Narvar
Narvar : Reviews, Pricing, Features & AlternativesNarvar is a Digital Customer Experience (CX) Software. Review Narvar : Overview & Pricing
Narvar Overview : Features, Pricing, Reviews & Alternatives
Narvar is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Narvar is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Shipping, Shipment Tracking, Warehouse Management, Order Management …
Narvar prices are available on demand .
Narvar is a shipping and delivery solutions platform for retailers.
Cloud-based post-purchase customer experience platform
What is Narvar ?
Narvar is a customer experience platform that helps retailers inspire long-term customer loyalty, at all stages of the post-purchase journey. Help retailers inspire loyalty beyond reason. As an enterprise-grade customer experience platform serving over 500 retailers including Sephora, Patagonia, Home Depot, Gap and Bose, Narvar enables seamless post-purchase experiences that retain, engage and delight customers, from the basket on the threshold and beyond. With effortless order tracking, proactive communications, and transparent feedback, Narvar applies machine learning to billions of interactions to simplify consumers’ everyday lives. The company was established in 2012 and is based in San Francisco, California.
Narvar is a supply chain management platform that helps the user improve the customer experience from consideration to fulfillment.
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Narvar, and as you may have guessed from the title, this review will tell you more about Narvar’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Narvar Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Narvar Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
Narvar Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Alerts/Notifications
– Contact Database
– Customer History
– Customizable Branding
– Customizable Templates
– Data Import/Export
– Data Synchronization
– Delivery Estimate
– Delivery Record
– Delivery Tracking
– Email Templates
– For Freight Operations
– For eCommerce
– Ground Shipping
– Label Printing
– Location Tracking
– Mobile Alerts
– Monitoring
Main function & Pro Features
– Order Management
– Order Tracking
– Package Tracking
– Parcel Shipping
– Real Time Analytics
– Real Time Comparisons
– Real Time Data
– Real Time Monitoring
– Real Time Notifications
– Real Time Reporting
– Status Tracking
– Real-time Updates
– Third Party Integrations
– Reporting & Statistics
– Website Integration
– Reporting/Analytics
– eCommerce Management
– Returns Management
– Route Optimization
– Shipment Price Calculation
Narvar Integrations
Narvar integrates with more than 2 applications & plugins like NetSuite and Miva (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Narvar integrations
– NetSuite
– Miva
Narvar Pricing
The Narvar pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Narvar offers several pricing plans :
– Standard : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Standard | Start | Professional | Enterprise | Premium |
Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Narvar is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
narvar is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Japanese, French, German, Italian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos …
Industry & Customers
Who use Narvar ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Logistics – Supply Chain, Manufacturing – Engineering, Sales, Multimedia …
This cloud software is used in the sectors : Retail business, Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Gaia Herbs, Rebecca Minkoff, Finish Line Inc, Macy’S Inc, Bed Bath & Beyond Inc …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Narvar Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Narvar Reviews
Here is our opinion on Narvar : this is a very popular digital customer experience (cx) software to recommend .
Narvar User Reviews & Ratings
Online and customer reviews of Narvar software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Narvar
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Narvar ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Company details
Developed by NARVAR, Inc. (@narvarinc on Twitter)
HQ location : USA
Founded in 2012 by Amit Sharma
Total revenue : $22.8M
Fundings : $64.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit narvar.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Narvar is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Narvar Alternatives
If you’re understanding the drawbacks and you’re looking for a Narvar alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Narvar
– Malomo
– Orderhive
– Shippingbo
– Transfix TMS
– Neurored TMS & SCM Software
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
You can also take a look at other business apps, like our Rally review and our Outbrain review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to Narvar when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !