Richpanel
Richpanel : Reviews, Pricing, Features & Alternatives
$100.00
Richpanel is a Sales Software. Price : $100 (free trial available). Review Richpanel : Overview & Pricing
Richpanel Overview : Features, Pricing, Reviews & Alternatives
Richpanel is a Sales Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Richpanel is listed as a Sales Software for companies and is used for Customer Service, Customer Support, Customer Data Platform, Help Desk …
Richpanel price starts from $ 100 per user and per month (free trial available).
Intuitive help desk, CRM and analytics software fully integrated with your eCommerce store.
All-in-one solution to optimize sales
What is Richpanel ?
Richpanel is an AI-powered customer experience and data management software used to increase sales leads. It is a help desk software to resolve customer queries and improve customer experience. Smart routing is available to transfer your customers’ conversations across channels: email, chat, and social media. The software offers features such as SLA creation, live viewing of customer sessions, and ticket categorization to prioritize responses. The software integrates with popular eCommerce systems.
Richpanel makes eCommerce customer support easy. With deep integrations with Shopify, Woocommerce, and Magento, Richpanel brings all your eCommerce data and order actions together in one place for fast, personalized eCommerce support. Instantly resolve 30-40% of customer issues before contacting agents with a self-service portal. Manage all support channels: email, live chat, phone, Facebook, Instagram and Whatsapp from one place.
Live chat for eCommerce
Intuitive support, CRM and customization software! Manage customer tickets across all channels: email, chat, and social in one simple, easy-to-use dashboard. Richpanel is fully integrated with e-commerce platforms and tracks customer activity from visits to orders, so your agents have all the context to quickly serve customers. Unlike other expensive software, Richpanel is affordable and free for up to 50,000 customers tracked per month and 3 agent positions.
What is RichPanel? Richpanel is a live chat and support platform specially designed for Magento stores. With the tool, users can have conversations with different customers through a single thread and through different channels. Additionally, users can view customer profiles, eCommerce stats, and timeframes on the dashboard. The software ensures that support teams work productively while providing prompt customer service that will help drive sales and retain customers. Richpanel offers integrations with Magento stores. Once the software is connected, support agents can view customer profiles in each conversation, monitor and use e-commerce information in macros and responses. Store owners receive support analytics. These include support agent performance, agent feedback, chat numbers, customer segmentation, and comprehensive eCommerce analytics.
Help e-commerce companies scale their support teams. Richpanel is the customer support platform for eCommerce teams. We design and build tools that make it easy for eCommerce teams to automate their support and stay personal as you scale.
Richpanel Review : Pros & Cons
Pros & Cons
When it comes to finding the right Sales tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Richpanel, and as you may have guessed from the title, this review will tell you more about Richpanel’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Richpanel Pros : Key Benefits
– Manage all support channels from one inbox
– An excellent live chat messenger
– Seamless ecommerce integration
– Know your visitors and customers
– Customers can contact you on their preferred channel: live chat, email, Facebook and Whatsapp. You can manage all support tickets from one collaborative inbox.
– Eliminate repetitive contact with eCommerce self-service.
– AI-based customer profiles
– With deep integration with Shopify, Magento, and WooCommerce, Richpanel makes eCommerce fun and easy. Agents can view customer order details, website activities, and can use the data in responses and macros. They have all the context to respond quickly and at scale to customer inquiries.
– Convert more leads with modern live chat in your store
– Support customers across all channels
Richpanel Cons
– Con : Custom integrations can come at a price.
Richpanel Features
Here is the list of the main features of this computer software :
– CRM
– Visitor Targeting
– API
– Knowledge Database
– Activity Dashboard
– Persistent Chat
– Activity Tracking
– Agent Scheduling
– Alerts / Escalation
– Shortcut Messages
– Alerts/Notifications
– Co-Browsing
– Analytics/ROI Tracking
– Offline Form
– Appointment Management
– Call Me Option
– Auto-Responders
– Automated Routing
– CRM
– Call Center Management
Main function & Pro Features
– CRM
– Visitor Targeting
– API
– Knowledge Database
– Activity Dashboard
– Persistent Chat
– Activity Tracking
– Agent Scheduling
– Alerts / Escalation
– Shortcut Messages
– Alerts/Notifications
– Co-Browsing
– Analytics/ROI Tracking
– Offline Form
– Appointment Management
– Call Me Option
– Auto-Responders
– Automated Routing
– CRM
– Call Center Management
Richpanel Integrations
Richpanel integrates with more than 1 applications & plugins like CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Richpanel integrations
– CRM
Richpanel Pricing
The Richpanel pricing plan starts from $ 100 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Richpanel offers several pricing plans :
– Starter : $ 100,00 per user / per month
– Regular : $ 200,00 per user / per month
– Pro : $ 500,00 per user / per month
– Company : –
– Premium : –
| Starter | Regular | Pro | Company | Premium |
| $100,00 | $200,00 | $500,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Richpanel Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : Freemium
Starting price : $ 100,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Richpanel is a cloud-based Sales platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
richpanel is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1 415-498-1118
Training options : Videos …
Industry & Customers
Who use Richpanel ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Richpanel Screenshots & Images : UI, dashboard …
Richpanel Business Software Pricing
Richpanel Features & Overview
Richpanel Screenshot
Richpanel Screenshot
Videos
Video #1
Video #2
Richpanel Reviews
Here is our opinion on Richpanel : this is a great sales software to trust .
