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Engagor : Reviews, Pricing, Features & Alternatives

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Engagor is a Digital Customer Experience (CX) Software. Price : $682. Review Engagor : Overview & Pricing

8.8 Expert Score
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Engagor Overview : Features, Pricing, Reviews & Alternatives

Engagor is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Engagor is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customers User engagement and feedback Customer experience managements, CRM, Feedback Management, Social Media Marketing …

Engagor price starts from $ 681,71 per user and per month .

Engagor enables brands to effectively manage their customer engagement with an entire team. Real-time workflow capabilities, an integrated social CRM, and team collaboration ensure seamless teamwork. Engagor works with the world’s biggest brands including Microsoft, Ikea, Alpro, T-Mobile, Volvo, the European Parliament and Carlsberg.

Management software, monitoring and analysis of social networks.

Powerful social media management, monitoring and analytics software chosen by brands around the world to effectively engage with their social media customers.

What is Engagor ?

Engagor monitors the social web and provides insights into what is being said on the social web and offers tools to engage with your audience and find interesting and relevant discussions and people.

Engagor monitors the social web and provides insights into what is being said on the social web and offers tools to engage with your audience and find interesting and relevant discussions and people.

Management software, monitoring and analysis of social networks.

Engagor helps businesses effectively engage with all of their customers on social media. Businesses use Engagor to monitor all online activity around their brand, competitors, and industry, across all major social networks and across millions of blogs, forums, and news sites. Engagor also offers powerful analytics that help brands track marketing campaigns, online reputation, social profiles, and more.

About Engagor Founded in October 2001 and headquartered in Belgium, Engagor quickly amassed an impressive array of international clients, including Microsoft’s Western Europe division, Volvo, Red Bull and Carlsberg. Engagor’s success is largely due to thoughtful features, such as a partnership with Plus that allows Engagor to monitor a wide range of international news sites for its global partners.

What is Engager? Large and mid-sized businesses looking to reach and engage their customers can turn to Engagor for help. This robust social media marketing tool helps its users respond to and resolve customer issues quickly. Positive experiences can be provided and customer satisfaction with the software can be improved, which in turn results in brand-loyal customers. Income can increase because of it. Engagor users will also appreciate robust features like customizable workspaces and significantly advanced search options. Multiple social media websites are supported and Engagor’s social media analytics are extensive. Best of all, Engagor prices are reasonable and can meet business needs and ability to pay.

Engagor Review

Engagor Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Engagor, and as you may have guessed from the title, this review will tell you more about Engagor’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Engagor Pros : Key Benefits

– Monitoring: Social Inbox Unified Conversation Feed React to Messages Manage TwitterFacebook Analytics: Top Conversations Connect Youtube Channels Connect Tripadvisor Connect Mixcloud Administration: Post New Messages Mark Mentions Read Connect Foursquare Places Dashboard: News Overview of mentions and tasks Performance metrics Custom dashboards Collaboration: Assign mentions to colleagues Structure your inbox with labels Action history Mark mentions as read Measure your team’s performance Reports: Daily and weekly reports Automated custom reports Email alerts Export feeds RSS Setup: Intuitive keyword query setup Global data coverage Connect your profiles Multilingual Workflow automation

– With Engagor, you monitor the entire social network, get real-time customer management, and powerful analytics and reporting tools. Engagor tracks all relevant conversations about your brands, products, competitors, and industry. Tracks all major social networks, over 160 languages, millions of new sites, blogs and forums, and in every country. Social Inbox puts you in control of social conversations and provides everything you need to effectively engage with your audience. Engagor provides a 360° view of the performance of your social campaigns, online reputation, and social profiles. With Engagor’s real-time collaboration tools, social media teams can effectively and efficiently engage with all social clients.

– Free Trial: Available (no credit card required) starting at $681.71 per month.

– Frequent releases / updates

– High Compatibility

Engagor Cons

– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
 

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Engagor Features

Here is the list of the main features of this computer software :

– Workflow
– media management
– CRM
– comment management
– social media marketing
– Cloud Services
– Message Routing
– Voice of Customer
– Natural Language Processing
– Survey
– Cross-Posting
– Sentiment Analysis
– Predictive Analytics
– Automated workflows
– Customizable widgets
– Central Inbox
– Performance Analysis
– Response Tracking
– Customer Experience Management
– Smart Filtering & Folders

