Faveo HELPDESK
Faveo HELPDESK : Reviews, Pricing, Features & Alternatives
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Faveo HELPDESK is a Help Desk Software. Price : $1. Review Faveo HELPDESK : Overview & Pricing
Faveo HELPDESK Overview : Features, Pricing, Reviews & Alternatives
Faveo HELPDESK is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Faveo HELPDESK is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk …
Faveo HELPDESK price starts from $ 1,15 per user and per month .
The most affordable open source help desk system and ticket management tool. Customizable with unlimited agent support. Schedule your free demo today!
An easy-to-use support ticket management system
What is Faveo HELPDESK ?
Faveo HELPDESK is an intuitive help desk ticketing system that provides the right help for customer service management, incident management, and SLA management, backed by an integrated knowledge base. SMBs, startups, and enterprises can easily implement the software and start optimizing their work schedule on the go. In addition, Faveo HELPDESK also offers real-time integration with external social media platforms like Facebook, Whatsapp, MSG91, Twitter, and Microsoft Active Directory, providing help as needed. Businesses can also count on the same to make their service famous by adding favorable colors and matching styles. Dedicated account managers assigned to individual user organizations by Faveo HELPDESK promise full support on a priority basis. It complies with GDPR and EU data policies, and offers rigorous protection against all kinds of security issues. Service data stored by the software is used to improve internal functionality, send service-specific communications, and respond to customer requests in real time.
Faveo Helpdesk provides businesses with an automated help desk system to manage customer support. The word Faveo comes from the Latin meaning to be favorable. What really highlights the vision and scope as well as the functionality of the product that is Faveo. It is specially designed to meet the needs of startups and SMEs by providing them with a state-of-the-art ticket-based support system. In today’s competitive startup scenario, customer retention is one of the biggest challenges. Handling customer inquiries diligently is the difference between keeping or losing a lasting relationship. The company is driven by a passion to provide tools to manage consumer queries for insights and help businesses make those critical decisions. Faveo has been integrated with multiple platforms and new features are added every month. Faveo can also be customized as required and we support such a request. Our aspiration is to become the most popular open source helper application in the world. The first version of Faveo was released on October 23, 2015. Faveo is owned and managed by Ladybird Web Solution, which was founded in 2009 and later incorporated as PVT LTD in 2015.
Faveo HELPDESK Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Faveo HELPDESK, and as you may have guessed from the title, this review will tell you more about Faveo HELPDESK’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Faveo HELPDESK Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Faveo HELPDESK Cons
– Con : Custom integrations can come at a price.
Faveo HELPDESK Features
Here is the list of the main features of this computer software :
– Incident Management
– Macros (Templated Responses)
– Knowledge Base
– Automated Routing
– Document Storage
– Live Chat
– Social Media Integration
– Customizable Branding
– Contract (SLA Management)
– Alerts (Escalation)
– Surveys & Feedback
– Multi-Channel Communication
– Ticket Management
– Community Forums
– Self Service Portal
– Known Issue Management
– Cloud Services
– Analytics & Reporting
– Email Integration
– Multi-Channel
Main function & Pro Features
– Incident Management
– Macros (Templated Responses)
– Knowledge Base
– Automated Routing
– Document Storage
– Live Chat
– Social Media Integration
– Customizable Branding
– Contract (SLA Management)
– Alerts (Escalation)
– Surveys & Feedback
– Multi-Channel Communication
– Ticket Management
– Community Forums
– Self Service Portal
– Known Issue Management
– Cloud Services
– Analytics & Reporting
– Email Integration
– Multi-Channel
Faveo HELPDESK Integrations
Faveo HELPDESK may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Faveo HELPDESK Pricing
The Faveo HELPDESK pricing plan starts from $ 1,15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Faveo HELPDESK offers several pricing plans :
– Helpdesk – Perpetual : $ 1,15 per user / per month
– Helpdesk – Perpetual : $ 1,80 per user / per month
– Helpdesk – Perpetual : –
– Helpdesk – Perpetual : –
– Premium : –
| Helpdesk – Perpetual | Helpdesk – Perpetual | Helpdesk – Perpetual | Helpdesk – Perpetual | Premium |
| $1,15 | $1,80 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Faveo HELPDESK Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : No information
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 1,15
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Faveo HELPDESK is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
faveo-helpdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +91 80 4709 2805
Training options : …
Industry & Customers
Who use Faveo HELPDESK ?
This software package is tailored to business needs : Large Company, Freelancer, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Faveo HELPDESK Screenshots & Images : UI, dashboard …
Faveo HELPDESK Business Software Pricing
Faveo HELPDESK Features & Overview
Faveo HELPDESK Screenshot
Videos
Video #1
Faveo HELPDESK Reviews
Here is our opinion on Faveo HELPDESK : this is a very popular help desk software to advise .
Faveo HELPDESK User Reviews & Ratings
Online and customer reviews of Faveo HELPDESK software are quite plentiful and overall very positive :
Overall rating : 4,3/5
Value for money : 4,3/5
Functionality : 4,3/5
Usefulness : 4,3/5
Ease of use : 4,3/5
User rating Excellent : 57%
User rating Very Good : 29%
User rating Average : 0%
User rating Poor : 14%
User rating Terrible : 0%
Popularity on social networks : 478 followers on LinkedIn
Your Customer Review on Faveo HELPDESK
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Faveo HELPDESK ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by LADYBIRD WEB SOLUTION PVT LTD, Inc.
HQ location : India
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit faveohelpdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Faveo HELPDESK is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Faveo HELPDESK Alternatives
If you’re understanding the drawbacks and you’re looking for a Faveo HELPDESK alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Faveo HELPDESK Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| FAVEO HELPDESK | $60 | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Faveo HELPDESK
– Zoho Desk
– SysAid
– LiveAgent
– monday
– TeamSupport
Free Alternatives to Faveo HELPDESK
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Anymeeting Webinars review and our Resizing.app review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Faveo HELPDESK when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
