MiaRec
MiaRec : Reviews, Pricing, Features & Alternatives
MiaRec is a Q&A Platforms Software. Review MiaRec : Overview & Pricing
MiaRec Overview : Features, Pricing, Reviews & Alternatives
MiaRec is a Q&A Platforms Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
MiaRec is listed as a Q&A Platforms Software and Customer Service & Support Software for companies and is used for Call Center, Call Recording, Unified Communications, Speech Analytics …
MiaRec prices are available on demand .
MiaRec is an affordable and easy-to-use solution for IP contact center call recording.
What is MiaRec ?
MiaRec is an affordable and easy-to-use solution for IP contact center call recording.
MiaRec Review : Pros & Cons
Pros & Cons
When it comes to finding the right Q&A Platforms tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is MiaRec, and as you may have guessed from the title, this review will tell you more about MiaRec’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
MiaRec Pros : Key Benefits
– MiaRec enables companies to improve customer service and agent productivity, improve operational efficiency and the sales process, resolve disputes quickly, increase security, minimize liability, improve marketing and business intelligence, and comply with legal requirements.
– SaaS platform.
– Scalability and integration
– Frequent releases / updates
– High Compatibility
MiaRec Cons
– Con : Not always the cheapest option : Q&A Platforms Software average cost is $ 156,11 .
– Con : Custom integrations can come at a price.
MiaRec Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Archiving & Retention
– Audio Capture
– Auto-Dialer
– Automatic Call Distribution
– Automatic Transcription
– CRM
– Call Center Management
– Call List Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Reporting
– Call Routing
Main function & Pro Features
– Call Tagging
– Call Tracking
– Call Transcription
– Call Transfer
– Callback Scheduling
– Caller ID
– Categorization/Grouping
– Compliance Management
– Computer Telephony Integration
– Contact Database
– Data Security
– Contact Management
– Data Visualization
– Customer Experience Management
– Event Triggered Actions
– Customer Service Analytics
– File Transfer
– Customizable Branding
– HIPAA Compliant
– Customizable Fields
MiaRec Integrations
MiaRec integrates with more than 2 applications & plugins like Salesforce Essentials and Cisco Unified Communications Manager (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 MiaRec integrations
– Salesforce Essentials
– Cisco Unified Communications Manager
MiaRec Pricing
The MiaRec pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
MiaRec offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
MiaRec is a cloud-based Q&A Platforms platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
miarec is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, French, Portuguese, Spanish, French, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Videos, Webinars …
Industry & Customers
Who use MiaRec ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
MiaRec Screenshots & Images : UI, dashboard …
MiaRec Business Software Pricing
MiaRec Features & Overview
MiaRec Screenshot
Videos
This video is no longer available
MiaRec Reviews
Here is our opinion on MiaRec : this is a great q&a platforms software to advise .
MiaRec User Reviews & Ratings
Online and customer reviews of MiaRec software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on MiaRec
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend MiaRec ? What is your likelihood to renew ?
FAQs
Why use a Q&A Platforms Software ?
Q&A help desk software provides a framework for businesses to create dedicated hubs where employees and customers can ask and answer questions. Companies can implement them as a type of searchable knowledge base, either internally for employees or externally for customers.
Main functions are : Platform dedicated to knowledge collection, Allow users to post questions and answers, Provide search capability, Qualified leads and leads, Browse and create articles, Responsive design
Main characteristics are : sales crm, sales management, sales pipeline, sales tracking, software as a service, task management, contact management, customer relationship manager, sales, Office & Productivity, CRM, Call center software, engage and qualified prospects, Create and write articles, Responsive design, Actionable content notes, Admin collaboration notes, Document, Social climate, Alerts system, Product and service development, employee engagement, SAAS software, Tourism, qanda platform, questions and answers, addons, help desk, education and referral, Q&A
Q&A Platforms Software Average Price : from $ 15,00 to $ 640,00 with an average price of $ 156,11 . We have identified more than 13 competitors on the market.
Q&A Platforms Software Review
Company details
Developed by MIAREC, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Q&A Platforms Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on MiaRec is independent in order to highlight the strengths and weaknesses of this Q&A Platforms Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
MiaRec Alternatives
If you’re understanding the drawbacks and you’re looking for a MiaRec alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to MiaRec
– CallTrackingMetrics
– Bitrix24
– Knowlarity
– NICE CXone
– EvaluAgent
– Five9
– Calabrio ONE
– Answerbase
– Qemotion
– MaestroQA
You can also take a look at other business apps, like our My Ally review and our OAHU review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Q&A Platforms Software compare to MiaRec when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
