Prodsight
Prodsight : Reviews, Pricing, Features & AlternativesProdsight is a Crowdsourcing Feedback Software. Price : $99 (free trial available). Review Prodsight : Overview & Pricing
Prodsight Overview : Features, Pricing, Reviews & Alternatives
Prodsight is a Crowdsourcing Feedback Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Prodsight is listed as a Crowdsourcing Feedback Software and Customer Satisfaction Software for companies and is used for Customer Experience, Artificial Intelligence (AI), Analytics, Customer Service …
Prodsight price starts from $ 99 per user and per month (free trial available).
Prodsight turns your support conversations into actionable insights. It connects directly to Intercom, Zendesk, and Freshdesk and automatically analyzes topics and sentiment.
Automated customer feedback analysis
What is Prodsight ?
Prodsight is business intelligence software as a service (SaaS) that helps companies increase the success of their products. Help product managers make better strategic and tactical product decisions by analyzing live chat transcripts and extracting actionable insights into customer needs.
Find out what’s important to your customers
Put support conversation analytics on autopilot
AI-powered customer feedback analysis
Automatically tags your customer conversations and analyzes them for feedback so you can identify the biggest issues and improve your product. Integrate and directly aggregate customer feedback from popular tools and services like Intercom, Zendesk, App Store, Play Store, Trustpilot, Zapier, and many more.
Deeply understand customer feedback across all channels, from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS, and other customer feedback in one repository. Get every comment automatically analyzed for topics and sentiments based on your custom taxonomy. Get real-time insights into customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one place easily accessible from all your favorite tools. Automatically analyze your support tickets, reviews, surveys, and other customer feedback. Prodsight automatically analyzes your conversations and displays the most important topics for you to follow. Our AI suggests topics like price complaints, technical issues, and cancellations. Create your own custom themes to track elements or features specific to your platform. Use subtopics to explore themes and identify underlying issues.
Pros & Cons
When it comes to finding the right Crowdsourcing Feedback tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Prodsight, and as you may have guessed from the title, this review will tell you more about Prodsight’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Prodsight Pros : Key Benefits
– sentiment analysis
– Automated topic analysis
– Intercom Integration
– conversation search
– Customer segmentation
– topic suggestions
– auto dial
– review analysis
– Support ticket tagging
– multilingual support
Prodsight Cons
– Con : Not always the cheapest option : Crowdsourcing Feedback Software average cost is $ 45 .
– Con : Custom integrations can come at a price.
Prodsight Features
Here is the list of the main features of this computer software :
– Data Export
– Analytics
– Customer Management
– Data Import
– External Integrations
– Review Monitoring
– API
– Dashboard
– Data Visualization
– Keyword Tracking
– Multi-User
– Third-Party Plugins/Add-Ons
– Net Promoter Score
– Team features
– Cloud Services
– Customer Segmentation
– Multi-Channel Data Collection
– Text Analysis
– Knowledge Management
– Dashboard
Main function & Pro Features
– Data Export
– Analytics
– Customer Management
– Data Import
– External Integrations
– Review Monitoring
– API
– Dashboard
– Data Visualization
– Keyword Tracking
– Multi-User
– Third-Party Plugins/Add-Ons
– Net Promoter Score
– Team features
– Cloud Services
– Customer Segmentation
– Multi-Channel Data Collection
– Text Analysis
– Knowledge Management
– Dashboard
Prodsight Integrations
Prodsight integrates with more than 11 applications & plugins like Jira, Intercom and FreshDesk (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Prodsight integrations
– FreshDesk
– Intercom
– Jira
– Zapier
– Zendesk
Prodsight Pricing
The Prodsight pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Prodsight offers several pricing plans :
– Solo : $ 99,00 per user / per month
– Startup : $ 250,00 per user / per month
– Pro : $ 199,00 per user / per month
– Scale : $ 499,00 per user / per month
– Premium : –
Solo | Startup | Pro | Scale | Premium |
$99,00 | $250,00 | $199,00 | $499,00 | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Prodsight is a cloud-based Crowdsourcing Feedback platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
prodsight is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Prodsight ?
This software package is tailored to business needs : Large Company, SME, Startup …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Prodsight Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
Prodsight Reviews
Here is our opinion on Prodsight : this is an excellent crowdsourcing feedback software to trust .
Prodsight User Reviews & Ratings
Online and customer reviews of Prodsight software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 410 followers on LinkedIn
Your Customer Review on Prodsight
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Prodsight ? What is your likelihood to renew ?
FAQs
Why use a Crowdsourcing Feedback Software ?
Crowdsourced customer feedback makes it possible to collect customer and user opinions from individuals.
According to various sources, most used business software are : InMoment (market share : 0,10%)
Main functions are : Data managment, Quiz, 24/7 accessibility, Import – Export data, Creation of consumer panels, Visualization of data through a dashboard
Main characteristics are : connectivity, customer analytics, customer intelligence, customer relationship manager, engagement, online community, social network, chat customers, chat rooms, Social and communications, customer analytics, Share, Product, Service, Brand, Commerce, Share, Product, Service, Brand, Trade, MarTech, Communication, Webmarketing, Consumer Panel Creation, Data Visualization, css, less, sass, scss
Crowdsourcing Feedback Software Average Price : from $ 45,00 to $ 45,00 with an average price of $ 45,00 . We have identified more than 21 competitors on the market.
Company details
Developed by PRODUCT INSIGHT, Inc. (@prodsight on Twitter)
HQ location : London
Founded in 2017 by Tadas Labudis
Total revenue : $379.8K
Fundings : $712.8K
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Crowdsourcing Feedback Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit prodsight.ai
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Prodsight is independent in order to highlight the strengths and weaknesses of this Crowdsourcing Feedback Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Prodsight Alternatives
If you’re understanding the drawbacks and you’re looking for a Prodsight alternative, there are more than 23 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Prodsight Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
PRODSIGHT | $39 | Per month / user | Yes |
IFTTT | $3 | Per month / user | No |
ONLINE CHECK WRITER | $1 | Per month / user | Yes |
SUPERMETRICS | $19 | Per month / user | Yes |
DRAG | $8 | Per month / user | No |
LOKALISE | $120 | Per month / user | Yes |
ONESAAS | $ | Per month / user | No |
ECANVASSER | $ | Per month / user | No |
MYPOS | $ | Per month / user | No |
VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to Prodsight
– Medallia
– SurveySparrow
– ReviewTrackers
– Uservoice
– Survicate
– SoGoSurvey
– InMoment
– Vision Critical
– Braineet
– Dynvibe Live
SaaS alternatives
Inspectlet : Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See all mouse movement, scrolling, clicks, and keystrokes on your site. You’ll never have to wonder how visitors use your site again.
FullStory : FullStory’s unrivaled analytics engine automatically indexes every digital interaction with your site or app, empowering teams to measure, validate, and act on every experience at scale.
LogRocket : LogRocket helps product teams create better experiences for their users. By recording video of user sessions along with logs and network data, LogRocket reveals UX issues and reveals the root cause of every error.
Usabilla : Collect user feedback and improve your websites, apps and emails with the voice of Usabilla customer solutions.
UserTesting : UserTesting provides usability testing on demand. You create the test and we will get the testers. We enable you to “look over the shoulder” of your target audience as they use your website, so you can see and hear where users are stuck and why they’re leaving.
You can also take a look at other business apps, like our DynaSys Production Planning review and our Inpg Entreprise review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Crowdsourcing Feedback Software compare to Prodsight when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !