Dimelo Social
Dimelo Social : Reviews, Pricing, Features & Alternatives
Dimelo Social is a Social Media Support Software. Review Dimelo Social : Overview & Pricing
Dimelo Social Overview : Features, Pricing, Reviews & Alternatives
Dimelo Social is a Social Media Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Dimelo Social is listed as a Social Media Support Software and Customer Service & Support Software for companies and is used for Customers Support Social customer supports …
Dimelo Social prices are available on demand .
Tell Me Social uses a self-learning algorithm that identifies message patterns, routes messages to the appropriate agents, suggests responses, and filters out irrelevant messages.
What is Dimelo Social ?
Company specializing in the application software publishing activity sector. Publisher of a software suite in the field of social CRM to organize the dialogue between a company/brand and its customers through social networks
Dimelo Social allows you to effectively manage customer requests on social networks
Dimelo Social is a social CRM software focused on managing contacts and customer interactions on social networks. The platform aggregates all social media sources to ensure all customer messages are answered, provides traceability of all exchanges, and supports large-scale processing of customer interactions.
The software allows users to respond to customers on any customer-preferred social channel and is equipped with a self-learning algorithm designed to identify message patterns, route messages to agents, suggest answers to questions, and filter out irrelevant messages. Additionally, the platform filters, categorizes, and routes messages based on user-specified criteria, such as language, topic, or expertise required to answer customer queries, and aggregates all messages into a customer’s ticket to maintain a complete history of customer interactions.
Dimelo Social Review : Pros & Cons
Pros & Cons
When it comes to finding the right Social Media Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Dimelo Social, and as you may have guessed from the title, this review will tell you more about Dimelo Social’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Dimelo Social Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Dimelo Social Cons
– Con : Custom integrations can come at a price.
Dimelo Social Features
Here is the list of the main features of this computer software :
– CRM
Main function & Pro Features
– Cloud Services
Dimelo Social Integrations
Dimelo Social integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Dimelo Social integrations
– CRM
Dimelo Social Pricing
The Dimelo Social pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Dimelo Social offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Dimelo Social is a cloud-based Social Media Support platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
dimelo-social is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : 01 77 37 27 57
Training options : …
Industry & Customers
Who use Dimelo Social ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Dimelo Social Screenshots & Images : UI, dashboard …
Dimelo Social Business Software Pricing
Dimelo Social Features & Overview
Dimelo Social Screenshot
Dimelo Social Screenshot
Videos
Video #1
Dimelo Social Reviews
Here is our opinion on Dimelo Social : this is a decent social media support software to consider .
Dimelo Social User Reviews & Ratings
Online and customer reviews of Dimelo Social software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Dimelo Social
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Dimelo Social ? What is your likelihood to renew ?
FAQs
Why use a Social Media Support Software ?
Social media customer support software is all about listening and proactively responding to support issues on social media. Social customer service has become one of the most important ways businesses use social technology. This was driven by consumers who quickly discovered that the quickest way to get a response from customer service was not to call the company and open a support ticket, but to tweet an issue. to the whole world. The very public nature of the grievance will almost certainly elicit a very quick response – certainly faster than more traditional channels. Some social media customer service solutions like Conversocial and Lithium Social Web specialize in this case. specific use. In response, some platform vendors have started adding support features, including things like ticket routing, to their platforms.
According to various sources, most used business software are : Zendesk Support (market share : 1,80%)
Main functions are : Analytic, chat bots, Organization management, Planning and publishing, CRM, CRM
Main characteristics are : SAAS software, SAAS software, social customer service, customer support, customer feedback, customer feedback, help desk, knowledge base, customer feedback, customer service, customer support, customer feedback, Improve customer service, customer communication management, ticketing, customer service software
We have identified more than 19 competitors on the market.
Social Media Support Software Review
Company details
Developed by RINGCENTRAL DIMELO, Inc. (@dimelo on Twitter)
HQ location : France
Founded in 2008 by Stephane Lee
Total revenue :
Fundings : € 2_000_000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Social Media Support Software
Schema : SoftwareApplication > SocialNetworkingApplication
Tags : FrenchTech SAAS software | SAAS software …
Website : visit dimelo.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Dimelo Social is independent in order to highlight the strengths and weaknesses of this Social Media Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Dimelo Social Alternatives
If you’re understanding the drawbacks and you’re looking for a Dimelo Social alternative, there are more than 12 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Dimelo Social
– Buffer Reply
– Attensity
– Dimelo Mobile
– Dimelo Social
– Sparkcentral
– Swat io
– DigitalGenius
– Cisco SocialMiner
– Zendesk Support
– CX Company
You can also take a look at other business apps, like our Cegid RH Place review and our Cegid Business Paie Grh review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Social Media Support Software compare to Dimelo Social when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
