Freshdesk Success
Freshdesk Success : Reviews, Pricing, Features & Alternatives
Freshdesk Success is an User Engagement Software. Review Freshdesk Success : Overview & Pricing
Freshdesk Success Overview : Features, Pricing, Reviews & Alternatives
Freshdesk Success is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Freshdesk Success is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Success, Customer Service, Analytics, CRM …
Freshdesk Success prices are available on demand .
Natero is a customer success platform that helps SaaS companies reduce churn, increase adoption, and maximize customer lifetime value.
What is Freshdesk Success ?
Natero helps SaaS companies put actionable insights directly into the hands of customer success managers. Natero’s combination of predictive analytics and business rules enables Customer Success teams to increase customer retention and identify accounts that are poised for growth.
Freshdesk Success Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Freshdesk Success, and as you may have guessed from the title, this review will tell you more about Freshdesk Success’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Freshdesk Success Pros : Key Benefits
– The Freshsuccess dashboard gives users an overview of critical metrics, including customer lifetime value, product adoption, churn, financial health, and more.
– Predict which customers are likely to attract, convert, or grow business with you.
– Freshsuccess uncovers customer success insights to give users a clear view of customer engagement and product adoption, helping to quickly reach customers they might otherwise miss.
– Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.
– Workflow templates enable automation of recurring processes such as customer onboarding and registration, and outreach can be automated with emails triggered by lifecycle events or customer behavior.
– Freshsuccess integrates with a variety of third-party systems, including CRM systems, payment gateways, marketing automation solutions, and more.
– Use workflows, tasks, and playbooks to drive your customer success processes.
– At-risk customers are proactively identified using machine learning algorithms and users are notified with rules-based alerts.
– Engage the right customers with timely and relevant emails.
– Analyze all of your customer data in one place to uncover new insights and growing trends.
Freshdesk Success Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
Freshdesk Success Features
Here is the list of the main features of this computer software :
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– CRM
– Campaign Management
– Collaboration Tools
– Communication Management
– Configurable Workflow
– Customer Database
– Customer Engagement
– Customer Management
– Customer Segmentation
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Import/Export
– Email Management
Main function & Pro Features
– Feedback Management
– Health Score
– Interaction Tracking
– Onboarding
– Performance Metrics
– API
– Contact Management
– Customer Management
– Data Import
– External Integrations
– Multi-User
– Dashboard
– Data Visualization
– Notifications
– Task Scheduling/Tracking
– Analytics
– Data Export
– Email Integration
– Team features
Freshdesk Success Integrations
Freshdesk Success integrates with more than 25 applications & plugins like Rollbar, Help Scout and Nutshell (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Freshdesk Success integrations
– Zoom Meetings
– Salesforce Sales Cloud
– Jira
– GoToMeeting
– FreshBooks
– Stripe
– HubSpot CRM
– Zoho CRM
– Quickbooks Online
– Pipedrive
– Google Calendar
– Freshdesk
– Zendesk
– Xero
– Intercom
– TeamSupport
– Freshsales
– Keap
– Nicereply
– NetSuite
Freshdesk Success Pricing
The Freshdesk Success pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Freshdesk Success offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Freshdesk Success is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
freshdesk-success is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Freshdesk Success ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Shop Manager …)
Freshdesk Success Screenshots & Images : UI, dashboard …
Freshdesk Success Business Software Pricing
Freshdesk Success Features & Overview
Freshdesk Success Screenshot
Videos
This video is no longer available
Freshdesk Success Reviews
Here is our opinion on Freshdesk Success : this is an excellent user engagement software to trust .
Freshdesk Success User Reviews & Ratings
Online and customer reviews of Freshdesk Success software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Freshdesk Success
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Freshdesk Success ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by NATERO, Inc.
HQ location : USA
Founded by George Szundi
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Freshdesk Success is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Freshdesk Success Alternatives
If you’re understanding the drawbacks and you’re looking for a Freshdesk Success alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Freshdesk Success
– Zendesk
– Zoho Desk
– Bitrix24
– TaskRay
– LiveAgent
– Crisp
– Planhat
– PushAlert
– Bazaarvoice
– Beamer
You can also take a look at other business apps, like our HedgeGuard review and our Corofy review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Freshdesk Success when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
