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SmartKarrot

SmartKarrot : Reviews, Pricing, Features & Alternatives

$600.00

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SmartKarrot is a Customer Management Software. Price : $600 (free trial available). Review SmartKarrot : Overview & Pricing

9.4 Expert Score
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SmartKarrot Overview : Features, Pricing, Reviews & Alternatives

SmartKarrot is a Customer Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

SmartKarrot is listed as a Customer Management Software for companies and is used for Business Intelligence, Customer Success, Customer Experience, Customer Satisfaction …

SmartKarrot price starts from $ 600 per user and per month (free trial available).

Comprehensive product and customer success platform

Retain and grow your customer base organically

What is SmartKarrot ?

SmartKarrot is customer success management software that helps businesses discover smart new ways to onboard, retain, engage and grow their customers. Provides a comprehensive view of how customers interact and work accordingly. Businesses can also track, monitor, and manage all of their touchpoints across different channels. SmartKarrot includes a Playbooks feature that can be used to create playbooks that include tasks and milestones that the company wants to achieve. It can also be used to offer custom measurements to individual clients. Additionally, companies can create CS projects and tasks, managing individual departments more efficiently. Businesses can even create surveys from scratch or use available templates to collect customer feedback. The functionality to create a custom dashboard and reports is also present, providing useful information when needed. Finally, SmartKarrot also helps drive product adoption, cross-selling, and up-selling using extended data.

SmartKarrot is the most comprehensive customer success platform that combines aspects of engagement, onboarding, customer success operations, adoption, and customer experience.

What is Smart Karrot? SmartKarrot is a comprehensive product and customer success solution that enables business owners to manage multiple touchpoints from one central location. With task management tools, 360-degree monitoring, touchpoint alerts, health score monitoring, and automated actions, SmartKarrot helps businesses turn their data into actionable, personalized, consumer-centric campaigns. SmartKarrot summarizes its services in three areas: helping companies get to know their customers, identify opportunities and risks, and create action plans based on this information. As a result, SmartKarrot enables businesses like yours to stay relevant to their customers, personalize their engagement campaigns, reduce churn, and ultimately achieve retention and upsells.

The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and a personalization engine with rich notifications, boost feedback, and referral management to deliver actionable mapping throughout the user journey. SmartKarrot actively helps companies across all industries (patient engagement, employee engagement, consumer engagement) and applications (SaaS, mobile and web) with their digital engagement and experience initiatives.

SmartKarrot Review

SmartKarrot Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is SmartKarrot, and as you may have guessed from the title, this review will tell you more about SmartKarrot’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

SmartKarrot Pros : Key Benefits

– track customer behavior analytics

– Monitor customer account status

– Send personalized and contextual messages

– Trigger automated actions

– Frequent releases / updates

SmartKarrot Cons

– Con : Custom integrations can come at a price.
 

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SmartKarrot Features

Here is the list of the main features of this computer software :

– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Churn Management
– Communication Management
– Community Management
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Templates
– Dashboard
– Engagement Tracking

Main function & Pro Features

– 360 Degree Feedback
– API
– Account Alerts
– Account Management
– Activity Dashboard
– Activity Tracking
– Churn Management
– Communication Management
– Community Management
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer Management
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Templates
– Dashboard
– Engagement Tracking

SmartKarrot Integrations

SmartKarrot may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

SmartKarrot Pricing

The SmartKarrot pricing plan starts from $ 600 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

SmartKarrot offers several pricing plans :

– Starter Plan : $ 600,00 per user / per month
– Smb Map : $ 699,00 per user / per month
– Custom : –
– Enterprise : –
– Premium : –

Starter Plan Smb Map Custom Enterprise Premium
$600,00 $699,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

SmartKarrot Pricing Plan

SmartKarrot Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 30 days
Free plan : No free plan
Freemium : No information
Starting price : $ 600,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

SmartKarrot is a cloud-based Customer Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

smartkarrot is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Online Support …

Hotline : Yes

Training options : Documentation, Live Online, Videos, Webinars …

Industry & Customers

Who use SmartKarrot ?

This software package is tailored to business needs : Public Administration, Medium Company, Large Companys …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Engagedly, eLerning Industry, Laalsa, Qshala, Kommuto, Playablo …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)

SmartKarrot Screenshots & Images : UI, dashboard …

SmartKarrot Review

SmartKarrot Business Software Pricing

SmartKarrot Features

SmartKarrot Features & Overview

SmartKarrot Screenshot

SmartKarrot Screenshot

Videos

Video #1

YouTube video

 

SmartKarrot Reviews

Here is our opinion on SmartKarrot : this is an excellent customer management software to advise .

SmartKarrot User Reviews & Ratings

Online and customer reviews of SmartKarrot software are quite plentiful and overall very positive :

Overall rating : 4,05

Value for money : 4
Functionality : 4,1
Usefulness : 4,5/5
Ease of use : 4,05

User rating Excellent : 91%
User rating Very Good : 9%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

The main advantages of SmartKarrot are 360° insights and analytics, personalized customer engagement, and enhanced product management calls. Learn more about each of these benefits below.

Popularity on social networks : 3148 fans on Facebook

Your Customer Review on SmartKarrot

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SmartKarrot ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Management Software ?

Customer Management Software can improve business productivity.

Main functions are : High availability, Role-Based Access Control, integrations …

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

Customer Management Software Review

Customer Management Software Review

Company details

Developed by SMARTKARROT, Inc.
HQ location : Texas
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit smartkarrot.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on SmartKarrot is independent in order to highlight the strengths and weaknesses of this Customer Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

SmartKarrot Alternatives

If you’re understanding the drawbacks and you’re looking for a SmartKarrot alternative, there are more than 16 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare SmartKarrot Pricing Against Competitors

Software Starting Price Billed Free Trial
SMARTKARROT $499 Per month / user Yes
AKITA $160 Per month / user No
RETENTIONENGINE $19 Per month / user Yes
CREWCHARGE $49 Per month / user Yes
AMITY $ Per month / user No
CLIENTSUCCESS $ Per month / user No
CUSTIFY $199 Per month / user Yes
$ Per month / user
$ Per month / user
$ Per month / user

 

Top 10 Alternatives & Competitors to SmartKarrot

– ChurnZero
– Lucky Orange
– Thought Industries
– Zendesk
– LiveAgent
– Totango
– AudiencePlay
– journy io
– NGDATA
– WaiverFile

You can also take a look at other business apps, like our Orange Manager review and our Lumavate review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software to find out which one is right for your needs. Discover how these Customer Management Software compare to SmartKarrot when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Management Software

 

9.4Expert Score
SmartKarrot Review
SmartKarrot is an excellent customer management SaaS software to advise for your company or business.
Ease of use
9.4
Functionnality
8.8
Integrations
9
Customer support
9
Value for money
9
PROS
  • track customer behavior analytics
CONS
  • Custom integrations can come at a price
SmartKarrot
SmartKarrot

$600.00

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