INO CX
INO CX : Reviews, Pricing, Features & Alternatives
INO CX is an User Engagement Software. Review INO CX : Overview & Pricing
INO CX Overview : Features, Pricing, Reviews & Alternatives
INO CX is an User Engagement Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
INO CX is listed as a User Engagement Software and Customer Engagement Software for companies and is used for Payment Processing, Call Center, Customer Engagement, Customer Service …
INO CX prices are available on demand .
INO CX is a cloud-based, omnichannel call center software that helps businesses consolidate customer interactions from multiple channels such as voice, SMS, email, and chat into one centralized platform.
What is INO CX ?
INO CX is a cloud-based, omnichannel call center software that helps businesses consolidate customer interactions from multiple channels such as voice, SMS, email, and chat into one centralized platform. INO CX allows companies to serve their customers from anywhere and at any time.
INO CX Review : Pros & Cons
Pros & Cons
When it comes to finding the right User Engagement tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is INO CX, and as you may have guessed from the title, this review will tell you more about INO CX’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
INO CX Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
INO CX Cons
– Con : Not always the cheapest option : User Engagement Software average cost is $ 143,5 .
– Con : Custom integrations can come at a price.
INO CX Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Agent Interface
– Alerts / Escalation
– Alerts/Notifications
– Auto-Dialer
– Auto-Responders
– Automated Routing
– Automated Scheduling
– Automatic Call Distribution
– Batch Communications
– Billing & Invoicing
– Blended Call Center
– CRM
– Calendar Management
– Call Center Management
– Call Disposition
– Call List Management
– Call Logging
Main function & Pro Features
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
– Call Scripting
– Call Tracking
– Call Transfer
– Callback Scheduling
– Caller ID
– Campaign Analytics
– Credit Card Management
– Campaign Management
– Credit Card Processing
– Chat/Messaging
– Customer Database
– Chatbot
– Customer History
– Collaboration Tools
– Customizable Branding
– Communication Management
INO CX Integrations
INO CX may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
INO CX Pricing
The INO CX pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
INO CX offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
INO CX is a cloud-based User Engagement platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ino-cx is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, French, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use INO CX ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
INO CX Screenshots & Images : UI, dashboard …
INO CX Business Software Pricing
INO CX Features & Overview
INO CX Screenshot
Videos
This video is no longer available
INO CX Reviews
Here is our opinion on INO CX : this is a decent user engagement software to experience .
INO CX User Reviews & Ratings
Online and customer reviews of INO CX software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on INO CX
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend INO CX ? What is your likelihood to renew ?
FAQs
Why use a User Engagement Software ?
Customer (user) engagement software encompasses a variety of applications and, depending on the product being offered, can include significantly different functionality. But the common thread that ties all customer engagement solutions together is the focus on personalizing interactions throughout the customer lifecycle. Customer engagement software strengthens the relationship between the company and its customers by improving the relationship between a brand and its community of users.
Main functions are : Web self-service, Multi-channel customer support, Social media management, Customer engagement analysis, Personalization of content
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
User Engagement Software Average Price : from $ 55,00 to $ 275,00 with an average price of $ 143,50 .
User Engagement Software Review
Company details
Developed by INO CX, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > User Engagement Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on INO CX is independent in order to highlight the strengths and weaknesses of this User Engagement Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
INO CX Alternatives
If you’re understanding the drawbacks and you’re looking for a INO CX alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to INO CX
– Zendesk
– LiveAgent
– Akio.CX
– UJET
– Infobip
You can also take a look at other business apps, like our Innskeeper Rate Recommendation Tool review and our Innovo Xpense review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these User Engagement Software compare to INO CX when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
