Hello Customer
Hello Customer : Reviews, Pricing, Features & Alternatives
Hello Customer is a Customer Feedback Software (free trial available). Review Hello Customer : Overview & Pricing
Hello Customer Overview : Features, Pricing, Reviews & Alternatives
Hello Customer is a Customer Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Hello Customer is listed as a Customer Feedback Software and Customer Satisfaction Software for companies and is used for Survey, Customer Experience, Customer Satisfaction, Customer Experience …
Hello Customer prices are available on demand (free trial available).
Hello Customer is the comprehensive customer feedback platform that helps you meet customer expectations by knowing exactly which processes, performance, or products to optimize.
What is Hello Customer ?
Developer of AI-powered customer relationship management software designed for in-depth analytics and action-oriented reporting. The company’s platform ensures that each individual customer story reaches an employee, enabling them to engage in real-time with their customers and take action as quickly as possible, enabling retail and financial companies to automatically optimize the Customer experience.
Customer-centric businesses of all sizes and in all industries use Hello Customer to generate revenue by removing friction from the customer experience. We bring together everything you need to manage feedback, spot friction, and take action. Improving CX is a holistic process. Learn more about how we help you collect and centralize feedback across business units and customer touch points.
Hello Customer Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Hello Customer, and as you may have guessed from the title, this review will tell you more about Hello Customer’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Hello Customer Pros : Key Benefits
– Centralized feedback
– feedback signals
– AI Sentiment Analysis
– Root cause analysis
– stimulus to action
Hello Customer Cons
– Con : Not always the cheapest option : Customer Feedback Software average cost is $ 146,57 .
– Con : Custom integrations can come at a price.
Hello Customer Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Chat/Messaging
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
Main function & Pro Features
– 360 Degree Feedback
– API
– Access Controls/Permissions
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Chat/Messaging
– Commenting/Notes
– Communication Management
– Complaint Monitoring
– Customer Experience Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
– Customizable Templates
– Dashboard
– Data Analysis Tools
Hello Customer Integrations
Hello Customer integrates with more than 6 applications & plugins like Hotjar, Zendesk and Freshdesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Hello Customer integrations
– Freshdesk
– Zendesk
– Hotjar
– Survey Anyplace
– Salesforce.org Nonprofit Cloud
– Usabilla
Hello Customer Pricing
The Hello Customer pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Hello Customer offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Hello Customer is a cloud-based Customer Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
hello-customer is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Dutch, French, German, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Hello Customer ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
Hello Customer Screenshots & Images : UI, dashboard …
Hello Customer Business Software Pricing
Hello Customer Features & Overview
Hello Customer Screenshot
Videos
Video #1
Hello Customer Reviews
Here is our opinion on Hello Customer : this is a very popular customer feedback software to advise .
Hello Customer User Reviews & Ratings
Online and customer reviews of Hello Customer software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 4,2/5
Functionality : 3,6/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Hello Customer
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Hello Customer ? What is your likelihood to renew ?
FAQs
Why use a Customer Feedback Software ?
User feedback software allows companies to collect and respond to customer feedback on their products or services. Some products in this category allow businesses to host reviews on their own website, while others perform online review moderation and management across other digital channels.
Main functions are : Access to competitive benchmarking, Assign employees to respond to reviews, Automatic response to reviews, Automated invitations to review, Centralized dashboard for responding to reviews on websites, Customer Data Privacy Capabilities
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Customer Feedback Software Average Price : from $ 12,00 to $ 449,00 with an average price of $ 146,57 .
Customer Feedback Software Review
Company details
Developed by HELLO CUSTOMER, Inc. (@Hello_Customer on Twitter)
HQ location : Ghent
Founded in 2014 by Thomas Dewilde
Total revenue : $3.1M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Customer Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit hellocustomer.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Hello Customer is independent in order to highlight the strengths and weaknesses of this Customer Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Hello Customer Alternatives
If you’re understanding the drawbacks and you’re looking for a Hello Customer alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Hello Customer
– SurveyMonkey
– Alchemer
– Nicereply
– Customer Thermometer
– GetFeedback
– Medallia
– SurveySparrow
– ReviewTrackers
– Uservoice
– Survicate
You can also take a look at other business apps, like our Heyrecruit review and our HRpuls review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Feedback Software compare to Hello Customer when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
