Mi4biz
Mi4biz : Reviews, Pricing, Features & Alternatives
$75.00
Mi4biz is a Digital Customer Experience (CX) Software. Price : $75 (free trial available). Review Mi4biz : Overview & Pricing
Mi4biz Overview : Features, Pricing, Reviews & Alternatives
Mi4biz is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Mi4biz is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Service, Customer Support, Help Desk, Live Chat …
Mi4biz price starts from $ 75 per user and per month (free trial available).
Mi4biz offers comprehensive customer experience management solutions.
What is Mi4biz ?
Mi4biz is a comprehensive cloud-based problem management solution that offers omnichannel communication, escalation, automated workflows, and advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify path causes, and more.
Mi4biz Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Mi4biz, and as you may have guessed from the title, this review will tell you more about Mi4biz’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Mi4biz Pros : Key Benefits
– Users can create and maintain a self-service knowledge base to enable customers to find answers to their questions or problems without the help of agents.
– Business rules, processes, service level agreements, and forms can be created and modified without the need for coding, enabling continuous improvement of workflows without the need for vendor or IT support.
– Mi4biz’s live chat solution includes a customizable interface and reusable message templates, and can be integrated into existing systems.
– Mi4biz reports and dashboards provide users with insights into service quality, customer issue analysis, customer service performance monitoring, and product tracking.
– Customers, partners and staff can stay informed of ongoing processes via automated email or SMS, with message templates for consistency and event-driven workflows.
– Business rules, processes, service level agreements, and forms can be created and modified without the need for coding, enabling continuous improvement of workflows without the need for vendor or IT support.
– Customers, partners and staff can stay informed of ongoing processes via automated email or SMS, with message templates for consistency and event-driven workflows.
– Mi4biz’s live chat solution includes a customizable interface and reusable message templates, and can be integrated into existing systems.
– Mi4biz reports and dashboards provide users with insights into service quality, customer issue analysis, customer service performance monitoring, and product tracking.
Mi4biz Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Mi4biz Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Alerts / Escalation
– Alerts/Notifications
– Appointment Management
– Auto-Responders
– Automated Routing
– Call Center Management
– Canned Responses
– Chat/Messaging
– Configurable Workflow
– Customer Database
– Customizable Branding
– Document Storage
– Email Management
– Feedback Management
– IT Asset Management
– Interaction Tracking
– Knowledge Base Management
– Live Chat
Main function & Pro Features
– Monitoring
– Multi-Channel Communication
– Network Monitoring
– Performance Metrics
– Proactive Chat
– Queue Management
– Real-Time Chat
– Real-time Consumer-facing Chat
– Remote Access/Control
– Reporting & Statistics
– Third Party Integrations
– Reporting/Analytics
– Virtual Assistant
– SMS Messaging
– Workflow Configuration
– Search/Filter
– Workflow Management
– Self Service Portal
– Service Level Agreement (SLA) Management
– Social Media Integration
Mi4biz Integrations
Mi4biz may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Mi4biz Pricing
The Mi4biz pricing plan starts from $ 75 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Mi4biz offers several pricing plans :
– Free Trial : $ 75,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $75,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 75,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Mi4biz is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
mi4biz is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Mi4biz ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Mi4biz Screenshots & Images : UI, dashboard …
Mi4biz Business Software Pricing
Mi4biz Features & Overview
Mi4biz Screenshot
Videos
Video #1
Video #2
Mi4biz Reviews
Here is our opinion on Mi4biz : this is a great digital customer experience (cx) software to recommend .
Mi4biz User Reviews & Ratings
Online and customer reviews of Mi4biz software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,6/5
Functionality : 4,4/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Mi4biz
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Mi4biz ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by MI4BIZ, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit mi4biz.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Mi4biz is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Mi4biz Alternatives
If you’re understanding the drawbacks and you’re looking for a Mi4biz alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Mi4biz
– Zendesk
– Zoho Desk
– Kayako
– NABD System
– Akio.CX
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
You can also take a look at other business apps, like our Net2Phone review and our qTest review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Mi4biz when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
