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SmartSurvey

SmartSurvey : Reviews, Pricing, Features & Alternatives
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SmartSurvey is a Survey Software. Price : $30 (free trial available). Review SmartSurvey : Overview & Pricing

9.6 Expert Score
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SmartSurvey Overview : Features, Pricing, Reviews & Alternatives

SmartSurvey is a Survey Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

SmartSurvey is listed as a Survey Software and Marketing Intelligence Software for companies and is used for Survey, Market Research, Forms Automation, Customer Satisfaction, Surveys and Forms …

SmartSurvey price starts from $ 30 per user and per month (free trial available).

SmartSurvey is a digital survey solution that helps everyone create surveys, quizzes, and analyze results.

A smart and flexible survey platform

What is SmartSurvey ?

SaaS platform that provides an in-depth survey solution for academics, multinationals, non-profits, public and private sectors, consultants, and corporate clients. With SmartSurvey, you can easily create survey questionnaires, contact potential customers, and analyze their valuable feedback that reveals valuable business insights. It allows to distribute invitations by SMS and email. You can also embed surveys on web pages and share them on social media platforms. Its built-in analytics tools let you view survey reports in real time and export data for further analysis. Keep your data secure in one place by connecting to APIs, Google Analytics, Zapier, and more.

SmartSurvey specializes in providing survey solutions for multinational companies and corporate clients, offering dedicated support and secure data storage on UK/EU based servers.

Whether you’re conducting market research, examining employee engagement, or measuring customer satisfaction, our software has advanced features to meet every need.

The Company operates primarily in the network management software business. Smartsurvey was founded in 2010 and is based in Tewkesbury, UK.

SmartSurvey is a UK provider of digital survey solutions. Our easy-to-use, advanced online survey software collects the information you need to make informed decisions. Whether you’re self-employed, working in the public sector, or managing projects for a multinational, we have features to meet your needs.

With the SmartSurvey SaaS platform, users can capture, analyze and report virtually any type of data through an online survey service. SmartSurvey enables users to directly reach the people whose opinions matter most: customers, partners, patients, students, and vendors. SmartSurvey specializes in…

With the SmartSurvey SaaS platform, users can capture, analyze and report virtually any type of data through an online survey service. SmartSurvey enables users to directly reach the people whose opinions matter most: customers, partners, patients, students, and vendors. SmartSurvey specializes in…

With the SmartSurvey SaaS platform, users can capture, analyze and report virtually any type of data through a simple yet elegant online survey service. SmartSurvey enables users to directly reach the people whose opinions matter most: customers, partners, patients, students, and vendors. SmartSurvey specializes in providing survey solutions for multinational companies and corporate clients, offering dedicated support and secure data storage on UK/EU based servers.

SmartSurvey is the UK’s leading online survey tool. Create responsive online surveys and questionnaires with our advanced and easy-to-use survey software. Over 100,000 clients worldwide trust us to; * Provide a customer-centric approach to offering survey software * Provide advanced functionality to meet market needs * Enable secure data collection * Help identify business opportunities and market trends * Assess customer satisfaction * Examine engagement of employees * Conduct important academic research

SmartSurvey Review

SmartSurvey Review : Pros & Cons

Pros & Cons

When it comes to finding the right Survey tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is SmartSurvey, and as you may have guessed from the title, this review will tell you more about SmartSurvey’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

SmartSurvey Pros : Key Benefits

– Multiple question types are included, including ranking, scoring, and open-ended questions, and users can randomize answer choices, add custom validation prompts, flag questions as needed, set word count limits, and create other choice fields for reduce incomplete, incorrect and invalid questions. answers

– unlimited questions

– Users can distribute their surveys via SMS, email, social media, or by embedding forms on your website using SmartSurvey’s survey embed code.

– unlimited answers

– Surveys can be customized with brand logos, background images, colors and fonts, with the ability to adapt built-in themes or create designs from scratch using HTML and CSS.

– Custom themes and frequently used questions can be saved to libraries in SmartSurvey, and users can also upload documents and images to use in surveys.

