Iadvize
Iadvize : Reviews, Pricing, Features & AlternativesIadvize is a Help Desk Software. Price : $40 (free trial available). Review Iadvize : Overview & Pricing
Iadvize Overview : Features, Pricing, Reviews & Alternatives
Iadvize is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Iadvize is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customer Service, Live Chat, Conversational Marketing Platform …
Iadvize price starts from $ 39,9 per user and per month (free trial available).
iAdvize is a conversational marketing platform that connects prospects in need of advice with experts available 24/7 via messaging.
live chat software
A reference in conversational marketing
What is Iadvize ?
iAdvize is a conversation platform that enables 2,000+ brands in 100+ countries to bring a cost-effective human touch to their digital experiences at scale. It allows you to maintain the personal link that connects you with your customers through the communication channel used by more than 5 billion people: messaging. Thanks in large part to technologies like ibbü, an on-demand community of professionals who support their visitors 24/7, iAdvize is available remotely, enables quick deployment, and adapts to changing needs. business needs. Your Live Shopping, as an engaging and immersive sales channel, has the potential to enrich your digital journey as a consumer. By developing an authentic and scalable relationship, you can extend your digital experience to maximize consumer reach and exceed consumer expectations. Increase your sales using this channel that encourages impulse purchases. It allows you to have a smooth and rich discussion. You can respond to text, voice, and video chats on your customers’ desktops, mobile devices, and in your apps-wherever they are. In a single dialog thread, you can get support from chatbots, their agents, and experts in real time or offline via asynchronous messages.
IAdvize is a platform that allows you to ask questions to a group of experts who will direct you to experts in the field that corresponds to your request. For example, if you have a question about buying a camera, ask and iAdvize will direct you to a photography expert for help. IAdvize gives you access to a single platform for all types of advice. His tips are available to you at all times, and the results of these tips can benefit a business by increasing their sales by up to ten times.
iAdvize offers a social platform that allows consumers and businesses to connect through chat, video and voice conversations, and more.
iAdvize is a conversational marketing platform that generates more than a billion euros in revenue each year for more than 600 companies in 60 countries. With iAdvize, companies can predict and generate real-time contact opportunities with their customers and prospects. They are connected by messaging with experts available 24/7. Passionate about products or brands, these experts are selected for their expertise and paid to share their advice. iAdvize ClientsDisney, Air France, Vente-Privée, TUI, New Look, House of Fraser, Toshiba, Decathlon, Total, BMW, Maty, Video KooplesiAdvize
iAdvize is a conversational marketing platform that enables businesses to engage their customers and prospects online, whether on a site or in apps, from a single messaging tool (chat, voice, video). Visitors are advised in real time by passionate members of the ibbu community, selected for their expertise, or professional customer service. Created in 2010 and classified as a Great Place to Work, iAdvize achieves an average annual growth of more than 100%, employs 185 people and equips more than 600 brands worldwide. E-commerce, luxury, tourism, finance, the company collaborates with Cdiscount, Disney, BMW, Michelin, House of Fraser, Air France, TUI, Voyages-sncf.com, Axa and even Pole Emploi.
iAdvize is a conversational commerce platform that enables businesses to engage their customers and prospects whether they are on site or on social media from a single messaging tool (chat, voice, video). Visitors are advised in real time by professional customer service or by other customer ambassadors, members of brand communities.
Your future customers are everywhere. You detect the best contact opportunities and engage them with iAdvize.
Target
Visits, number of pageviews, average basket, keywords… You target visitors who need help based on their context, their actions or its value, and you focus on the best contact opportunities.
Genius targeting
Automatically and elastically, the thresholds of your targeting rules evolve in real time to adapt to the number of advisors present.
Score
![Iadvize Review Iadvize Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/iadvize-review.webp)
Iadvize Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Iadvize, and as you may have guessed from the title, this review will tell you more about Iadvize’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Iadvize Pros : Key Benefits
– iAdvize identifies the most valuable site visitors and helps businesses convert them into customers
– iAdvize customers see an increase in NPS and customer satisfaction
– With iAdvize you can connect your prospects with the best respondent: a chatbot, a customer advisor or an expert lawyer
– Site visitors, assisted through iAdvize, multiply your customer lifetime value by 3
– the iAdvize platform centralizes the best tools to help customer agents be efficient
– iAdvize customers see an increase in NPS and customer satisfaction
– the iAdvize platform centralizes the best tools to help customer agents be efficient
– With iAdvize you can connect your prospects with the best respondent: a chatbot, a customer advisor or an expert lawyer
– Site visitors, assisted through iAdvize, multiply your customer lifetime value by 3
Iadvize Cons
– Con : Custom integrations can come at a price.
