ScreenSteps
ScreenSteps : Reviews, Pricing, Features & Alternatives
$99.00
ScreenSteps is a Knowledge Base Software. Price : $99 (free trial available). Review ScreenSteps : Overview & Pricing
ScreenSteps Overview : Features, Pricing, Reviews & Alternatives
ScreenSteps is a Knowledge Base Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ScreenSteps is listed as a Knowledge Base Software and Document Management Software for companies and is used for Knowledge Management, Document Generation, Help Desk …
ScreenSteps price starts from $ 99 per user and per month (free trial available).
IT training materials for your cloud deployment. Use ScreenSteps when your business is implementing new cloud technology and needs training materials.
Enhance your knowledge base
What is ScreenSteps ?
cloud-based service that enables teams to create visual support documentation together and publish it where customers need it: – on the web – as a PDF – in the helpdesk knowledge base more documentation in less time with the ScreenSteps built-in documentation tools.
ScreenSteps is ideal for corporate knowledge transfer. Whether you need to transfer knowledge to your customers or employees, ScreenSteps will help you get the job done. Drop Word. Upgrade to ScreenSteps.
Impress your customers with visual support documentation. Create beautiful how-to guides and share them in the knowledge base you use.
Get better training results in less time for your employees and customers. Cloud-based training and knowledge base. ScreenSteps Knowledge Base software is your one stop shop for answers. Create an easy and convenient to use knowledge base for employees and customers. From keyword research to a built-in hierarchy, it will provide users with a simple and powerful knowledge base to answer any question.
ScreenSteps Review : Pros & Cons
Pros & Cons
When it comes to finding the right Knowledge Base tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ScreenSteps, and as you may have guessed from the title, this review will tell you more about ScreenSteps’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ScreenSteps Pros : Key Benefits
– Reduce customer wait time with your call center agents
– Build a strong knowledge base by collaborating with your team
– Onboard new employees faster with training and checklists
– Create amazing content in a fraction of the time with the ScreenSteps editor
– Employees find answers quickly because every ScreenSteps article is keyword searchable
– Quick responses with the Chrome extension
– Onboard new employees faster with training and checklists
– See who is using your equipment and who is not
– Build a strong knowledge base by collaborating with your team
– Create amazing content in a fraction of the time with the ScreenSteps editor
ScreenSteps Cons
– Con : Custom integrations can come at a price.
ScreenSteps Features
Here is the list of the main features of this computer software :
– API
– Cataloging/Categorization
– Collaboration Tools
– Content Management
– Full Text Search
– Knowledge Base Management
– Self Service Portal
– Document Generation
– Help Desk
– Cloud Services
– Collaboration
– Security
– Discussion Boards
– Knowledge Base Management
– Search/Filter
– Knowledge Management Features
Main function & Pro Features
– API
– Cataloging/Categorization
– Collaboration Tools
– Content Management
– Full Text Search
– Knowledge Base Management
– Self Service Portal
– Document Generation
– Help Desk
– Cloud Services
– Collaboration
– Security
– Discussion Boards
– Knowledge Base Management
– Search/Filter
– Knowledge Management Features
ScreenSteps Integrations
ScreenSteps integrates with more than 5 applications & plugins like Help Scout, Zendesk and Rippling (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ScreenSteps integrations
– Rippling
– Zendesk
– Help Scout
– HelpScout
– Salesforce
ScreenSteps Pricing
The ScreenSteps pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ScreenSteps offers several pricing plans :
– Free Trial : $ 99,00 per user / per month
– Start : $ 199,00 per user / per month
– Professional : $ 499,00 per user / per month
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $99,00 | $199,00 | $499,00 | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ScreenSteps is a cloud-based Knowledge Base platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
screensteps is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …
Hotline : Yes
Training options : Documentation, Live Online, Videos, Webinars …
Industry & Customers
Who use ScreenSteps ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : IT …
This cloud software is used in the sectors : Software, Higher Education …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Vmware, Tucows, Points Of Light, Skuid, University Of Michigan, Cushman & Wakefield, Instructure …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)
ScreenSteps Screenshots & Images : UI, dashboard …
ScreenSteps Business Software Pricing
ScreenSteps Features & Overview
ScreenSteps Screenshot
ScreenSteps Screenshot
Videos
Video #1
ScreenSteps Reviews
Here is our opinion on ScreenSteps : this is a great knowledge base software to advise .
ScreenSteps User Reviews & Ratings
Online and customer reviews of ScreenSteps software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Screenshots are integrated into a document editor
Popularity on social networks : 958 followers on Twitter
Your Customer Review on ScreenSteps
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ScreenSteps ? What is your likelihood to renew ?
FAQs
Why use a Knowledge Base Software ?
Knowledge base software is a tool that helps users create and manage a support website where customers can search for issues and find answers on their own. The software also allows managers to understand search trends and thus come up with more topic ideas for the support website.
According to various sources, most used business software are : ScreenSteps (market share : 0,10%)
Main functions are : Website management, CMS integration, Reports, Multilingual support, 24/7 accessibility, Import – Export data
Main characteristics are : knowledge base, help authoring, document management, knowledge management, knowledge base, adobe robohelp, robohelp, new robohelp, help authoring tool, responsive html5 template, media authoring tool, html5 one-click publishing, one-click clicks, html5 publishing, contextual help, adobe help authoring tool, adobe hr, adobe robohelp 2015, adobe robohelp 2015, adobe hr 2017, adobe robohelp 2019, adobe hr 2019, sales, salesforce integration, manager relationship management, Gmail integration, CRM, Salesforce integration, knowledge base software, knowledge management software
Knowledge Base Software Average Price : from $ 2,00 to $ 499,00 with an average price of $ 131,83 . We have identified more than 22 competitors on the market.
Knowledge Base Software Review
Company details
Developed by SCREENSTEPS, LLC, Inc.
About ScreenSteps: Impress your customers with visual support documentation. Create beautiful how-to guides and share them in any knowledge base you use.
HQ location : USA
Founded in 2003
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Document Management Software > Knowledge Base Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit screensteps.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ScreenSteps is independent in order to highlight the strengths and weaknesses of this Knowledge Base Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ScreenSteps Alternatives
If you’re understanding the drawbacks and you’re looking for a ScreenSteps alternative, there are more than 17 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ScreenSteps
– MangoApps
– Igloo
– Zendesk
– Elium
– Zoho Desk
– Adobe RoboHelp
– Groove
– Oracle WebCenter
– Elevio
– PHPJabbers Knowledge Base Builder
You can also take a look at other business apps, like our Starred review and our FieldLens review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Document Management Software to find out which one is right for your needs. Discover how these Knowledge Base Software compare to ScreenSteps when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
