NetSupport Manager
NetSupport Manager : Reviews, Pricing, Features & Alternatives
NetSupport Manager is a Remote Customer Support Software (free trial available). Review NetSupport Manager : Overview & Pricing
NetSupport Manager Overview : Features, Pricing, Reviews & Alternatives
NetSupport Manager is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
NetSupport Manager is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Remote Support, Remote Work, IT Management, Screen Sharing …
NetSupport Manager prices are available on demand (free trial available).
NetSupport Manager continues to provide the latest features in remote access, PC support and workstation management.
What is NetSupport Manager ?
NetSupport Manager is a remote access management solution designed to help businesses remotely manage devices across multiple platforms including Windows, Linux, Chrome, macOS, iOS and Android. Key features include two-way communication, remote control, real-time monitoring, system management, and cross-platform support.
Remote control acquisition for remote maintenance, remote demo, remote work…
With 31 years of development experience and a global install base of 18 million, NetSupport is a leading producer of educational and business software solutions. Industry experts and our customers around the world consistently say that NetSupport products are the best in their class, so it’s no wonder they’ve won over 250 awards and counting! NetSupport’s global headquarters are located in Peterborough, UK. This is where we focus on developing new and existing software products and supporting our customers. We supply our software through an international network of resellers who work with NetSupport group companies in the UK, US, Canada, Germany and Japan. We also operate international sales and support centers in the United States, Canada, Germany, and Japan.
NetSupport Manager Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is NetSupport Manager, and as you may have guessed from the title, this review will tell you more about NetSupport Manager’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
NetSupport Manager Pros : Key Benefits
– Flexibility:
– Efficiency:
– With its multi-platform support and flexible networking options, IT teams have immediate access to your organization’s critical IT systems, servers, and users, helping them quickly respond to IT issues across multiple sites in any geographic location. . It also gives remote workers secure and easy access to their work desk.
– Security:
– Its unique set of support tools ensures maximum efficiency and, more importantly, minimal system downtime and lost productivity when resolving support issues.
– As a completely secure “on-premises” solution, IT teams can perform remote support seamlessly through its single gateway, and with its PIN-based login and four levels of encryption, it’s the choice of military and financial institutions around the world.
NetSupport Manager Cons
– Con : Custom integrations can come at a price.
NetSupport Manager Features
Here is the list of the main features of this computer software :
– Access Controls/Permissions
– Activity Tracking
– Annotations
– Call Recording
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Desktop / Browser Sharing
– Diagnostic Tools
– Drag & Drop
– File Management
– File Sharing
– File Transfer
– IT Asset Tracking
– Inventory Management
– Issue Auditing
– License Management
– Live Chat
– Mobile Access
– Mobile Screen Sharing
Main function & Pro Features
– Access Controls/Permissions
– Activity Tracking
– Annotations
– Call Recording
– Chat/Messaging
– Collaboration Tools
– Communication Management
– Desktop / Browser Sharing
– Diagnostic Tools
– Drag & Drop
– File Management
– File Sharing
– File Transfer
– IT Asset Tracking
– Inventory Management
– Issue Auditing
– License Management
– Live Chat
– Mobile Access
– Mobile Screen Sharing
NetSupport Manager Integrations
NetSupport Manager may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
NetSupport Manager Pricing
The NetSupport Manager pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
NetSupport Manager offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available (No Credit Card Required)
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
NetSupport Manager is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
netsupport-manager is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, French, Italian, Japanese, Portuguese, Chinese, Dutch …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use NetSupport Manager ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
NetSupport Manager Screenshots & Images : UI, dashboard …
NetSupport Manager Business Software Pricing
NetSupport Manager Features & Overview
NetSupport Manager Screenshot
NetSupport Manager Screenshot
Videos
Video #1
NetSupport Manager Reviews
Here is our opinion on NetSupport Manager : this is a great remote customer support software to advise .
NetSupport Manager User Reviews & Ratings
Online and customer reviews of NetSupport Manager software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,7/5
Functionality : 4,7/5
Usefulness : 4,7/5
Ease of use : 4,7/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on NetSupport Manager
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend NetSupport Manager ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Remote Customer Support Software Review
Company details
Developed by NETSUPPORT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit netsupportschool.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on NetSupport Manager is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
NetSupport Manager Alternatives
If you’re understanding the drawbacks and you’re looking for a NetSupport Manager alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to NetSupport Manager
– TeamViewer
– Remote Desktop Manager
– ISL Light
– Wrike
– Mission Control
– Ringover Group
– Bomgar Remote Support
– LogMeIn Rescue
– LogMeIn Central
– LogMeIn Pro
You can also take a look at other business apps, like our TecArt review and our Yapp review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to NetSupport Manager when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
