Gainsight CS
Gainsight CS : Reviews, Pricing, Features & Alternatives
Gainsight CS is an User Engagement Software. Review Gainsight CS : Overview & Pricing
Gainsight CS Overview : Features, Pricing, Reviews & Alternatives
Gainsight CS is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Gainsight CS is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Customer Engagement, Customer Advocacy, Customer Success, Customer Satisfaction …
Gainsight CS prices are available on demand .
The platform for customer success
Customer Success Platform
What is Gainsight CS ?
Gainsight CS is a customer success system that analyzes the customer journey across many channels to help businesses streamline activities like onboarding, retention, support, workflow management, and more. Managers can use video tutorials, tutorials, and other support resources to manage training and implement new operations on the platform. White-label features are included in Gainsight CS, allowing businesses to design custom surveys using templates, issue automatic follow-up reminders, and evaluate customer responses using machine learning and text analytics. Account planning, engagement tracking, targeted campaigns, alerts, goal management and more. are just some of the features available. Additionally, a video messaging tool allows users to make and distribute short films to customers to increase consumer interaction. Gainsight CS enables teams to communicate customer updates, information, notes, emails, and to-do lists with external and internal stakeholders, enabling better cooperation. It also integrates with HubSpot, Microsoft Dynamics 365, Salesforce, SAP CRM, Slack, Google Analytics, and SurveyMonkey, among other third-party services.
Gainsight CS makes customers your best engine for growth. Get a complete view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver results.
Gainsight CS Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Gainsight CS, and as you may have guessed from the title, this review will tell you more about Gainsight CS’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Gainsight CS Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Gainsight CS Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
Gainsight CS Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Advocate Management
– Campaign Management
– Collaboration Tools
– Communication Management
– Configurable Workflow
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Customizable Branding
– Customizable Questions
– Customizable Templates
– Engagement Tracking
– Feedback Management
Main function & Pro Features
– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Advocate Management
– Campaign Management
– Collaboration Tools
– Communication Management
– Configurable Workflow
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Customizable Branding
– Customizable Questions
– Customizable Templates
– Engagement Tracking
– Feedback Management
Gainsight CS Integrations
Gainsight CS integrates with more than 27 applications & plugins like SurveyMonkey Enterprise, Segment and ReferenceEdge (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Gainsight CS integrations
– Slack
– Gmail
– SurveyMonkey
– Google Analytics
– HubSpot CRM
– Zoho CRM
– Dynamics 365
– Pipedrive
– Zendesk
– Tableau
– Microsoft Outlook
– Salesforce Service Cloud
– NetSuite
– Marketo Engage
– Influitive
– Pendo
– Productboard
– SAP Customer Experience
– SugarCRM
– Mixpanel
Gainsight CS Pricing
The Gainsight CS pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Gainsight CS offers several pricing plans :
– Gainsight Cs : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Gainsight Cs | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Gainsight CS is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
gainsight-cs is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Japanese, Japanese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 888-623-8562
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Gainsight CS ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : box, GE Home, Linkedin, Splunk, Workday, Athenahealth …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
Gainsight CS Screenshots & Images : UI, dashboard …
Gainsight CS Business Software Pricing
Gainsight CS Features & Overview
Gainsight CS Screenshot
Videos
Video #1
Gainsight CS Reviews
Here is our opinion on Gainsight CS : this is an excellent user engagement software to know .
Gainsight CS User Reviews & Ratings
Online and customer reviews of Gainsight CS software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,1/5
Functionality : 4,4/5
Usefulness : 4,1/5
Ease of use : 4,1/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Customer success and future vision
Popularity on social networks : 65 followers on LinkedIn
Your Customer Review on Gainsight CS
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Gainsight CS ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by GAINSIGHT, Inc.
HQ location : California
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit gainsight.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Gainsight CS is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Gainsight CS Alternatives
If you’re understanding the drawbacks and you’re looking for a Gainsight CS alternative, there are more than 10 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Gainsight CS Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| GAINSIGHT CS | $ | Per month / user | No |
| SMARTKARROT | $499 | Per month / user | Yes |
| AKITA | $160 | Per month / user | Yes |
| RETENTIONENGINE | $19 | Per month / user | Yes |
| CREWCHARGE | $49 | Per month / user | Yes |
| AMITY | $ | Per month / user | No |
| CLIENTSUCCESS | $ | Per month / user | No |
| CUSTIFY | $199 | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Gainsight CS
– Strikedeck
– Survicate
– Zendesk
– LiveAgent
– Vivantio
– Froged
– SmartKarrot
– Akita
– RetentionEngine
– Crewcharge
You can also take a look at other business apps, like our Butterfly review and our Apptoto review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to Gainsight CS when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