– Pipeline and advanced jump logic

– Response quotas and survey completion dates can be set, and users can track the completion rate of each survey.

– Mass email distribution

– Responses can be viewed in real time and users can create custom charts and graphs to summarize the results.

SmartSurvey Cons

– Con : Custom integrations can come at a price.
 

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SmartSurvey Features

Here is the list of the main features of this computer software :

– Import – Export data
– 360 Degree Feedback
– API
– Access Controls/Permissions
– Alerts/Notifications
– Autofill
– Charting
– Collaboration Tools
– Conditional Logic
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Templates
– Data Analysis Tools
– Data Import/Export
– Email Management
– Email Marketing
– Email Reminders
– Feedback Management
– File Storage

Main function & Pro Features

– Import – Export data
– 360 Degree Feedback
– API
– Access Controls/Permissions
– Alerts/Notifications
– Autofill
– Charting
– Collaboration Tools
– Conditional Logic
– Customizable Branding
– Customizable Fields
– Customizable Questions
– Customizable Templates
– Data Analysis Tools
– Data Import/Export
– Email Management
– Email Marketing
– Email Reminders
– Feedback Management
– File Storage

SmartSurvey Integrations

SmartSurvey integrates with more than 9 applications & plugins like Zapier, Google Analytics and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 SmartSurvey integrations

– Salesforce Sales Cloud
– Google Analytics
– Zapier
– Maintenance Care
– Zapier
– Google Analytics
– Pure360
– Google Tag Manager
– Zapier

SmartSurvey Pricing

The SmartSurvey pricing plan starts from $ 30 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

SmartSurvey offers several pricing plans :

– Pro : $ 0,00 per user / per month
– Basic : $ 30,00 per user / per month
– Business Team : $ 1,08 per user / per month
– Business : $ 50,00 per user / per month
– Company : $ 1,02 per user / per month

Pro Basic Business Team Business Company
$0,00 $30,00 $1,08 $50,00 $1,02
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

SmartSurvey Pricing Plan

SmartSurvey Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 30,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

SmartSurvey is a cloud-based Survey platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

smartsurvey is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support, Online Support …

Hotline : 0800 0937 822

Training options : Documentation, In Person, Live Online, Webinars …

Industry & Customers

Who use SmartSurvey ?

This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …

This web-based application is recommended for trades : PR, Marketing, Sales, Multimedia …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Microsoft, bp, Capita, Experian, Barclays, Heathrow, Unilever …

Awards & Recognitions

This tech company won several customer review awards from comparison websites, like Leader in Survey software, and Highly Rated Online Survey software .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)

SmartSurvey Screenshots & Images : UI, dashboard …

SmartSurvey Review

SmartSurvey Business Software Pricing

SmartSurvey Features

SmartSurvey Features & Overview

SmartSurvey Screenshot

SmartSurvey Screenshot

Videos

Video #1

YouTube video

 

SmartSurvey Reviews

Here is our opinion on SmartSurvey : this is a great survey software to trust .

SmartSurvey User Reviews & Ratings

Online and customer reviews of SmartSurvey software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,5/5
Functionality : 4,5/5
Usefulness : 4,5/5
Ease of use : 4,5/5

User rating Excellent : 74%
User rating Very Good : 22%
User rating Average : 1%
User rating Poor : 1%
User rating Terrible : 2%

Multi-user management Text analytics File upload Bulk email Bypass logic and pipeline Schedule reporting Cross-reporting Survey authentication Offline surveys Email triggers Custom themes in multiple languages Domain branding Send via SMS API / Webhooks Send via API InfoSec Documentation Third Party Contracts

Popularity on social networks : 808 followers on LinkedIn

Your Customer Review on SmartSurvey

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend SmartSurvey ? What is your likelihood to renew ?
 

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FAQs

Why use a Survey Software ?

Questionnaire software (surveys – forms – surveys) is used by various companies to collect data on all kinds of groups: employees, customers (new and old) or consumers. Questionnaire software allows you to carry out polls and surveys through the creation of questionnaires and forms.