Iadvize Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Detailed statistics
– Dashboards
– Tracking – Tracking
– 24/7 accessibility
– Alerts – notifications – reminders
– Forms management
– Questionnaire management
– Proactive discussion
– Sending – Receiving SMS – SMS Marketing
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Social media management
– Management of a website
– Visit statistics
– Visitor statistics
– Campaign management
Main function & Pro Features
– Reporting – Reports
– Detailed statistics
– Dashboards
– Tracking – Tracking
– 24/7 accessibility
– Alerts – notifications – reminders
– Forms management
– Questionnaire management
– Proactive discussion
– Sending – Receiving SMS – SMS Marketing
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Social media management
– Management of a website
– Visit statistics
– Visitor statistics
– Campaign management
Iadvize Integrations
Iadvize integrates with more than 6 applications & plugins like WordPress, PrestaShop and Magento (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Iadvize integrations
– Magento
– PrestaShop
– WordPress
Iadvize Pricing
The Iadvize pricing plan starts from $ 39,9 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Iadvize offers several pricing plans :
– Iadvize : $ 39,90 per user / per month
– Start : $ 550,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
Iadvize | Start | Professional | Enterprise | Premium |
$39,90 | $550,00 | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
![Software Pricing Plan Software Pricing Plan](https://www.saas-alternatives.com/wp-content/uploads/2022/10/saas-alternatives-pricing.webp)
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 39,90
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Iadvize is a cloud-based Help Desk platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
iadvize is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad / Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Portuguese, Italian, Korean, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +44 (0) 203 445 0904
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Iadvize ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like Spain, Germany …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Idtgv, B&B Hotels, Air Caraibes, Tui, Ile De La Réunion, Pierre Et Vacances, Voyages-Sncfdotcom …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Small Company …)
Iadvize Screenshots & Images : UI, dashboard …
![Iadvize Review Iadvize Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/iadvize-review.webp)
Iadvize Business Software Pricing
![Iadvize Features Iadvize Features](https://www.saas-alternatives.com/wp-content/uploads/2022/10/iadvize-features.webp)
Iadvize Features & Overview
![Iadvize Screenshot Iadvize Screenshot](https://www.saas-alternatives.com/wp-content/uploads/2022/10/iadvize-screenshot.webp)
Iadvize Screenshot
![Iadvize Screenshot Iadvize Screenshot](https://www.saas-alternatives.com/wp-content/uploads/2022/10/iadvize-com.webp)
Iadvize Screenshot
Videos
Video #1
![YouTube video](https://i.ytimg.com/vi/ElZgILNmJjE/hqdefault.jpg)
Video #2
![YouTube video](https://i.ytimg.com/vi/CcWJemQWSkE/hqdefault.jpg)
Iadvize Reviews
Here is our opinion on Iadvize : this is a great help desk software to know .
Iadvize User Reviews & Ratings
Online and customer reviews of Iadvize software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 3,3/5
Functionality : 3,6/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 15412 followers on LinkedIn
Your Customer Review on Iadvize
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Iadvize ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
![Help Desk Software Review Help Desk Software Review](https://www.saas-alternatives.com/wp-content/uploads/2022/10/best-help-desk-software-reviews.webp)
Help Desk Software Review
Company details
Developed by IADVIZE LTD., Inc. (@iAdvize_uk on Twitter)
HQ location : France
Founded in 2010 by Nicolas De
Total revenue : $12999996
Fundings : € 300_000
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : Messaging Chat | FrenchTech SAAS software | Facebook messenger integration | live chat | live streaming | live support | social network | writing statistics | conversational commerce | conversational marketing …
Website : visit iadvize.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Iadvize is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Iadvize Alternatives
If you’re understanding the drawbacks and you’re looking for a Iadvize alternative, there are more than 60 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Iadvize Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
IADVIZE | $ | Per month / user | No |
TAWK.TO | $ | Per month / user | No |
INTERCOM | $59 | Per month / user | Yes |
LIVECHAT | $16 | Per month / user | Yes |
JIVOCHAT | $13 | Per month / user | Yes |
CRISP | $25 | Per month / user | Yes |
OLARK | $ | Per month / user | Yes |
SMARTSUPP | $10 | Per month / user | No |
FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Iadvize
– Quiq Messaging
– Verloop
– FAQ Bot
– Enterprise Bot
– Userlike
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
Free Alternatives to Iadvize
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our Prospectin review and our eSignly review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Iadvize when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
- iAdvize identifies the most valuable site visitors and helps businesses convert them into customers
- Custom integrations can come at a price