GetHelp
GetHelp : Reviews, Pricing, Features & Alternatives
GetHelp is a Help Desk Software. Review GetHelp : Overview & Pricing
GetHelp Overview : Features, Pricing, Reviews & Alternatives
GetHelp is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
GetHelp is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk …
GetHelp prices are available on demand .
GetHelp – #1 Help Desk Software for Schools. Respond quickly to tickets so teachers and students can focus on teaching and learning. Schedule a demo!
Support Software for K-12 Schools
What is GetHelp ?
The TIPWeb-IT integration allows quick access to view asset details such as serial number and location by creating a GetHelp ticket including your staff and students from the user portal.
GetHelp Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is GetHelp, and as you may have guessed from the title, this review will tell you more about GetHelp’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
GetHelp Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
GetHelp Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
GetHelp Features
Here is the list of the main features of this computer software :
– Multi-Channel Communication
– Ticket Management
– Automated Routing
– Incident Management
– Surveys & Feedback
– Live Chat
– Document Storage
– Knowledge Base
– Alerts (Escalation)
– Social Media Integration
– Known Issue Management
– Customizable Branding
– Contract (SLA Management)
– Self Service Portal
– Macros (Templated Responses)
– Community Forums
Main function & Pro Features
– Cloud Services
GetHelp Integrations
GetHelp may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
GetHelp Pricing
The GetHelp pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
GetHelp offers several pricing plans :
– Gethelp : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Gethelp | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
GetHelp is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
gethelp is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …
Hotline : Yes
Training options : …
Industry & Customers
Who use GetHelp ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
GetHelp Screenshots & Images : UI, dashboard …
GetHelp Business Software Pricing
GetHelp Features & Overview
GetHelp Screenshot
Videos
Video #1
GetHelp Reviews
Here is our opinion on GetHelp : this is a simple help desk software to discover .
GetHelp User Reviews & Ratings
Online and customer reviews of GetHelp software are quite plentiful and overall negative :
Overall rating : 1,7/5
Value for money : 1,7/5
Functionality : 1,7/5
Usefulness : 1,7/5
Ease of use : 1,7/5
User rating Excellent : 0%
User rating Very Good : 20%
User rating Average : 50%
User rating Poor : 20%
User rating Terrible : 10%
Popularity on social networks :
Your Customer Review on GetHelp
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend GetHelp ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by HAYESSOFT, Inc.
HQ location : Texas
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit hayessoft.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on GetHelp is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
GetHelp Alternatives
If you’re understanding the drawbacks and you’re looking for a GetHelp alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare GetHelp Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| GETHELP | $ | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to GetHelp
– Zoho Desk
– SysAid
– LiveAgent
– monday
– TeamSupport
Free Alternatives to GetHelp
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our Debox Global review and our Aiosell Property Management System review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to GetHelp when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