Main function & Pro Features

– Workflow
– media management
– CRM
– comment management
– social media marketing
– Cloud Services
– Message Routing
– Voice of Customer
– Natural Language Processing
– Survey
– Cross-Posting
– Sentiment Analysis
– Predictive Analytics
– Automated workflows
– Customizable widgets
– Central Inbox
– Performance Analysis
– Response Tracking
– Customer Experience Management
– Smart Filtering & Folders

Engagor Integrations

Engagor integrates with more than 6 applications & plugins like Falcon.io, Zendesk and Desk.com (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Engagor integrations

– Desk.com
– Zendesk
– Falcon.io
– Radian6
– Sprout Social
– Talkwalker
– Twitter
– Salesforce
– Desk
– Flamory
– Instagram
– Zendesk
– Informatica
– Segment
– Facebook

Engagor Pricing

The Engagor pricing plan starts from $ 681,71 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Engagor offers several pricing plans :

– Free Trial : $ 681,71 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$681,71
Per year Per year Per year Per year Per year
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : One time licence
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 681,71
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Engagor is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

engagor is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : 80 02 39 75 15

Training options : …

Industry & Customers

Who use Engagor ?

This software package is tailored to business needs : Large Company, SME …

This web-based application is recommended for trades : PR, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

Engagor Screenshots & Images : UI, dashboard …

Engagor Review

Engagor Business Software Pricing

Engagor Features

Engagor Features & Overview

Engagor Screenshot

Engagor Screenshot

Videos

Video #1

YouTube video

   

Engagor Reviews

Here is our opinion on Engagor : this is a very popular digital customer experience (cx) software to know .

Engagor User Reviews & Ratings

Online and customer reviews of Engagor software are quite plentiful and overall very positive :

Overall rating : 4,4/5

Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,4/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of Engagor are its ease of use, real-time monitoring and advanced reporting tools.

Popularity on social networks :

Your Customer Review on Engagor

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Engagor ? What is your likelihood to renew ?
 

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FAQs

Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by ENGAGOR, Inc. (@engagor on Twitter)
About Engagor: Engagor helps businesses efficiently engage with all of their customers on social media. Businesses use Engagor to monitor all online activity around their brand, competitors, and industry, across major social networks and millions of blogs, forums, and news sites. Engagor also offers powerful analytics that help brands track marketing campaigns, online reputation, social profiles, and more.

HQ location : USA
Founded in 2011 by Folke Lemaitre
Total revenue : $342.7K

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit engagor.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Engagor is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Engagor Alternatives

If you’re understanding the drawbacks and you’re looking for a Engagor alternative, there are more than 66 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Engagor

– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
– Lithium
– Spectoos
– Freshdesk
– Viaspeech
– Narvar

SaaS alternatives

AddThis : It provides tools that make it easy to share content on the social web and offers publishers increased traffic and in-depth analytics.

Buffer : Buffer helps you manage multiple social media accounts at once. Quickly schedule content from anywhere on the web, collaborate with team members, and analyze detailed stats on how your posts are performing.

Hootsuite : Manage all your social networks in one place. From finding leads to serving customers, it helps you do more with your social media. The user interface of the system takes the form of a dashboard and supports social media integrations.

Tweetdeck : Twitter’s most powerful tool for real-time following, organization, and interaction. Reach your audience and experience the best of Twitter: From breaking news and entertainment to sports and politics, get the full story with all the live commentary.

mention : Start listening to what is being said on the web and on social media. Quickly react, collaborate and analyze your online presence.

You can also take a look at other business apps, like our Worldox review and our Priority review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Engagor when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Digital Customer Experience (CX) Software

 

8.8Expert Score
Engagor Review
Engagor is a very popular digital customer experience (cx) SaaS software to know for your company or business.
Ease of use
8.8
Functionnality
8.8
Integrations
8.8
Customer support
8.8
Value for money
8.8
PROS
  • Monitoring: Social Inbox Unified Conversation Feed React to Messages Manage TwitterFacebook Analytics: Top Conversations Connect Youtube Channels Connect Tripadvisor Connect Mixcloud Administration: Post New Messages Mark Mentions Read Connect Foursquare Places Dashboard: News Overview of mentions and tasks Performance metrics Custom dashboards Collaboration: Assign mentions to colleagues Structure your inbox with labels Action history Mark mentions as read Measure your team's performance Reports: Daily and weekly reports Automated custom reports Email alerts Export feeds RSS Setup: Intuitive keyword query setup Global data coverage Connect your profiles Multilingual Workflow automation
CONS
  • Not always the cheapest option
Engagor
Engagor

$681.00

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