Dynamic Contact Center Manager
Dynamic Contact Center Manager : Reviews, Pricing, Features & Alternatives
Dynamic Contact Center Manager is a Call Center Software (free trial available). Review Dynamic Contact Center Manager : Overview & Pricing
Dynamic Contact Center Manager Overview : Features, Pricing, Reviews & Alternatives
Dynamic Contact Center Manager is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Dynamic Contact Center Manager is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Contact Center Operations …
Dynamic Contact Center Manager prices are available on demand (free trial available).
Dynamic Contact Center Manager enables multi-site contact center operations teams to quickly and safely respond to challenges such as spikes in incoming calls, lockdowns and more.
What is Dynamic Contact Center Manager ?
Dynamic Contact Center Manager (DCCM) software is a platform used to manage contact center operators in minutes. The software offers friendly labels/aliases for cryptic parameter names to identify parameters and achieve target SLAs. Analyze full audit trails with time stamps and notes entered by users. Measure performance with reports and download them in Excel file format. Small and medium businesses use the software.
Dynamically achieve service level goals and optimize the customer experience
Contact center operations face dynamic challenges such as spikes in incoming calls, lockdowns, and unforeseen incidents. Pointel Dynamic Contact Center Manager (DCCM) enables contact center operations teams to quickly and securely respond to these challenges.
Dynamic Contact Center Manager Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Dynamic Contact Center Manager, and as you may have guessed from the title, this review will tell you more about Dynamic Contact Center Manager’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Dynamic Contact Center Manager Pros : Key Benefits
– Enable contact center operations to meet SLA goals
– Achieve user responsibility and timely problem analysis
– Safely make dynamic adjustments with role-based limits and security
– Best practices for continuous improvement of operations
– Standards-based extensible architecture
– Quick and easy deployment
Dynamic Contact Center Manager Cons
– Con : Custom integrations can come at a price.
Dynamic Contact Center Manager Features
Here is the list of the main features of this computer software :
– Batch Permissions & Access
– Dashboard
– Team features
Main function & Pro Features
– Cloud Services
Dynamic Contact Center Manager Integrations
Dynamic Contact Center Manager may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Dynamic Contact Center Manager Pricing
The Dynamic Contact Center Manager pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Dynamic Contact Center Manager offers several pricing plans :
– Dynamic Contact Center Manager : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Dynamic Contact Center Manager | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Dynamic Contact Center Manager is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
dynamic-contact-center-manager is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 732-744-0440
Training options : …
Industry & Customers
Who use Dynamic Contact Center Manager ?
This software package is tailored to business needs : Public Administration, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
Dynamic Contact Center Manager Screenshots & Images : UI, dashboard …
Dynamic Contact Center Manager Business Software Pricing
Dynamic Contact Center Manager Features & Overview
Dynamic Contact Center Manager Screenshot
Videos
Video #1
Dynamic Contact Center Manager Reviews
Here is our opinion on Dynamic Contact Center Manager : this is a well known call center software to discover .
Dynamic Contact Center Manager User Reviews & Ratings
Online and customer reviews of Dynamic Contact Center Manager software are quite plentiful and overall postitive :
Overall rating : 3,9/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 272 followers on Twitter
Your Customer Review on Dynamic Contact Center Manager
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Dynamic Contact Center Manager ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Sales outsourcing software is commercial software suitable for managing sales providers.
Main functions are : Business management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Call Center Software Review
Company details
Developed by POINTEL INC, Inc.
HQ location : New Jersey
Founded by Pointel Inc
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit pointel.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Dynamic Contact Center Manager is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Dynamic Contact Center Manager Alternatives
If you’re understanding the drawbacks and you’re looking for a Dynamic Contact Center Manager alternative, there are more than 6 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Dynamic Contact Center Manager Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DYNAMIC CONTACT CENTER MANAGER | $ | Per month / user | No |
| 8X8 | $12 | Per month / user | Yes |
| I2X | $ | Per month / user | No |
| IPSCAPE | $ | Per month / user | No |
| CALLMATRIX | $29 | Per month / user | No |
| SQUARETALK | $ | Per month / user | No |
| CLOUDCALL | $ | Per month / user | No |
| GENESYS PURECONNECT | $ | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Dynamic Contact Center Manager
– Freshdesk Contact Center
– InContact
– Ozonetel
– Knowlarity
– Ameyo
– CallCenterHosting
You can also take a look at other business apps, like our DynaMaker review and our DymaxIO review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Dynamic Contact Center Manager when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
