Serenovia
Serenovia : Reviews, Pricing, Features & Alternatives
$70.00
Serenovia is a Call Center Software. Price : $70. Review Serenovia : Overview & Pricing
Serenovia Overview : Features, Pricing, Reviews & Alternatives
Serenovia is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Serenovia is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Communications …
Serenovia price starts from $ 70 per user and per month .
Serenovia – news for telesecretaries: switchboard, agenda management, address book, unified messaging, appointment reminder by SMS…
What is Serenovia ?
Serenovia – news for telesecretaries: switchboard, agenda management, address book, unified messaging, appointment reminder by SMS…
Serenovia Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Serenovia, and as you may have guessed from the title, this review will tell you more about Serenovia’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Serenovia Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Serenovia Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Serenovia Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Detailed statistics
– Tracking – Tracking
– 24/7 accessibility
– Alerts – notifications – reminders
– Automation of actions
– Appointment management
– Meeting management
– Historical
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Import – Export data
– Contact management
– Shared calendars
– Task management
– Appointment scheduling
Main function & Pro Features
– VoIP phone calls
– Internal calls
– Call queue management
– Incoming line management
– Concurrent call management
– call
– Custom answering machine
– Call forwarding
– Phone call management
– Appointment management
– Message management
– Automated sending of appointment reminders
– Customer contact management
Serenovia Integrations
Serenovia may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Serenovia Pricing
The Serenovia pricing plan starts from $ 70 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Serenovia offers several pricing plans :
– Serenovia Starter : $ 70,00 per user / per month
– Serenovia Premium : $ 75,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Serenovia Starter | Serenovia Premium | Professional | Enterprise | Premium |
| $70,00 | $75,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 70,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Serenovia is a cloud-based Call Center platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
serenovia is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Serenovia ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Aeronautics, Agriculture, Agrifood, arts and crafts …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Serenovia Screenshots & Images : UI, dashboard …
Serenovia Business Software Pricing
Serenovia Features & Overview
Serenovia Screenshot
Serenovia Screenshot
Videos
Video #1
Serenovia Reviews
Here is our opinion on Serenovia : this is a fluid call center software to examine .
Serenovia User Reviews & Ratings
Online and customer reviews of Serenovia software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 1 subscribers on YouTube
Your Customer Review on Serenovia
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Serenovia ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by SERENOVIA, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : Phone Call Management | Appointment management | Message management | automated sending of appointment reminders | Customer contact management …
Website : visit serenovia.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Serenovia is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Serenovia Alternatives
If you’re understanding the drawbacks and you’re looking for a Serenovia alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Serenovia
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
– Nuacom
– Kiamo
– Salesforce Care
– Zendesk Talk
– Easycall Cloud
You can also take a look at other business apps, like our Datae review and our Wolfram Mathematica review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Serenovia when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
