eStreamDesk
eStreamDesk : Reviews, Pricing, Features & Alternatives
$29.00
eStreamDesk is a Live Chat Software. Price : $29 (free trial available). Review eStreamDesk : Overview & Pricing
eStreamDesk Overview : Features, Pricing, Reviews & Alternatives
eStreamDesk is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
eStreamDesk is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service, Help Desk, Business Process Management, Help Desk, Live Chat …
eStreamDesk price starts from $ 29 per user and per month (free trial available).
eStreamDesk is an easy-to-use, cloud-based help desk and ticket management system.
Online support software
What is eStreamDesk ?
eStreamDesk is a flexible platform for the help desk team to quickly and skillfully handle tons of requests from various departments. eStreamDesk is like email on steroids. All incoming emails are automatically converted into tickets and assigned according to the rules you define. eStreamDesk integrates directly with Twitter. Every tweet becomes a support ticket. Another quick and easy way to communicate with your enthusiastic fans. Save time by answering the same questions over and over again. Create a highly targeted and information-rich knowledge base.
eStreamDesk is a flexible support platform that allows support staff to easily handle numerous requests from multiple departments. The portal provides customers with self-help functionality to reduce costs and improve the customer experience.
eStreamDesk is a flexible support platform that allows support staff to easily handle numerous requests from multiple departments.
eStreamDesk is an easy-to-use, cloud-based help desk and ticket management system.
If you’re looking for an easy-to-use yet extremely powerful service to help you manage your customer requests, eStreamDesk may be exactly what you’re looking for. eStreamDesk is a hosted ticket tracking and support service that enables you to provide exceptional customer service while saving time and reducing support costs.
For more than a decade, eStream has been a leader in developing advanced community solutions for Microsoft technologies. Our thoughts in the design and development of eStream products are to help developers save time and money with elegant, well-thought-out software that improves productivity. This is reflected in our many awards and the rapid adoption of eStream software by many companies around the world.
For more than a decade, eStream has been a leader in developing advanced community solutions for Microsoft technologies. Our thoughts in the design and development of eStream products are to help developers save time and money with elegant, well-thought-out software that improves productivity. This is reflected in our many awards and the rapid adoption of eStream software by many companies around the world.
What is eStreamDesk? EStreamDesk is a robust help desk that you can use to handle customer inquiries for your business. The product is a web-hosted ticket tracking application that offers top-notch customer service and can also help you save time and money. The application is easy to use as it takes a minimalistic approach to web-based help desk management. Its interface is clean and tidy, avoiding unnecessary functions. The platform only hosts features that are really useful for businesses. In our eStreamDesk reviews, we detail the benefits, pricing, and more about this software.
If you’re looking for an easy-to-use yet extremely powerful service to help you manage customer requests, eStreamDesk may be exactly what you’re looking for. eStreamDesk is a hosted help desk and ticket tracking service that helps you deliver exceptional customer service while saving time and reducing support costs.
eStreamDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is eStreamDesk, and as you may have guessed from the title, this review will tell you more about eStreamDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
eStreamDesk Pros : Key Benefits
– Why eStreamDesk?
– eStreamDesk is a flexible support platform that allows support staff to easily handle numerous requests from multiple departments. The portal provides customers with a self-help feature that reduces costs and improves the customer experience.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
eStreamDesk Cons
– Con : Custom integrations can come at a price.
eStreamDesk Features
Here is the list of the main features of this computer software :
– Workflow
– Helpdesk
– Social Media Integration
– API
– Ticket Management
– Alerts / Escalation
– Automated Routing
– Alerts/Notifications
– Live Chat
– Automated Routing
– Document Storage
– Call Center Management
– Community Forums
– Chat/Messaging
– Multi-Channel Communication
– Customer Service Analytics
– Surveys & Feedback
– Customizable Branding
– Alerts (Escalation)
– Customizable Reports
Main function & Pro Features
– Workflow
– Helpdesk
– Social Media Integration
– API
– Ticket Management
– Alerts / Escalation
– Automated Routing
– Alerts/Notifications
– Live Chat
– Automated Routing
– Document Storage
– Call Center Management
– Community Forums
– Chat/Messaging
– Multi-Channel Communication
– Customer Service Analytics
– Surveys & Feedback
– Customizable Branding
– Alerts (Escalation)
– Customizable Reports
eStreamDesk Integrations
eStreamDesk integrates with more than 18 applications & plugins like Google Analytics, Google Workspace and Google Drive (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 eStreamDesk integrations
– Google Drive
– Google Workspace
– Google Analytics
– Zapier
– Facebook for Business
– Twitter
– Drupal
– Cyfe
– Zoho SalesIQ
– Akita
– Google Apps
– Twitter
– Facebook
– Zapier
– Zapier
– Facebook
– IFTTT
– Zapier
eStreamDesk Pricing
The eStreamDesk pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
eStreamDesk offers several pricing plans :
– Freelancer : $ 29,00 per user / per month
– Small Business : $ 75,00 per user / per month
– Professional : $ 212,00 per user / per month
– Company : –
– Premium : –
| Freelancer | Small Business | Professional | Company | Premium |
| $29,00 | $75,00 | $212,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
eStreamDesk Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
eStreamDesk is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
estreamdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Portuguese, Russian, Dutch, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, Live Online …
Industry & Customers
Who use eStreamDesk ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)
eStreamDesk Screenshots & Images : UI, dashboard …
eStreamDesk Business Software Pricing
eStreamDesk Features & Overview
eStreamDesk Screenshot
eStreamDesk Screenshot
Videos
Video #1
eStreamDesk Reviews
Here is our opinion on eStreamDesk : this is an excellent live chat software to recommend .
eStreamDesk User Reviews & Ratings
Online and customer reviews of eStreamDesk software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 1,9/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
One of the advantages that we regularly note in our eStreamDesk reviews is that it is a flexible tool that allows support teams to deftly and quickly handle many requests from various departments.
Popularity on social networks : 222 followers on LinkedIn
Your Customer Review on eStreamDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend eStreamDesk ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by ESTREAM, Inc. (@estreamdesk on Twitter)
About eStream Ltd: For over a decade, eStream has been a leading developer of advanced community solutions for Microsoft Technologies. Our thoughts in the design and development of eStream products are to help developers save time and money with elegant, well-thought-out, productivity-enhancing software. This is reflected in our many awards and the rapid adoption of eStream software by many companies around the world.
HQ location : USA
Founded in 2009
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : support ticket system | helpdesk …
Website : visit estreamdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on eStreamDesk is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
eStreamDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a eStreamDesk alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare eStreamDesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| ESTREAMDESK | $29 | Per month / user | Yes |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to eStreamDesk
– SolarWinds Service Desk
– LiveChat
– NICE CXone
– LiveHelpNow
– Zendesk
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails
Free Alternatives to eStreamDesk
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Helpy.io review and our ReliaBills review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to eStreamDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