According to various sources, most used business software are : Qualtrics (market share : 28,60%), SurveyMonkey (24,60%), Qualaroo (14,60%), Google Forms (4,80%), PollDaddy (3,70%), FormAssembly (1,90%), IBM SPSS Data Collection (0,70%), SurveyTracker (0,40%), Zoho Survey (0,40%), Wufoo (0,40%), Google Surveys (0,40%), Qeryz (0,30%), JotForm (0,30%), EmailMeForm (0,10%), Wootric (0,10%), GetFeedback (0,10%), 123ContactForm (0,10%), Akkroo (0,10%), Typeform (0,10%), Apptentive (0,10%)

Main functions are : Creation of polls, Security, Distribution, Reports and Analytics, Targeted surveys, Data

Main characteristics are : Surveys surveys, Online survey, online survey, online survey, internet survey, market research, create questionnaire survey, online survey, satisfaction survey, Online questionnaires, internet opinion polls, market research, create a questionnaire, satisfaction survey, Data, Customization of tables, Questionnaire options, Publication and distribution of online questionnaire, Account manager, SAAS software, Polls surveys, beautiful surveys, online surveys, free online survey, easy infographic survey, beautiful surveys, online surveys, free online survey, easy infographic survey, MarTech

Survey Software Average Price : from $ 12,42 to $ 99,00 with an average price of $ 40,24 . We have identified more than 327 competitors on the market.

Survey Software Review

Survey Software Review

Company details

Developed by SMARTSURVEY, Inc.
About SmartSurvey: With the SmartSurvey SaaS platform, users can capture, analyze and report virtually any type of data through a simple yet elegant online survey service. SmartSurvey enables users to directly reach the people whose opinions matter most Ð customers, partners, patients, students and vendors. SmartSurvey specializes in providing survey solutions for multinational companies and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

HQ location : United Kingdom
Founded in 2010 by Mo Naser
Total revenue : $2.3M

Industry : B2B SaaS company
Software Category : Marketing & Webmarketing Software > Marketing Intelligence Software > Survey Software
Schema : SoftwareApplication > BusinessApplication

Tags : online surveys | paper surveys | Survey Templates | Investigation Library | Themes | Custom logo | mark | single page survey | Progress bar | Multimedia content …
Website : visit smartsurvey.co.uk

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on SmartSurvey is independent in order to highlight the strengths and weaknesses of this Survey Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

SmartSurvey Alternatives

If you’re understanding the drawbacks and you’re looking for a SmartSurvey alternative, there are more than 77 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare SmartSurvey Pricing Against Competitors

Software Starting Price Billed Free Trial
SMARTSURVEY $ Per month / user Yes
SURVEYMONKEY $25 Per month / user Yes
QUESTIONPRO $129 Per month / user Yes
SOGOSURVEY $25 Per month / user Yes
ALCHEMER $49 Per month / user Yes
SURVEYGIZMO $25 Per month / user Yes
SURVEYSPARROW $19 Per month / user Yes
SURVIO $18,33 Per month / user No
QUICKTAPSURVEY $41 Per month / user Yes
GETFEEDBACK $ Per month / user Yes

 

Top 10 Alternatives & Competitors to SmartSurvey

– SurveyMonkey Audience
– SurveyMonkey
– Survio
– Typeform
– Survicate
– SurveyMonkey
– QuestionPro
– ProProfs NPS
– Jotform
– ProProfs Survey Maker

Free Alternatives to SmartSurvey

– QuestionPro
– SoGoSurvey
– SurveySparrow

You can also take a look at other business apps, like our Schoox review and our 3CLogic review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Marketing & Webmarketing Software and Marketing Intelligence Software to find out which one is right for your needs. Discover how these Survey Software compare to SmartSurvey when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Survey Software

 

9.6Expert Score
SmartSurvey Review
SmartSurvey is a great survey SaaS software to trust for your company or business.
Ease of use
9.6
Functionnality
9
Integrations
9
Customer support
9
Value for money
9
PROS
  • SaaS platform
CONS
  • Custom integrations can come at a price
SmartSurvey
SmartSurvey

$30.00

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