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Fonvirtual Virtual PBX : Reviews, Pricing, Features & Alternatives

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Fonvirtual Virtual PBX is a Digital Customer Experience (CX) Software. Review Fonvirtual Virtual PBX : Overview & Pricing

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Fonvirtual Virtual PBX Overview : Features, Pricing, Reviews & Alternatives

Fonvirtual Virtual PBX is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Fonvirtual Virtual PBX is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Online Meeting, Telephony, Cloud PBX, VoIP …

Fonvirtual Virtual PBX prices are available on demand .

The Fonvirtual Virtual Switchboard is a professional telephone system that helps companies manage internal and external voice, video or chat communications

What is Fonvirtual Virtual PBX ?

The Fonvirtual Virtual Switchboard is a professional telephone system that helps companies manage internal and external voice, video or chat communications. The platform allows users to create custom greetings to automatically redirect customers to the right agent based on specific requirements.

Fonvirtual Virtual PBX Review

Fonvirtual Virtual PBX Review : Pros & Cons

Pros & Cons

When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Fonvirtual Virtual PBX, and as you may have guessed from the title, this review will tell you more about Fonvirtual Virtual PBX’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Fonvirtual Virtual PBX Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Fonvirtual Virtual PBX Cons

– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
 

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Fonvirtual Virtual PBX Features

Here is the list of the main features of this computer software :

– Access Controls/Permissions
– Archiving & Retention
– Audio / Video Conferencing
– Auto-Dialer
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Tracking
– Call Transfer
– Caller ID
– Caller Profiles
– Chat Transcript
– Chat/Messaging
– Communication Management
– Contact Management

Main function & Pro Features

– Customizable Caller ID
– Dashboard
– Feedback Management
– File Sharing
– File Transfer
– IVR / Voice Recognition
– Live Chat
– Multi-Channel Communication
– Multi-Channel Data Collection
– Multiple Parties
– Scheduling
– Negative Feedback Management
– Search/Filter
– On-Demand Recording
– Spam Blocker
– Performance Metrics
– Surveys & Feedback
– Phone Key Input
– Text to Speech
– Queue Management

Fonvirtual Virtual PBX Integrations

Fonvirtual Virtual PBX integrates with more than 18 applications & plugins like HubSpot CRM, Shopify and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Fonvirtual Virtual PBX integrations

– Slack
– Shopify
– HubSpot CRM
– Zoho CRM
– Zapier
– Pipedrive
– Freshdesk
– Zendesk
– Intercom
– Operations Hub
– Copper
– Help Scout
– Front
– noCRM.io
– Salesforce Platform
– Gorgias
– Re:amaze
– Kustomer

Fonvirtual Virtual PBX Pricing

The Fonvirtual Virtual PBX pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Fonvirtual Virtual PBX offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Fonvirtual Virtual PBX is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

fonvirtual-virtual-pbx is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Spanish, French, Spanish, French …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Phone Support …

Hotline : Yes

Training options : Documentation, Live Online, Webinars …

Industry & Customers

Who use Fonvirtual Virtual PBX ?

This software package is tailored to business needs : Entrepreneur, Medium Company, Large Companys …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)

Fonvirtual Virtual PBX Screenshots & Images : UI, dashboard …

Fonvirtual Virtual PBX Review

Fonvirtual Virtual PBX Business Software Pricing

Fonvirtual Virtual PBX Features

Fonvirtual Virtual PBX Features & Overview

Fonvirtual Virtual PBX Screenshot

Fonvirtual Virtual PBX Screenshot

Videos

This video is no longer available  

Fonvirtual Virtual PBX Reviews

Here is our opinion on Fonvirtual Virtual PBX : this is a decent digital customer experience (cx) software to experiment .

Fonvirtual Virtual PBX User Reviews & Ratings

Online and customer reviews of Fonvirtual Virtual PBX software are quite plentiful and overall medium :

Overall rating : 3/5

Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Fonvirtual Virtual PBX

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Fonvirtual Virtual PBX ? What is your likelihood to renew ?
 

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FAQs

Why use a Digital Customer Experience (CX) Software ?

A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.

Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .

Digital Customer Experience (CX) Software Review

Digital Customer Experience (CX) Software Review

Company details

Developed by FONVIRTUAL VIRTUAL PBX, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website :

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Fonvirtual Virtual PBX is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Fonvirtual Virtual PBX Alternatives

If you’re understanding the drawbacks and you’re looking for a Fonvirtual Virtual PBX alternative, there are more than 5 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Fonvirtual Virtual PBX

– Bitrix24
– GoToConnect
– CloudTalk
– Acefone
– Freshdesk Contact Center

You can also take a look at other business apps, like our Fogcutter Suite review and our Flock Eventing Platform review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Fonvirtual Virtual PBX when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Digital Customer Experience (CX) Software

 

6Expert Score
Fonvirtual Virtual PBX Review
Fonvirtual Virtual PBX is a decent digital customer experience (cx) SaaS software to experiment for your company or business.
Ease of use
6
Functionnality
6
Integrations
6
Customer support
6
Value for money
6
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
Fonvirtual Virtual PBX
Fonvirtual Virtual PBX
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