OXON
OXON : Reviews, Pricing, Features & Alternatives
$39.00
OXON is a Digital Customer Experience (CX) Software. Price : $39 (free trial available). Review OXON : Overview & Pricing
OXON Overview : Features, Pricing, Reviews & Alternatives
OXON is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
OXON is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Call Center, Contact Center …
OXON price starts from $ 39 per user and per month (free trial available).
OXON offers a platform to communicate and track customers throughout their life cycle.
Cloud-based contact center management software
What is OXON ?
OXON is a cloud-based contact center management software that offers enterprise-grade communication capabilities leveraging web chat, email, voice calls, SMS, and social media communications within a single platform. centralized. Our product is designed to streamline workforce management and deliver the best customer experience. If you don’t have a proper reservation system yet, you probably: – spend a lot of time answering phone calls and emails;
– have a lot of no-shows and waste your money;
– manage your restaurant reservations with daily pain;
– you do not have a complete email database of your loyal and new customers;
– you do not have the ability to market your restaurant effectively while saving costs;
– you do not have direct opinions on the clients, you cannot improve your the necessary expenses of the reception staff;
OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat, and business management functions with a single platform.
OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound customer service and support calls, outbound sales calls, email, chat, and business management functions with a single platform. Agents can interact with customers via phone, email, chat, social media, and SMS through the integrated ticketing system. OXON provides managers with call monitoring tools and agents see a customer history pop-up window when receiving calls. Customer history can include calls, emails, and sales data.
OXON Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is OXON, and as you may have guessed from the title, this review will tell you more about OXON’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
OXON Pros : Key Benefits
– OXON includes historical reports and real-time interactive dashboards, providing users with valuable insights into agent and business operational performance.
– OXON uses artificial intelligence technology to analyze customer interactions with agents, giving users the data they need to understand exactly which words and phrases are most effective at converting sales.
– OXON makes it easy to track agent uptime, giving users greater visibility into agent activity and performance.
– OXON supports Facebook and Twitter integration, allowing customers to easily contact and communicate with agents.
– With access to video, text chat, and click-to-call, users can help customers quickly and efficiently in real time.
OXON Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
OXON Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call List Management
– Call Logging
– Call Recording
– Call Routing
– Call Scripting
– Campaign Management
– Chat/Messaging
– Computer Telephony Integration
– Contact Database
– Contact Management
– Customer History
– IVR / Voice Recognition
Main function & Pro Features
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Automatic Call Distribution
– Blended Call Center
– CRM
– Call Center Management
– Call List Management
– Call Logging
– Call Recording
– Call Routing
– Call Scripting
– Campaign Management
– Chat/Messaging
– Computer Telephony Integration
– Contact Database
– Contact Management
– Customer History
– IVR / Voice Recognition
OXON Integrations
OXON integrates with more than 3 applications & plugins like Twitter, Facebook for Business and Zendesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 OXON integrations
– Zendesk
– Facebook for Business
– Twitter
OXON Pricing
The OXON pricing plan starts from $ 39 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
OXON offers several pricing plans :
– Free Trial : $ 39,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $39,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 39,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
OXON is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
oxon is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Live Online, Webinars …
Industry & Customers
Who use OXON ?
This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
OXON Screenshots & Images : UI, dashboard …
OXON Business Software Pricing
OXON Features & Overview
OXON Screenshot
OXON Screenshot
Videos
Video #1
OXON Reviews
Here is our opinion on OXON : this is a great digital customer experience (cx) software to recommend .
OXON User Reviews & Ratings
Online and customer reviews of OXON software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,9/5
Functionality : 4,5/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on OXON
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend OXON ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
According to various sources, most used business software are : Adobe Marketing Cloud (market share : 26,10%), Adobe Creative Cloud (10,80%), Medallia (6,20%), LivePerson (5,20%), Narvar (3,00%), Inline Manual (1,00%), Eptica (0,90%), Parature (0,20%), OpinionLab (0,20%), Akio (0,10%), Spring (0,10%), Moxtra (0,10%), Interakt (0,10%), HiConversion (0,10%)
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Automate simple digital conversations, make life easier for your customers and agents, Augment your agents, Capture customer intelligence, enhance the experience, Self Service, Chatbot, Smart knowledge base, Chat, Email, Social, customer experience, based onAI, publisher, Platform, Marketing, Activation, Data, publisher, Platform, Marketing, Activation, Data, AB Testing, Email Retargeting, Deliverability, Marketing Automation, Content Designer, Hyper Personalization, Big Data
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 . We have identified more than 93 competitors on the market.
Digital Customer Experience (CX) Software Review
Company details
Developed by OXON TECH, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit oxontech.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on OXON is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
OXON Alternatives
If you’re understanding the drawbacks and you’re looking for a OXON alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to OXON
– Convoso
– NICE CXone
– Zendesk
– Bitrix24
– Twilio
– Predesire
– Smart Tribune
– Feedback Lite
– Mapp Engage
– Paywax
You can also take a look at other business apps, like our Plus & Minus review and our Tower review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to OXON when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