Richpanel User Reviews & Ratings
Online and customer reviews of Richpanel software are quite plentiful and overall very positive :
Overall rating : 4
Value for money : 4
Functionality : 4
Usefulness : 4,9/5
Ease of use : 4,05
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Richpanel are real-time messaging, profile viewing, AI-based analytics, multi-channel support, and sales measurement.
Popularity on social networks : 4934 followers on LinkedIn
Your Customer Review on Richpanel
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Richpanel ? What is your likelihood to renew ?
FAQs
Why use a Sales Software ?
Commercial (Sales) software helps companies manage their sales cycle, thanks to the management of contacts and prospects, the management of proposals, the preparation of quotes, the conclusion of transactions. The solution automates sales procedures and helps measure key sales metrics such as conversion rate, bounce rate, and lead times.
According to various sources, most used business software are : Five9 (market share : 14,60%), HubSpot Sales (14,10%), Asset Bank (11,90%), DealerSocket (8,00%), NICE Performance Management (7,90%), IBM Sales Performance Management (5,70%), PandaDoc (2,60%), Velocify (2,30%), SalesLoft (2,20%), LinkedIn Sales Navigator (2,10%), Altify (1,80%), ClearSlide (1,50%), Speak2leads (1,50%), BrandMaker (1,40%), Allego (1,40%), CoreIMS (1,40%), Optymyze (1,40%), Mantis (1,10%), DiscoverOrg (1,10%), Qstream (1,10%)
Main functions are : Sales management, Sales force automation, Enabling sales, Sales forecasts and analyzes, Lead management, Contact management
Main characteristics are : Calculate Commissions, Online Commission Statement, Free Sales Commission Software, Hosted Sales Commissions, On-Demand Sales Commission Software, Online Sales Compensation, Pay for Performance, Saas, Sales Commission Automation, Incentive for sale on the web, Sales commission software for small businesses, Variable compensation, sales commission, sales representative, commission rates, sales representatives, representative software, representatives, sales tracking, reporting software on sales, program softwareaffiliate, saas commission accounting, hosted incentive management, marketing campaigns, performance tracking, Real-time content, Personal content channel for each user, Services, ifttt integration, presentation
Sales Software Average Price : from $ 0,30 to $ 590,00 with an average price of $ 231,09 . We have identified more than 3352 competitors on the market.
Sales Software Review
Company details
Developed by RICHPANEL, Inc. (@Richpanel on Twitter)
HQ location : USA
Founded in 2018 by Amit Rg
Total revenue : $1080000
Industry : B2B SaaS company
Software Category : Sales Software
Schema : SoftwareApplication > BusinessApplication
Tags : email marketing | email marketing automation | helpdesk | ticket office for the helpdesk | marketing automation | push notifications | analysis | customer relationship manager | customer segmentation | CRM …
Website : visit richpanel.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Richpanel is independent in order to highlight the strengths and weaknesses of this Sales Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Richpanel Alternatives
If you’re understanding the drawbacks and you’re looking for a Richpanel alternative, there are more than 334 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Richpanel Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| RICHPANEL | $65 | Per month / user | Yes |
| GORGIAS | $50 | Per month / user | Yes |
| TAWK.TO | $ | Per month / user | Yes |
| LIVECHAT | $16 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
| PROVIDE SUPPORT | $8,25 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Richpanel
– Zendesk
– Gorgias
– Kayako
– Olark
– Zoho Desk
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
Free Alternatives to Richpanel
– tawk.to
– JivoChat
– Crisp
You can also take a look at other business apps, like our WakeUpSales review and our ClinchPad review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Sales Software to find out which one is right for your needs. Discover how these Sales Software compare to Richpanel when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
