Glance Networks
Glance Networks : Reviews, Pricing, Features & Alternatives
Glance Networks is a Remote Customer Support Software. Review Glance Networks : Overview & Pricing
Glance Networks Overview : Features, Pricing, Reviews & Alternatives
Glance Networks is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Glance Networks is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Customers Support Remote supports …
Glance Networks prices are available on demand .
Glance’s visual engagement solutions (cobrowse, agent video, and screen sharing) integrate with CRMs and don’t require a client download.
What is Glance Networks ?
Developer of cloud-based online visual interaction software designed to make conversations easier and customer interactions faster for businesses. The company’s cloud-based online visual engagement software puts agents and customers on the same browser page to improve customer service and sales and allows customer service managers to view their screen and provide feedback , which allows companies to see, show and share what they need, improve customer interaction, increase sales and revenue.
Glance is a one-way agent navigation, screen sharing and video software designed to help customers with visual solutions and engagement tools. The platform is equipped with smart connection technology that detects any online customer presence and responds with the appropriate functionality, as well as omnichannel support tools for sales, customer service and technical support on multiple devices and from any location.
The software is designed to support customer-facing and back-office operations, is equipped with chat, annotation, and collaboration tools, and works to improve Net Promoter Score (NPS), Customer Satisfaction Score (cSAT), and customer effort score (CES). . Additionally, the platform enables users to define routing protocols, agent priorities, and escalation paths, engages customers on the channel of their choice, and removes device and browser incompatibility and technology barriers.
Glance Networks Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Glance Networks, and as you may have guessed from the title, this review will tell you more about Glance Networks’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Glance Networks Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Glance Networks Cons
– Con : Custom integrations can come at a price.
Glance Networks Features
Here is the list of the main features of this computer software :
– CRM
Main function & Pro Features
– Cloud Services
Glance Networks Integrations
Glance Networks integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Glance Networks integrations
– CRM
Glance Networks Pricing
The Glance Networks pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Glance Networks offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Glance Networks is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
glance-networks is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Glance Networks ?
This software package is tailored to business needs : SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Glance Networks Screenshots & Images : UI, dashboard …
Glance Networks Business Software Pricing
Glance Networks Features & Overview
Glance Networks Screenshot
Videos
This video is no longer available
Glance Networks Reviews
Here is our opinion on Glance Networks : this is an excellent remote customer support software to know .
Glance Networks User Reviews & Ratings
Online and customer reviews of Glance Networks software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Glance Networks
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Glance Networks ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Remote Customer Support Software Review
Company details
Developed by GLANCE, Inc.
HQ location : Arlington
Founded in 2000 by Tom Martin
Total revenue : $2.1M
Fundings : $4.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit glance.net
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Glance Networks is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Glance Networks Alternatives
If you’re understanding the drawbacks and you’re looking for a Glance Networks alternative, there are more than 13 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Glance Networks
– Ringover Group
– Bomgar Remote Support
– LogMeIn Rescue
– LogMeIn Central
– LogMeIn Pro
– DameWare
– Oracle Secure Global Desktop
– FixMe it
– MSP Anywhere
– Glance Networks
You can also take a look at other business apps, like our Nqi review and our Venuelabs review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to Glance Networks when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
