HelpOnClick
HelpOnClick : Reviews, Pricing, Features & Alternatives
$11.00
HelpOnClick is a Help Desk Software. Price : $11 (free trial available). Review HelpOnClick : Overview & Pricing
HelpOnClick Overview : Features, Pricing, Reviews & Alternatives
HelpOnClick is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
HelpOnClick is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk & Social Media Management …
HelpOnClick price starts from $ 11,4 per user and per month (free trial available).
Live chat and virtual agent software for SMEs
Live chat and support software
What is HelpOnClick ?
HelpOnclick helps website owners convert their visitors into paying customers and increase retention rate by 40%. Users only need an Internet connection and a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly responds to customer queries based on the knowledge base. Live chat can be set up on the website in 5 minutes with no programming skills required. It allows customer support teams to chat from anywhere and provide detailed answers to any question. It integrates seamlessly with all kinds of devices, as users can install apps in their browser, directly on the operating system, or even on mobile devices. Live chat features include everything customers need to set up, customize, monitor, discuss, and learn from live chat sessions.
HelpOnClick helps support teams provide real-time online assistance to customers through a chat interface. At the same time, ask potential customers to navigate to start a chat session. HelpOnClick helps companies earn the trust of their customers. By increasing sales conversion rates!
HelpOnClick Live Chat software is a powerful solution for small and medium businesses. The combination of several up-to-date features and a moderate price make the software a real catch for business owners.
The installation and commissioning process is very simple as it only takes 5 minutes. One of the best features available to the person handling the chat is the availability of the desktop tray app and thus you don’t need to keep the browser open all the time to know about the messages and cats. Instant notification of messages and chats reaches the user. The chat window can be customized based on the look and feel of the website.
HelpOnClick is a cloud-based live chat and online support solution for businesses of all sizes. It serves the automotive, education, real estate, retail, software development, and travel industries. Key features of the solution include real-time traffic monitoring, web and mobile applications, social media integration, advanced reporting, and virtual agents.
Improve your customer engagement and increase conversion rates by 40% with HelpOnClick’s live chat software. Improve online communication today.
Improve your customer engagement and increase conversion rates by 40% with HelpOnClick’s live chat software. Improve online communication today.
HelpOnClick is a customer support software solution that can be integrated with various CMS platforms. The platform allows users to work with a live chat tool where agents can effectively communicate with website visitors in real time, and the product integrates with social media channels to provide updates to the base. of users.
The software provides businesses with tools to monitor all website traffic and allows users to identify trends in the types of support customers are seeking. In addition, the platform allows companies to work with a mobile application that allows users to chat with customers from any mobile device.
HelpOnClick Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is HelpOnClick, and as you may have guessed from the title, this review will tell you more about HelpOnClick’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
HelpOnClick Pros : Key Benefits
– Real-time chat with your website and Facebook page visitors. Advanced automated invitation rules. Integration with dozens of e-commerce systems, CRM, help desks, CMS. Statistics and advanced reports. Web, desktop and mobile interfaces, SMS chat. Simple and intuitive interface. Installation in 5 minutes. Virtual agent for offline and busy hours. Various customization options.
– HelpOnClick’s live chat helps drive conversion, improve customer service and reduce service costs.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
HelpOnClick Cons
– Con : Custom integrations can come at a price.
HelpOnClick Features
Here is the list of the main features of this computer software :
– Management of an online store – e-commerce site
– CRM
– Helpdesk
– Visitor Targeting
– API
– Offline Form
– Alerts / Escalation
– Agent Scheduling
– Auto-Responders
– Call Me Option
– Automated Routing
– Multi-Channel Communication
– Call Center Management
– Customizable Branding
– Canned Responses
– Knowledge Database
– Chat/Messaging
– Incident Management
– Customer History
– Macros (Templated Responses)
Main function & Pro Features
– Customizable Branding
– Ticket Management
– Customizable Fields
– Shortcut Messages
– Email Management
– Co-Browsing
– Engagement Tracking
– Persistent Chat
– File Sharing
– Social Media Integration
– File Transfer
– Document Storage
– Geotargeting
– Surveys & Feedback
– Interaction Tracking
– Contract (SLA Management)
– Knowledge Base Management
– Self Service Portal
– Live Chat
– Known Issue Management
HelpOnClick Integrations
HelpOnClick integrates with more than 30 applications & plugins like CS-Cart, Mojo Help Desk and X-Cart (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 HelpOnClick integrations
– WordPress
– Gmail
– Salesforce Sales Cloud
– Google Analytics
– Wix
– Shopify
– Zoho CRM
– Freshdesk
– Zendesk
– Facebook for Business
– Twitter
– WooCommerce
– Adobe Commerce
– Joomla
– Drupal
– BigCommerce
– Highrise
– PrestaShop
– HappyFox Help Desk
– Shift4Shop
HelpOnClick Pricing
The HelpOnClick pricing plan starts from $ 11,4 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
HelpOnClick offers several pricing plans :
– Starter : $ 11,40 per user / per month
– Advanced : $ 19,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Starter | Advanced | Professional | Enterprise | Premium |
| $11,40 | $19,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
HelpOnClick Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 11,40
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
HelpOnClick is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
helponclick is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : +1 (972) 8918910
Training options : Documentation, Videos …
Industry & Customers
Who use HelpOnClick ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom, Canada, Poland, Australia …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Coburn Technologies, Greenwing Technology, Martinsburg College, Atlas Oil Company, Odm Technologies …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)
HelpOnClick Screenshots & Images : UI, dashboard …
HelpOnClick Business Software Pricing
HelpOnClick Features & Overview
HelpOnClick Screenshot
HelpOnClick Screenshot
Videos
Video #1
Video #2
HelpOnClick Reviews
Here is our opinion on HelpOnClick : this is an excellent help desk software to know .
HelpOnClick User Reviews & Ratings
Online and customer reviews of HelpOnClick software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,5/5
Functionality : 4,3/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 0%
User rating Very Good : 50%
User rating Average : 50%
User rating Poor : 0%
User rating Terrible : 0%
The FORTBUY platform is the easiest way to add an online store: a beautiful marketplace, a powerful management system, and optimized for mobile devices.
Popularity on social networks : 15421 followers on LinkedIn
Your Customer Review on HelpOnClick
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend HelpOnClick ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by ONCLICK SOLUTIONS, Inc. (@HelpOnClick on Twitter)
HQ location : TX
Founded by Neran Ashkenazi
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit helponclick.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on HelpOnClick is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
HelpOnClick Alternatives
If you’re understanding the drawbacks and you’re looking for a HelpOnClick alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare HelpOnClick Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HELPONCLICK | $7,2 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | No |
| INTERCOM | $59 | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to HelpOnClick
– LiveChat
– LiveHelpNow
– Zendesk
– Zoho Desk
– Bitrix24
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
Free Alternatives to HelpOnClick
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our Wizergos review and our RankActive review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to HelpOnClick when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
