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LANDesk Service Desk

LANDesk Service Desk : Reviews, Pricing, Features & Alternatives

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LANDesk Service Desk is an IT Service Management (ITSM). Review LANDesk Service Desk : Overview & Pricing

8.4 Expert Score
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LANDesk Service Desk Overview : Features, Pricing, Reviews & Alternatives

LANDesk Service Desk is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.

LANDesk Service Desk is listed as a IT Service Management (ITSM) and IT Support for companies and is used for IT and devops Application maintenance and monitoring IT service management (ITSM)s …

LANDesk Service Desk prices are available on demand .

LANDESK Service Desk helps streamline services, deliver exceptional end-user experiences, and support business agility to meet digital business needs

What is LANDesk Service Desk ?

LANDESK Service Desk helps streamline services, deliver exceptional end-user experiences, and support business agility to meet digital business needs. Available on-premises, in the cloud, or as a hybrid model, the solution integrates easily with third-party systems and applications. You get the data and the ability to act.

LANDesk Service Desk is Utah’s well-established and recognized ITSM/ITIL offering from LANDesk Software.

What is LANDESK support? LANDESK Service Desk is help desk software that enables users to efficiently manage and automate the life cycle of each business operation, such as launch, close, and upgrade. It has a robust core that eliminates the need for companies to worry about circumventing its processes. Through the system, business organizations are equipped with the capabilities and tools for reliable and consistent delivery of IT to other organizations throughout the enterprise. The platform is process-based, highly configurable, and offers deployment flexibility. As such, it can be implemented as a cloud-hosted system, on-premises software, or a hybrid model.

LANDesk Service Desk Review

LANDesk Service Desk Review : Pros & Cons

Pros & Cons

When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is LANDesk Service Desk, and as you may have guessed from the title, this review will tell you more about LANDesk Service Desk’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

LANDesk Service Desk Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

LANDesk Service Desk Cons

– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
 

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LANDesk Service Desk Features

Here is the list of the main features of this computer software :

– SaaS software

Main function & Pro Features

– Cloud Services

LANDesk Service Desk Integrations

LANDesk Service Desk may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

LANDesk Service Desk Pricing

The LANDesk Service Desk pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

LANDesk Service Desk offers several pricing plans :

– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Standard Start Professional Enterprise Premium
Price on demand Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

LANDesk Service Desk is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

landesk-service-desk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use LANDesk Service Desk ?

This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : – $50 million) in countries like United Kingdom …

This web-based application is recommended for trades : IT …

This cloud software is used in the sectors : Software, Hospitals and health care, Government administration, Information Technology and Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Mountain America Federal Credit Union, Ig Machine & Fibers Ltd, Tbc Corporation, Column Technologies, Edwards Lifesciences Corp …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)

LANDesk Service Desk Screenshots & Images : UI, dashboard …

LANDesk Service Desk Review

LANDesk Service Desk Business Software Pricing

LANDesk Service Desk Features

LANDesk Service Desk Features & Overview

LANDesk Service Desk Screenshot

LANDesk Service Desk Screenshot

Videos

Video #1

YouTube video

 

LANDesk Service Desk Reviews

Here is our opinion on LANDesk Service Desk : this is an easy-to-use it service management (itsm) to trust .

LANDesk Service Desk User Reviews & Ratings

Online and customer reviews of LANDesk Service Desk software are quite plentiful and overall very positive :

Overall rating : 4,2/5

Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

The main advantages of LANDESK Service Desk are meeting users’ IT needs, automating and managing ITSM processes, helping customers support themselves, integrating seamlessly with different IT tools, and promoting collaboration.

Popularity on social networks :

Your Customer Review on LANDesk Service Desk

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend LANDesk Service Desk ? What is your likelihood to renew ?
 

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FAQs

Why use a IT Service Management (ITSM) ?

IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.

According to various sources, most used business software are : TOPdesk (market share : 95,20%), Lansweeper (7,00%), Jamf Pro (4,70%), Spiceworks (2,50%), BMC Track-It (2,40%), LANDesk Service Desk (1,80%), Alloy Navigator (0,80%), Spiceworks Help Desk (0,80%), Vivantio (0,40%), CA Business Service Insight (0,30%), VMware Service Manager (0,30%), EasyVista (0,20%), Hornbill (0,20%), Microsoft Operations Management Suite (0,20%)

Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management

Main characteristics are : Software and hardware software tracking, License management, Asset relationship management, Help Desk and Ticketing, Knowledge base, Automated software deployment, Monitoring, glpi network, network, glpi project, program, service desk, helpdesk, inventory management, inventory, asset management, open source, fusioniventory, maria db, linux, glpi network itsm, glpi project, itsm, itil compliant, service desk, helpdesk, inventory management, inventory, management of assets, open source

IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 . We have identified more than 133 competitors on the market.

IT Service Management (ITSM) Review

IT Service Management (ITSM) Review

Company details

Developed by LANDESK, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication

Tags : …
Website : visit landesk.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on LANDesk Service Desk is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

LANDesk Service Desk Alternatives

If you’re understanding the drawbacks and you’re looking for a LANDesk Service Desk alternative, there are more than 28 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to LANDesk Service Desk

– Bmc Helix
– Saasdesk
– Nexthink Act
– My Otm
– Iws Air Design
– Octopus39
– Landesk Service Desk
– Servicenow
– Youzer
– Client Management Suite

You can also take a look at other business apps, like our Speak2leads review and our Lighton.io review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to LANDesk Service Desk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare IT Service Management (ITSM)

 

8.4Expert Score
LANDesk Service Desk Review
LANDesk Service Desk is an easy-to-use it service management (itsm) to trust for your company or business.
Ease of use
8.4
Functionnality
8.4
Integrations
8.4
Customer support
8.4
Value for money
8.4
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
LANDesk Service Desk
LANDesk Service Desk
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