteView Review
RemoteView is a great remote customer support SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Glance Networks is a Remote Customer Support Software. Review Glance Networks : Overview & Pricing
★★★★★
More details +
Glance Networks Review
Glance Networks is an excellent remote customer support SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
Distant Desktop is a Remote Customer Support Software. Price : $0. Review Distant Desktop : Overview & Pricing
★★★★★
More details +
Free!
Distant Desktop Review
Distant Desktop is a great remote customer support SaaS software to recommend for your company or business. PROS:
- Free for commercial and personal use.
CONS:
- Custom integrations can come at a price
Apple Remote Desktop is a Remote Customer Support Software. Price : $80. Review Apple Remote Desktop : Overview & Pricing
★★★★★
More details +
$80.00
Apple Remote Desktop Review
Apple Remote Desktop is a very popular remote customer support SaaS software to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
LogMeIn Backup is a Remote Customer Support Software. Review LogMeIn Backup : Overview & Pricing
★★★★★
More details +
LogMeIn Backup Review
LogMeIn Backup is a decent remote customer support SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Help Desk Essentials is a Remote Customer Support Software. Review Help Desk Essentials : Overview & Pricing
★★★★★
More details +
Help Desk Essentials Review
Help Desk Essentials is a decent remote customer support SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Channel.me is a Remote Customer Support Software. Price : $19 (free trial available). Review Channel.me : Overview & Pricing
★★★★★
More details +
$19.00
Channel.me Review
Channel.me is a well known remote customer support SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Why use Remote Customer Support Software ?
What are the key features and benefits of Remote Customer Support Software ?
- Remote Diagnostics
- Toolkit
- Chat
- File Sharing
- User Management
- Cross-Platform
- Branding and Personalization
- Audits and Session Tracking
- Mobile Apps
- Audio/Video Calls
What are the Cons of Remote Customer Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Remote Customer Support Software: Reviews Pricing Comparison Alternatives