Infoset
Infoset : Reviews, Pricing, Features & Alternatives
$15.00
Infoset is a Help Desk Software. Price : $15 (free trial available). Review Infoset : Overview & Pricing
Infoset Overview : Features, Pricing, Reviews & Alternatives
Infoset is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Infoset is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customer Service …
Infoset price starts from $ 15 per user and per month (free trial available).
Cloud call center, email, live chat, social media, etc. Manage all your support and sales channels from a single platform.
What is Infoset ?
Infoset is a technology company that creates omnichannel communication and customer service tools for businesses.
Infoset Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Infoset, and as you may have guessed from the title, this review will tell you more about Infoset’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Infoset Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Infoset Cons
– Con : Custom integrations can come at a price.
Infoset Features
Here is the list of the main features of this computer software :
– Alerts / Escalation
– Call Center Management
– Email Management
– Knowledge Base Management
– Live Chat
– Multi-Channel Communication
– Performance Metrics
– Reporting & Statistics
– Support Ticket Management
– Third Party Integrations
– Data Export
– Email Integration
– Lead Scoring
– API
– Contact Management
– Customer Management
– Data Import
– Multi-User
– Batch Permissions & Access
– Dashboard
Main function & Pro Features
– Data Visualization
– Lead Management
– Notifications
Infoset Integrations
Infoset integrates with more than 11 applications & plugins like Google Analytics, WordPress and WhatsApp (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Infoset integrations
– WhatsApp
– WordPress
– Google Analytics
– Telegram
– Shopify
– Instagram
– Twitter
– Segment
– Amplitude
– Messenger
– Fathom
Infoset Pricing
The Infoset pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Infoset offers several pricing plans :
– Free Trial : $ 15,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $15,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : Freemium
Starting price : $ 15,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Infoset is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
infoset is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, French, Italian, German, Turkish, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use Infoset ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Infoset Screenshots & Images : UI, dashboard …
Infoset Business Software Pricing
Infoset Features & Overview
Infoset Screenshot
Videos
This video is no longer available
Infoset Reviews
Here is our opinion on Infoset : this is a very popular help desk software to know .
Infoset User Reviews & Ratings
Online and customer reviews of Infoset software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 4,4/5
Functionality : 4,4/5
Usefulness : 4,4/5
Ease of use : 4,4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Infoset
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Infoset ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 .
Help Desk Software Review
Company details
Developed by INFOSET TEKNOLOJI A._., Inc.
HQ location : Turkey
Founded in 2019 by Samed Düzçay
Total revenue : $83.7K
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit infoset.app
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Infoset is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Infoset Alternatives
If you’re understanding the drawbacks and you’re looking for a Infoset alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Infoset
– SolarWinds Service Desk
– LiveChat
– NICE CXone
– LiveHelpNow
– Zendesk
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
You can also take a look at other business apps, like our Infosec IQ review and our Appeagle review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Infoset when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
