JivoChat
JivoChat : Reviews, Pricing, Features & Alternatives
$13.00
JivoChat is a Mobile Support Software. Price : $13 (free trial available). Review JivoChat : Overview & Pricing
JivoChat Overview : Features, Pricing, Reviews & Alternatives
JivoChat is a Mobile Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
JivoChat is listed as a Mobile Support Software and Customer Service & Support Software for companies and is used for Live Chat, Cloud Communication Platform, Cloud PBX, Customer Communications Management …
JivoChat price starts from $ 13 per user and per month (free trial available).
JivoChat is a live chat that allows you to talk to your website visitors.
Generate revenue by connecting customers from anywhere
What is JivoChat ?
JivoChat is specially designed for eCommerce businesses to serve as an effective business communication tool. It’s the only omnichannel app that includes email, live chat, Facebook messaging, phone calls, all in one interface. Cet outil aide les utilisateurs excuter un chat en direct sur leur site Web, offer une assistance par chat aux clients sur Facebook, compose a telephone number dans n’importe quel pays et gre all les textes vers l’identifiant de messagerie d’ a company. JivoChat provides great customer service experiences as the team can quickly respond to their customers’ queries. It includes some professional features including call transfers, routing, recording and more. The instant call back feature allows your prospects to connect with you to close more deals quickly and easily. Businesses using this tool never risk losing a customer’s reach, and it redirects emails from their business address to the JivoChat inbox so the team can respond faster. Overall, JivoChat is committed to providing the ideal communication solutions for all eCommerce business owners to accelerate their sales and customer retention.
Install live chat on your website for free and turn your visitors into paying customers with JivoChat. Easy setup, free forever!
JivoChat is the professional messaging solution your business needs. You will be able to monitor your visitors, talk to them through online chat, phone calls, emails, Facebook Messenger, Viber, Telegram and much more using a single tool: JivoChat. You’ll have everything archived for greater viewing and you’ll get agent efficiency reports. If you are not logged in, forms to collect leads will appear on your site. Avoid losing another customer – use JivoChat to convert your visitors into customers today!
JivoChat is a fast, easy and stylish way to connect with your website visitors. Provide the information and help they need…and earn their business. JivoChat is also known as JivoSite. JivoChat CustomersBouncy Castle Network, Comindware, OnlineNairaJivoChat Video
JivoChat is a live chat that allows you to talk to your website visitors.
Install Live Chat on your website and convert your visitors into paying customers with JivoChat. Easy installation, 5 free agents!
What is JivoChat? JivoChat is a software package that uses innovative and customizable mobile chat assistants, helping to increase users’ subscription, as well as increase product purchases and eyes on your content. JivoChat offers businesses unlimited opportunities for customer engagement, with features like pageview history, hotkeys, chat logs, and real-time visitor monitoring. Budgets are not an issue when it comes to purchasing JivoChat, as medium and even small businesses can benefit from a flexible pricing system, ranging from a free plan with limited features to an affordable plan with all the features that a professional may need. There is no need for new software downloads or hardware installations as JivoChat comes as SaaS. It can be easily integrated with any existing IT infrastructure of a company. Businesses not yet willing to purchase can also take advantage of the available 14-day free trial.
JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social media. Your customers are on websites, phones, social media, the list goes on. JivoChat lets visitors chat with you using their favorite platforms, so you never miss an opportunity to connect.
JivoChat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Mobile Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is JivoChat, and as you may have guessed from the title, this review will tell you more about JivoChat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
JivoChat Pros : Key Benefits
– All chat widget text is fully customizable and can be translated into 20 languages.
– Reports and chat logs provide managers with insights into agent performance and service quality.
– Users can take a look at the messages that visitors write before they are sent.
– JivoChat automatically provides daily QoS scores between 0 and 5, and suggests areas for improvement.
– Visitor information, including their social profiles, location, page view history, referring domain, etc., can be viewed in real time.
JivoChat Cons
– Con : Custom integrations can come at a price.
JivoChat Features
Here is the list of the main features of this computer software :
– Visitor Targeting
– API
– Persistent Chat
– Activity Dashboard
– Co-Browsing
– Alerts / Escalation
– Offline Form
– Alerts/Notifications
– Call Me Option
– Auto-Responders
– Shortcut Messages
– Automatic Call Distribution
– Knowledge Database
– CRM
– Agent Scheduling
– Call Center Management
– Call Recording
– Call Routing
– Call Transfer
– Callback Scheduling
Main function & Pro Features
– Visitor Targeting
– API
– Persistent Chat
– Activity Dashboard
– Co-Browsing
– Alerts / Escalation
– Offline Form
– Alerts/Notifications
– Call Me Option
– Auto-Responders
– Shortcut Messages
– Automatic Call Distribution
– Knowledge Database
– CRM
– Agent Scheduling
– Call Center Management
– Call Recording
– Call Routing
– Call Transfer
– Callback Scheduling
JivoChat Integrations
JivoChat integrates with more than 28 applications & plugins like Joomla, Drupal and Better Proposals (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 JivoChat integrations
– Slack
– WordPress
– Mailchimp
– Google Analytics
– Jira
– Wix
– Shopify
– HubSpot CRM
– Zoho CRM
– Zapier
– Squarespace
– Pipedrive
– Freshdesk
– Zendesk
– Facebook for Business
– Weebly
– Ecwid
– Taplink
– Salesforce Service Cloud
– Adobe Commerce
JivoChat Pricing
The JivoChat pricing plan starts from $ 13 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
JivoChat offers several pricing plans :
– Basic : $ 0,00 per user / per month
– Professional : $ 13,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Basic | Professional | Professional | Enterprise | Premium |
| $0,00 | $13,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
JivoChat Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 13,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
JivoChat is a cloud-based Mobile Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
jivochat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian, French, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 408-604-0183
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use JivoChat ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
JivoChat Screenshots & Images : UI, dashboard …
JivoChat Business Software Pricing
JivoChat Features & Overview
JivoChat Screenshot
JivoChat Screenshot
Videos
Video #1
Video #2
JivoChat Reviews
Here is our opinion on JivoChat : this is an excellent mobile support software to advise .
JivoChat User Reviews & Ratings
Online and customer reviews of JivoChat software are quite plentiful and overall very positive :
Overall rating : 3,9
Value for money : 4
Functionality : 3,95
Usefulness : 4,4/5
Ease of use : 4
User rating Excellent : 89%
User rating Very Good : 9%
User rating Average : 2%
User rating Poor : 0%
User rating Terrible : 7%
The main benefits of JivoChat are its ease of use, its powerful set of features, and its mobility.
Popularity on social networks : 2306 followers on LinkedIn
Your Customer Review on JivoChat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend JivoChat ? What is your likelihood to renew ?
FAQs
Why use a Mobile Support Software ?
Mobile customer support software helps manage after-sales service and customer questions and issues via smartphone / mobile app.
According to various sources, most used business software are : BoldChat (market share : 1,30%), Free Call (0,40%), Conversocial (0,10%), Helpshift (0,10%), KANA Enterprise (0,10%)
Main functions are : Create new tickets on the fly, Notifications notify agents of updates to tickets assigned to them., Get to the right ticket immediately using email search and deep linking., Filter the queue with views and swipe the screen to easily move to the next ticket., Conversion measurement, Integration with forums, platforms
Main characteristics are : customer support, software as a service, customer feedback, customer relationship manager, customer service, customer feedback, software as a service, conversion measurement, forum integration, case resolution management, customizable reports, tables real-time dashboard, mobile app support, customer feedback, customer support, customer feedback, business messaging, chat customers, communications, facebook messaging, live chat, live chat app, voice chat, voip calls, business chat, business messaging, social media and communications, free call, free call, phone
Mobile Support Software Average Price : from $ 49,00 to $ 299,00 with an average price of $ 177,67 . We have identified more than 16 competitors on the market.
Mobile Support Software Review
Company details
Developed by JIVOSITE, Inc.
HQ location : USA
Founded in 2012 by Timur Valishev
Total revenue : $8500000
Fundings : Bootstrapped
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Mobile Support Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : business messaging | chat customers | communications | facebook messaging | live chat | live chat app | voice chat | VoIP calls | business cat | business email …
Website : visit jivochat.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on JivoChat is independent in order to highlight the strengths and weaknesses of this Mobile Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
JivoChat Alternatives
If you’re understanding the drawbacks and you’re looking for a JivoChat alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare JivoChat Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| JIVOCHAT | $13 | Per month / user | Yes |
| TIDIO CHAT | $12,5 | Per month / user | No |
| TAWK.TO | $ | Per month / user | Yes |
| ZENDESK TALK | $9 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| LIVECHAT | $16 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| SMARTSUPP | $10 | Per month / user | No |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
Top 10 Alternatives & Competitors to JivoChat
– tawk.to
– Freshdesk Messaging
– LiveChat
– Intercom
– HoneyBook
– Conversocial
– BoldChat
– Helpshift
– LivePerson
– KANA Express
Free Alternatives to JivoChat
– tawk.to
– Crisp
– Smartsupp
You can also take a look at other business apps, like our Jitbit Helpdesk review and our Workboard review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Mobile Support Software compare to JivoChat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
