Mobile Support Software
Best Mobile Support Software : Reviews, Pricing, Comparison & Alternatives
What is Mobile Support Software ?
A mobile customer support software allows you to manage after-sales service and customer questions and problems via smartphone / mobile app. Our SaaS software comparator (Software as a Service) allows you to compare 12 customer support software on mobile.
Helpshift is a Mobile Support Software. Price : $185 (free trial available). Review Helpshift : Overview & Pricing
★★★★★
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$185.00
Helpshift Review
Helpshift is a very popular mobile support SaaS software to advise for your company or business. PROS:
- Helpshift allows app users to send messages to teams running the app, without disrupting their own user experience.
CONS:
- Not always the cheapest option
JivoChat is a Mobile Support Software. Price : $13 (free trial available). Review JivoChat : Overview & Pricing
★★★★★
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$13.00
JivoChat Review
JivoChat is an excellent mobile support SaaS software to advise for your company or business. PROS:
- All chat widget text is fully customizable and can be translated into 20 languages.
CONS:
- Custom integrations can come at a price
Hipmob is a Mobile Support Software. Review Hipmob : Overview & Pricing
★★★★★
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Hipmob Review
Hipmob is a decent mobile support SaaS software to try for your company or business. PROS:
- Live for iPhone, iPad, or Android: Plug and play in 15 minutes for your iPhone, iPad, and Android app(s).
CONS:
- Not always the cheapest option
KANA Express is a Mobile Support Software. Review KANA Express : Overview & Pricing
★★★★★
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KANA Express Review
KANA Express is a very popular mobile support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Conversocial is a Mobile Support Software. Review Conversocial : Overview & Pricing
★★★★★
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Conversocial Review
Conversocial is an excellent mobile support SaaS software to trust for your company or business. PROS:
- Public and private messages are automatically linked to ensure that the full context of the conversation is preserved.
CONS:
- Not always the cheapest option
BoldChat is a Mobile Support Software. Price : $ 599,00. Review BoldChat : Overview & Pricing
★★★★★
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$599.00
BoldChat Review
BoldChat is a very popular mobile support SaaS software to know for your company or business. PROS:
- Proactive Live Chat - Proactive chat is the ability to target a website visitor and then, through coordinated visual cues and sound effects, deliberately invite that visitor to participate in a chat interaction.
CONS:
- Not always the cheapest option
KANA Enterprise is a Mobile Support Software. Review KANA Enterprise : Overview & Pricing
★★★★★
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KANA Enterprise Review
KANA Enterprise is an easy-to-use mobile support SaaS software to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
Free Call is a Mobile Support Software. Price : $10. Review Free Call : Overview & Pricing
★★★★★
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$10.00
Free Call Review
Free Call is a great mobile support SaaS software to recommend for your company or business. PROS:
- Your clients call you for free
CONS:
- Custom integrations can come at a price
KeyReply is a Mobile Support Software. Review KeyReply : Overview & Pricing
★★★★★
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KeyReply Review
KeyReply is a decent mobile support SaaS software to discover for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Hotline.io is a Mobile Support Software. Price : $299. Review Hotline.io : Overview & Pricing
★★★★★
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$299.00
Hotline.io Review
Hotline.io is a decent mobile support SaaS software to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Cisco Emergency Responder is a Mobile Support Software. Review Cisco Emergency Responder : Overview & Pricing
★★★★★
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Cisco Emergency Responder Review
Cisco Emergency Responder is a decent mobile support SaaS software to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Chat Center is a Mobile Support Software. Review Chat Center : Overview & Pricing
★★★★★
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Chat Center Review
Chat Center is a decent mobile support SaaS software to experience for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Heywire Live Text Agent is a Mobile Support Software. Review Heywire Live Text Agent : Overview & Pricing
★★★★★
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Heywire Live Text Agent Review
Heywire Live Text Agent is a decent mobile support SaaS software to experiment for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use Mobile Support Software ?
What are the key features and benefits of Mobile Support Software ?
- Create new tickets on the fly
- Notifications notify agents of updates to tickets assigned to them.
- Get to the right ticket immediately using email search and deep linking.
- Filter the queue by views and swipe to easily skip to the next ticket.
- Measuring conversion
- Integration with forums, platforms
- Case resolution management
- Customizable reports
- Real-time dashboards
- Reporting - Reports
What are the Cons of Mobile Support Software ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
Best Mobile Support Software: Reviews Pricing Comparison Alternatives