Firefly
Firefly : Reviews, Pricing, Features & Alternatives
$19.00
Firefly is an Assisted Browsing Software. Price : $19 (free trial available). Review Firefly : Overview & Pricing
Firefly Overview : Features, Pricing, Reviews & Alternatives
Firefly is an Assisted Browsing Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Firefly is listed as a Assisted Browsing Software and Customer Service & Support Software for companies and is used for Brand Management, App Design, Collaboration, Prototyping …
Firefly price starts from $ 19 per user and per month (free trial available).
Firefly is a design management tool for teams to share their visuals (mockups, sketches, images, existing websites, etc.), brainstorm, and make improvements.
Design Annotation and Prototyping Tool
What is Firefly ?
Upload your file or capture a web page and start adding design comments right above. Share with your team, create discussions, with drawings, attachments and email alerts. Check off completed design tasks and upload new design versions, all in one place.
Firefly Review : Pros & Cons
Pros & Cons
When it comes to finding the right Assisted Browsing tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Firefly, and as you may have guessed from the title, this review will tell you more about Firefly’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Firefly Pros : Key Benefits
– Firefly allows teams to discuss designs directly on top of them, pinpointing the part being discussed and even adding drawings. It can be used to collaborate on images, mockups, user interfaces, and even entire web pages.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Firefly Cons
– Con : Custom integrations can come at a price.
Firefly Features
Here is the list of the main features of this computer software :
– Artwork Management
– Change Management
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Digital Asset Management
– Discussions / Forums
– File Sharing
– Mobile Access
– Project Management
– Real Time Editing
– Screen Sharing
– Task Management
– Version Control
Main function & Pro Features
– Cloud Services
Firefly Integrations
Firefly integrates with more than 3 applications & plugins like 5pm, NICE CXone and LiveChat (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Firefly integrations
– LiveChat
– NICE CXone
– 5pm
Firefly Pricing
The Firefly pricing plan starts from $ 19 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Firefly offers several pricing plans :
– Free Trial : $ 19,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $19,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 19,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Firefly is a cloud-based Assisted Browsing platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
firefly is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Online Support …
Hotline : Yes
Training options : Documentation, Webinars …
Industry & Customers
Who use Firefly ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Firefly Screenshots & Images : UI, dashboard …
Firefly Business Software Pricing
Firefly Features & Overview
Firefly Screenshot
Videos
Video #1
Firefly Reviews
Here is our opinion on Firefly : this is an easy-to-use assisted browsing software to trust .
Firefly User Reviews & Ratings
Online and customer reviews of Firefly software are quite plentiful and overall very positive :
Overall rating : 4,2/5
Value for money : 3,9/5
Functionality : 3,4/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 99 fans on Facebook
Your Customer Review on Firefly
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Firefly ? What is your likelihood to renew ?
FAQs
Why use a Assisted Browsing Software ?
Assisted browsing software allows you to take control of a customer’s internet browser in order to help them with their online procedures, solve a problem, etc.
According to various sources, most used business software are : LiveLOOK (market share : 0,10%)
Main functions are : User Tracking, Taking Remote Control, Document sharing, Workflow, CRM
Main characteristics are : phone, SIP, voice chat, telephony, Services, customer relationship manager, customer support, customizable, live chat, screen sharing, text chat, video call, voice chat, video chat, co navigation, content sharing, engagement of the client, Social and communications, customizable, share your screen, video call, text chat, co-browse
Assisted Browsing Software Average Price : from $ 9,95 to $ 49,00 with an average price of $ 29,48 . We have identified more than 11 competitors on the market.
Assisted Browsing Software Review
Company details
Developed by FRESHTEL PTY, Inc.
HQ location : France
Founded by Robert Groves
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Assisted Browsing Software (Open Source software)
Schema : SoftwareApplication > BrowserApplication
Tags : FrenchTech SAAS software | phone | SIP | voice chat | telephony | Services …
Website : visit freshtel.net
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Firefly is independent in order to highlight the strengths and weaknesses of this Assisted Browsing Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Firefly Alternatives
If you’re understanding the drawbacks and you’re looking for a Firefly alternative, there are more than 16 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Firefly
– Miro
– Indigosign
– InVision App
– Skuid
– Marvel
– My LiveChat
– Firefly
– Stryng
– eGain Cobrowse
– GotLiveChat
You can also take a look at other business apps, like our WAPT review and our Auric Prospector review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Assisted Browsing Software compare to Firefly when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
