Erxes
Erxes : Reviews, Pricing, Features & AlternativesErxes is a Digital Customer Experience (CX) Software. Price : $29 (free trial available). Review Erxes : Overview & Pricing
Erxes Overview : Features, Pricing, Reviews & Alternatives
Erxes is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Erxes is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Lead Management, Task Management, CRM, Customer Chat …
Erxes price starts from $ 29 per user and per month (free trial available).
erxes Inc is an open source growth marketing platform
Open source growth marketing platform
What is Erxes ?
Erxes helps businesses with marketing, sales, and customer service by attracting more engaged customers and leveraging growth marketing. This is achieved by focusing on the entire customer experience and the entire marketing funnel they move through, as opposed to traditional marketing. Erxes emphasizes the marketing experience and positions teams to be empowered and interconnected. The tool includes a team inbox that combines real-time customer-team communication along with in-app messaging, live chat, email, and more. Businesses can even capture customer feedback and educate customers directly through the messenger. Users can manage their entire sales pipeline through in-depth analysis and recommend the best next step. Additionally, website visitors can be converted into qualified leads and engagement can be generated via email,
This helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales, and customer service tools are merged into one platform for better performance. Replace Hubspot with a mission and community driven ecosystem. erxes replaces 3-5 apps including full charge level functionality, contact size and limited usage.
Erxes is an open source messaging platform for customer success.
With erxes, all your marketing, sales, and customer support tools are merged into one platform for better performance. Get started today for free. erxes offers an all-in-one messaging platform for teams… Read more
It’s a lifetime offer from erxes is a complete growth marketing and business management platform that offers integrated messaging, team inbox, knowledge base and more.
erxes is an open source growth marketing platform. It helps you attract and engage more customers while giving you high lead conversion. With erxes, all your marketing, sales, and customer service tools are merged into one platform for better performance. Replace Hubspot with a mission and community ecosystem.
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Erxes, and as you may have guessed from the title, this review will tell you more about Erxes’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Erxes Pros : Key Benefits
– Grow your business with Growth Hacking
– Drive leads to a successful conclusion with Sales Pipeline
– Stay in sync with your team’s shared inbox
– Increase conversion with email and SMS marketing
– Manage your customers from Contact Management
– Connect with your customers with live chat and in-app messaging
– Never miss a potential lead with Pop-up & Forms
– Access everything from anywhere with our cloud version
– Educate both your customers and staff with the knowledge base by creating a help center
– Boost your team’s success with task management and see what everyone is working on
Erxes Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Erxes Features
Here is the list of the main features of this computer software :
– Website Visitor Tracking
– Batch Permissions & Access
– Email Drip Campaigns
– Calendar Management
– Analytics (ROI Tracking)
– Customer Management
– Lead Scoring
– Data Import
– Lead Management
– Marketing Automation
– Channel Management
– Notifications
– Lead Nurturing
– Brand Management
– Landing Pages
– Chat
– Campaign Segmentation
– Conversion Tracking
– Multivariate Testing
– Dashboard
Main function & Pro Features
– Website Visitor Tracking
– Batch Permissions & Access
– Email Drip Campaigns
– Calendar Management
– Analytics (ROI Tracking)
– Customer Management
– Lead Scoring
– Data Import
– Lead Management
– Marketing Automation
– Channel Management
– Notifications
– Lead Nurturing
– Brand Management
– Landing Pages
– Chat
– Campaign Segmentation
– Conversion Tracking
– Multivariate Testing
– Dashboard
Erxes Integrations
Erxes integrates with more than 13 applications & plugins like Asana, Gmail and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Erxes integrations
– Slack
– Gmail
– Asana
– Amazon SES
– Microsoft Teams
– Dialogflow
– Webex
– Amazon Lex
– IBM Watson
– Amazon SES
– Asana
– Gmail
– Slack
Erxes Pricing
The Erxes pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Erxes offers several pricing plans :
– Growth : $ 0,00 per user / per month
– Company : $ 29,00 per user / per month
– Free Plan : –
– Enterprise : –
– Premium : –
Growth | Company | Free Plan | Enterprise | Premium |
$0,00 | $29,00 | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Erxes is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
erxes is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
There’s also native mobile apps for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : +1 617-506-9010
Training options : …
Industry & Customers
Who use Erxes ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Large Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
Erxes Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Erxes Reviews
Here is our opinion on Erxes : this is a very popular digital customer experience (cx) software to advise .
Erxes User Reviews & Ratings
Online and customer reviews of Erxes software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 612 followers on LinkedIn
Your Customer Review on Erxes
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Erxes ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Company details
Developed by ERXES INC, Inc. (@erxeshq on Twitter)
HQ location : USA
Founded in 2017 by Mend-Orshikh Amartaivan
Total revenue : $360000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit erxes.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Erxes is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Erxes Alternatives
If you’re understanding the drawbacks and you’re looking for a Erxes alternative, there are more than 77 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Erxes Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
ERXES | $29 | Per month / user | No |
HUBSPOT CRM | $45 | Per month / user | No |
HUBSPOT MARKETING HUB | $45 | Per month / user | Yes |
ACTIVECAMPAIGN | $9 | Per month / user | Yes |
KLAVIYO | $ | Per month / user | No |
SHARPSPRING | $399 | Per month / user | No |
PARDOT | $1250 | Per month / user | No |
ONTRAPORT | $79 | Per month / user | Yes |
ENGAGEBAY | $11,69 | Per month / user | No |
WEBENGAGE | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to Erxes
– Eloqua
– Criteo
– Marketo
– Keap
– Odoo Marketing Automation
– Pardot
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
Free Alternatives to Erxes
– Klaviyo
– EngageBay
– Omnisend
SaaS alternatives
HubSpot : Attract, convert, close, and delight customers with HubSpot’s comprehensive set of marketing tools. HubSpot’s all-in-one marketing software helps 12,000+ businesses in 56 countries attract leads and convert them into customers.
Marketo : Marketing automation, social campaigns, inbound marketing, sales apps, ROI reporting all in one place.
Pardot : It is a software-as-a-service (SaaS) marketing automation platform that provides email automation, targeted email campaigns, and lead management for B2B marketing and sales organizations. It provides a complete solution that helps marketers create meaningful connections, generate more leads, and enable sales to close more deals.
ActiveCampaign : Recognized as the leader in small business marketing and sales automation, ActiveCampaign helps over 70,000 small businesses connect and meaningfully engage with their customers with intelligence-driven, personalized messaging.
Mautic : It’s an open marketing software platform that gives you the highest level of integration and deep audience insights, enabling you to make more meaningful connections with customers. Connect all your properties and digital channels in a seamless customer experience.
You can also take a look at other business apps, like our Aodocs review and our Homebyme review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Erxes when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !