InGenius Connector Enterprise
InGenius Connector Enterprise : Reviews, Pricing, Features & Alternatives
InGenius Connector Enterprise is a Call Center Software. Review InGenius Connector Enterprise : Overview & Pricing
InGenius Connector Enterprise Overview : Features, Pricing, Reviews & Alternatives
InGenius Connector Enterprise is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
InGenius Connector Enterprise is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center Management, Customer Service, CRM …
InGenius Connector Enterprise prices are available on demand .
Upland Ingenius expertly integrates existing phone systems with leading CRMs, with an enterprise-proven solution that provides security and configuration flexibility.
What is InGenius Connector Enterprise ?
InGenius Connector Enterprise expertly integrates existing phone systems with leading CRMs, with a proven solution for businesses. With innovative Computer Telephony Integration (CTI) providing maximum configuration flexibility and security, Upland InGenius easily adapts to the unique needs of contact centers. Backed by trusted expertise and superior customer service developed over 20 years in the business telephony space, InGenius helps contact centers increase productivity and improve the customer experience.
InGenius Connector Enterprise Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is InGenius Connector Enterprise, and as you may have guessed from the title, this review will tell you more about InGenius Connector Enterprise’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
InGenius Connector Enterprise Pros : Key Benefits
– Integrate major phone systems with CRM
– Use popups to reduce call handling time and improve customer experience
– Connect calls more easily and quickly without the risk of misdialing using click-to-dial
– Automate call logs to systematically capture calls and reduce call completion time
– Give all transferred calls a good start with CRM Screen Transfer
– Enable enhanced management reporting on call data and performance metrics
– Automatically adapt phone numbers stored in the CRM to regional, carrier, and phone-specific dialing patterns.
– Use click to create to automatically create new cases and incidents
– Combine phone, email, chat, and device channels with Salesforce Omni-Channel
– Incorporate unique telephony and CRM workflow requirements out of the box
InGenius Connector Enterprise Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
InGenius Connector Enterprise Features
Here is the list of the main features of this computer software :
– CRM
– Dashboard
– Data Visualization
– Sales Automation
– Analytics
– Email Integration
– Multi-User
– Call Tracking
– Click-to-Dial
– Comparative Reporting
– Call Logging
– Chat
– External Integrations
– Call Disposition
– Call Monitoring
– Interactive Voice Response
Main function & Pro Features
– Cloud Services
InGenius Connector Enterprise Integrations
InGenius Connector Enterprise integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 InGenius Connector Enterprise integrations
– CRM
InGenius Connector Enterprise Pricing
The InGenius Connector Enterprise pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
InGenius Connector Enterprise offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
InGenius Connector Enterprise is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ingenius-connector-enterprise is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use InGenius Connector Enterprise ?
This software package is tailored to business needs : Large Companys, SME …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Telecoms …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
InGenius Connector Enterprise Screenshots & Images : UI, dashboard …
InGenius Connector Enterprise Business Software Pricing
InGenius Connector Enterprise Features & Overview
InGenius Connector Enterprise Screenshot
Videos
This video is no longer available
InGenius Connector Enterprise Reviews
Here is our opinion on InGenius Connector Enterprise : this is a fluid call center software to examine .
InGenius Connector Enterprise User Reviews & Ratings
Online and customer reviews of InGenius Connector Enterprise software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on InGenius Connector Enterprise
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend InGenius Connector Enterprise ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by INGENIUS, Inc.
HQ location : USA
Founded by Katherine Burnett
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on InGenius Connector Enterprise is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
InGenius Connector Enterprise Alternatives
If you’re understanding the drawbacks and you’re looking for a InGenius Connector Enterprise alternative, there are more than 67 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to InGenius Connector Enterprise
– Infobip
– Super Receptionist
– Kaleyra
– SuperReceptionist
– Servetel
– Acefone
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
You can also take a look at other business apps, like our Asset Ingenium review and our Insytio review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to InGenius Connector Enterprise when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
