Customer Feedback Software
Best Customer Feedback Software : Reviews, Pricing, Comparison & Alternatives
What is Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels. Our SaaS (Software as a Service) software comparator allows you to compare 14 User feedback software.
Guestmeter is a Customer Feedback Software. Price : $49 (free trial available). Review Guestmeter : Overview & Pricing
★★★★★
More details +
$49.00
Guestmeter Review
Guestmeter is a popular customer feedback SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
AskNicely is a Customer Feedback Software. Price : $49. Review AskNicely : Overview & Pricing
★★★★★
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$49.00
AskNicely Review
AskNicely is a great customer feedback SaaS software to trust for your company or business. PROS:
- Frontline Training Mobile App
CONS:
- Custom integrations can come at a price
Trakstar is a Customer Feedback Software (free trial available). Review Trakstar : Overview & Pricing
★★★★★
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Trakstar Review
Trakstar is an excellent customer feedback SaaS software to know for your company or business. PROS:
- Ongoing feedback through grades, goal setting, and goal tracking throughout the year
CONS:
- Not always the cheapest option
Yotpo is a Customer Feedback Software. Price : $49 (free trial available). Review Yotpo : Overview & Pricing
★★★★★
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$49.00
Yotpo Review
Yotpo is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- Generate more reviews/content than any other solution with email form and other tools.
CONS:
- Custom integrations can come at a price
Recommended
Kudos is a Customer Feedback Software. Price : $3 (free trial available). Review Kudos : Overview & Pricing
★★★★★
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$3.00
Kudos Review
Kudos is a great customer feedback SaaS software to advise for your company or business. PROS:
- Kudos can help you address the key issues impacting your business and help drive performance through the power of insight and communication.
CONS:
- Custom integrations can come at a price
SurveyGizmo is a Customer Feedback Software. Price : $25 (free trial available). Review SurveyGizmo : Overview & Pricing
★★★★★
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$25.00
SurveyGizmo Review
SurveyGizmo is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- Complete branding and design control: Bring the power of your brand to your online forms and surveys
CONS:
- Custom integrations can come at a price
ClientSuccess is a Customer Feedback Software. Review ClientSuccess : Overview & Pricing
★★★★★
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ClientSuccess Review
ClientSuccess is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
Userback is a Customer Feedback Software. Price : $16 (free trial available). Review Userback : Overview & Pricing
★★★★★
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$16.00
Userback Review
Userback is a great customer feedback SaaS software to know for your company or business. PROS:
- Users can be instantly notified of new comments, feedback, or tasks via email, Slack, and Microsoft Teams.
CONS:
- Custom integrations can come at a price
BetterWorks is a Customer Feedback Software. Price : $15. Review BetterWorks : Overview & Pricing
★★★★★
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$15.00
BetterWorks Review
BetterWorks is a very popular customer feedback SaaS software to trust for your company or business. PROS:
- Collaboratively set employee success goals and measure progress in real time.
CONS:
- Custom integrations can come at a price
Category Leader
Survicate is a Customer Feedback Software. Price : $79 (free trial available). Review Survicate : Overview & Pricing
★★★★★
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$79.00
Survicate Review
Survicate is a great customer feedback SaaS software to know for your company or business. PROS:
- Get to know your customers better and adapt your offer to their needs
CONS:
- Custom integrations can come at a price
Top
Canny is a Customer Feedback Software. Price : $19 (free trial available). Review Canny : Overview & Pricing
★★★★★
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$19.00
Canny Review
Canny is a great customer feedback SaaS software to advise for your company or business. PROS:
- Spend less time helping users via email or live chat, and accept feedback and feature requests through Canny.
CONS:
- Custom integrations can come at a price
GoFormz is a Customer Feedback Software. Price : $18 (free trial available). Review GoFormz : Overview & Pricing
★★★★★
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$18.00
GoFormz Review
GoFormz is an excellent customer feedback SaaS software to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Client Heartbeat is a Customer Feedback Software. Price : $25 (free trial available). Review Client Heartbeat : Overview & Pricing
★★★★★
More details +
$25.00
Client Heartbeat Review
Client Heartbeat is an easy-to-use customer feedback SaaS software to trust for your company or business. PROS:
- 1) Tracking and measuring customer satisfaction over time
CONS:
- Custom integrations can come at a price
xoxoday is a Customer Feedback Software. Price : $10 (free trial available). Review xoxoday : Overview & Pricing
★★★★★
More details +
$10.00
xoxoday Review
xoxoday is a decent customer feedback SaaS software to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
KeySurvey is a Customer Feedback Software (free trial available). Review KeySurvey : Overview & Pricing
★★★★★
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KeySurvey Review
KeySurvey is an excellent customer feedback SaaS software to recommend for your company or business. PROS:
- Key Survey is available to users through three different delivery models including shared platform SaaS, hybrid cloud server SaaS, and on-premises deployment.
CONS:
- Not always the cheapest option
36 Dollar 360 is a Customer Feedback Software. Price : $36 (free trial available). Review 36 Dollar 360 : Overview & Pricing
★★★★★
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$36.00
36 Dollar 360 Review
36 Dollar 360 is an excellent customer feedback SaaS software to know for your company or business. PROS:
- Unique survey technology allows users to create multiple projects that can include the same employees
CONS:
- Not always the cheapest option
Recommended
Starred is a Customer Feedback Software. Price : $3. Review Starred : Overview & Pricing
★★★★★
More details +
$3.00
Starred Review
Starred is a great customer feedback SaaS software to recommend for your company or business. PROS:
- Starred integration into your ATS automatically gets top reviews
CONS:
- Custom integrations can come at a price
Popular
Primalogik 360 is a Customer Feedback Software. Price : $379. Review Primalogik 360 : Overview & Pricing
★★★★★
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$379.00
Primalogik 360 Review
Primalogik 360 is a great customer feedback SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
justLikeAPI is a Customer Feedback Software. Price : $50 (free trial available). Review justLikeAPI : Overview & Pricing
★★★★★
More details +
$49.00
justLikeAPI Review
justLikeAPI is a great customer feedback SaaS software to trust for your company or business. PROS:
- Simple and efficient API
CONS:
- Custom integrations can come at a price
Centercode is a Customer Feedback Software (free trial available). Review Centercode : Overview & Pricing
★★★★★
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Centercode Review
Centercode is an excellent customer feedback SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Impraise is a Customer Feedback Software. Price : $5. Review Impraise : Overview & Pricing
★★★★★
More details +
$5.00
Impraise Review
Impraise is an excellent customer feedback SaaS software to trust for your company or business. PROS:
- Have Regular Performance Conversations
CONS:
- Custom integrations can come at a price
Popular
Listen360 is a Customer Feedback Software. Review Listen360 : Overview & Pricing
★★★★★
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Listen360 Review
Listen360 is a great customer feedback SaaS software to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Popular
SkillNet Talent Management is a Customer Feedback Software. Price : $10 (free trial available). Review SkillNet Talent Management : Overview & Pricing
★★★★★
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$10.00
SkillNet Talent Management Review
SkillNet Talent Management is a great customer feedback SaaS software to know for your company or business. PROS:
- SkillNet's skills modeling library and tools replace spreadsheets by allowing users to create a digital record of skills and knowledge for all roles.
CONS:
- Not always the cheapest option
Recommended
360-Degree Feedback is a Customer Feedback Software. Price : $3. Review 360-Degree Feedback : Overview & Pricing
★★★★★
More details +
$3.00
360-Degree Feedback Review
360-Degree Feedback is a great customer feedback SaaS software to trust for your company or business. PROS:
- Use TalentGuard 360 Degree Feedback's benchmarking feature to collect data on respondent group averages, create comparison reports, run ad hoc group reports, and more.
CONS:
- Custom integrations can come at a price
Why use Customer Feedback Software ?
What are the key features and benefits of Customer Feedback Software ?
- Access to competitive benchmarking
- Assign employees to respond to reviews
- Automatic response to reviews
- Automated review invitations
- Centralized dashboard for responding to reviews on websites
- Customer data privacy capabilities
- Customizable review alerts
- Questions Custom Review Reviews
- Daily/Weekly Email Notifications or Text Alerts
- Identifying Fraudulent Reviews
What are the Cons of Customer Feedback Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Customer Feedback Software: Reviews Pricing Comparison Alternatives