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Splashtop Remote Support

Splashtop Remote Support : Reviews, Pricing, Features & Alternatives

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Splashtop Remote Support is a Remote Customer Support Software. Price : $40 (free trial available). Review Splashtop Remote Support : Overview & Pricing

9.4 Expert Score
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Splashtop Remote Support Overview : Features, Pricing, Reviews & Alternatives

Splashtop Remote Support is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Splashtop Remote Support is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Remote Support, Managed Service Providers (MSP), IT Management …

Splashtop Remote Support price starts from $ 40 per user and per month (free trial available).

Splashtop SOS is a best-in-class, cost-effective attended and unattended support solution for help desks, MSPs, and IT professionals.

Get Hassle-Free Remote PC Connection with Splashtop Remote Support

What is Splashtop Remote Support ?

Splashtop Remote Support is remote support and endpoint management software developed specifically for MSPs to make it easy to connect their customers’ computers with remote access. Simplifies the process of remote access, monitoring and management of multiple computers. It is an ideal software for businessmen, corporate teams and IT professionals as it allows them to use its features to control their systems remotely and seamlessly. Splashtop is a high-tech, powerful and reliable remote desktop connectivity manager. It is suitable for managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a powerful, high-performance engine to deliver the best experience possible. You can also use it to view many remote screens simultaneously from multi-monitor setups. Security features like TLS and AES 256-bit encryption, device authentication, and two-step verification protect every remote session. User satisfaction with remote access to Splashtop is at an all time high. It is the best on the market and there is no competition. You can choose this amazing product without any hesitation. You get a free trial, a mobile app for iOS, Android, Mac, and Windows, and affordable premium plans starting at just $25 per month.

Provide remote support to your customers’ computers and provide them with remote access. The affordable, simple and secure alternative to LogMeIn, TeamViewer or GoToMyPC.

Splashtop Remote Support offers a robust set of features for MSPs, IT service providers, and help desk professionals for unattended support of Windows and Mac computers at a great price, often 50% less than similar solutions. All plans include unlimited technicians, concurrent sessions, and remote devices. Get fast remote access, user and computer grouping, user management, logging, and secure encryption. Splashtop Remote Support Plus edition adds File Transfer, Remote Printing, Chat, Remote Wakeup, Remote Reboot, Assisted Support Access, and Priority Tech Support. Over 20 million users worldwide trust Splashtop remote access technology. Buyer’s GuideDownload the Remote Access Buyer’s Guide with reviews and more. Updated: September 2021 Splashtop Remote Support Customers Toyota, AT&T, Isuzu,

Splashtop is a remote support solution designed for managed service providers, IT professionals, and help desk personnel. It offers features for multi-device access, file transfer, remote printing, chat, grouping, and user management. The product is available in cloud-based and on-premises deployment options. Splashtop allows agents to log in to remote systems using a nine-digit session code and downloaded software. The solution also offers chat and allows users to print documents on remote devices. Splashtop is available in two different pricing plans based on the number of features offered. The price varies depending on the number of connected computers. The seller offers online support for customers….

Splashtop Remote Support is a powerful remote support solution for IT management, help desk, and support teams. Use Splashtop to remotely manage Windows and Mac computers and anytime unattended access to provide remote assistance to end users, with a fast, secure, reliable and

Splashtop Remote Support Review

Splashtop Remote Support Review : Pros & Cons

Pros & Cons

When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Splashtop Remote Support, and as you may have guessed from the title, this review will tell you more about Splashtop Remote Support’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Splashtop Remote Support Pros : Key Benefits

– Windows workstations and servers, as well as Macs, can be accessed from any Windows, Mac, Android or iOS device, or using the Google Chrome browser or a Chromebook.

– During remote sessions, chat can be initiated with the remote computer user, allowing both users to send and receive messages in real time.

– Files from remote computers can be printed via local printers, without the need to transfer files, or print and then fax documents, and files can also be transferred remotely between devices.

– Administrator and end-user roles and permissions can be managed, access to specific computers or groups can be controlled, and all logins, administration activities, and file transfers are logged.

– The remote wake-up feature allows users to turn on devices remotely as long as the target computer supports Wake-on-LAN, is connected via a LAN cable, and another device on the same network is turned on.

Splashtop Remote Support Cons

– Con : Custom integrations can come at a price.
 

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Splashtop Remote Support Features

Here is the list of the main features of this computer software :

– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Live Chat
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Anti Virus
– Audit Management
– Audit Trail
– Automatic Backup
– Change Management
– Chat/Messaging
– Diagnostic Tools
– Event Logs
– File Sharing
– File Transfer

Main function & Pro Features

– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Live Chat
– API
– Access Controls/Permissions
– Active Directory Integration
– Alerts / Escalation
– Alerts/Notifications
– Anti Virus
– Audit Management
– Audit Trail
– Automatic Backup
– Change Management
– Chat/Messaging
– Diagnostic Tools
– Event Logs
– File Sharing
– File Transfer

Splashtop Remote Support Integrations

Splashtop Remote Support may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Splashtop Remote Support Pricing

The Splashtop Remote Support pricing plan starts from $ 40 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Splashtop Remote Support offers several pricing plans :

– Remote Support Plus : $ 40,00 per user / per month
– Remote Support Premium : –
– Professional : –
– Enterprise : –
– Premium : –

Remote Support Plus Remote Support Premium Professional Enterprise Premium
$40,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Splashtop Remote Support Pricing Plan

Splashtop Remote Support Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 7 days
Free plan : No free plan
Freemium : No information
Starting price : $ 40,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Splashtop Remote Support is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

splashtop-remote-support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Chinese, Spanish, French, Portuguese, German, Portuguese, French …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, Videos …

Industry & Customers

Who use Splashtop Remote Support ?

This software package is tailored to business needs : Non Profit, Entrepreneur, Medium Company …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Toyota, At&T, Isuzu, Goodwill …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)

Splashtop Remote Support Screenshots & Images : UI, dashboard …

Splashtop Remote Support Review

Splashtop Remote Support Business Software Pricing

Splashtop Remote Support Features

Splashtop Remote Support Features & Overview

Splashtop Remote Support Screenshot

Splashtop Remote Support Screenshot

Splashtop Remote Support Screenshot

Splashtop Remote Support Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Splashtop Remote Support Reviews

Here is our opinion on Splashtop Remote Support : this is an excellent remote customer support software to trust .

Splashtop Remote Support User Reviews & Ratings

Online and customer reviews of Splashtop Remote Support software are quite plentiful and overall very positive :

Overall rating : 4,7/5

Value for money : 4,6/5
Functionality : 4,3/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 92%
User rating Very Good : 35%
User rating Average : 0%
User rating Poor : 4%
User rating Terrible : 8%

Key benefits of Splashtop Remote Support are its ability to provide remote support and access from any device, easy deployment feature, attended and unattended remote support features, reselling access to remote and user management tools.

Popularity on social networks : 5680 followers on LinkedIn

Your Customer Review on Splashtop Remote Support

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Splashtop Remote Support ? What is your likelihood to renew ?
 

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FAQs

Why use a Remote Customer Support Software ?

Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.

According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)

Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform

Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing

We have identified more than 36 competitors on the market.

Remote Customer Support Software Review

Remote Customer Support Software Review

Company details

Developed by SPLASHTOP, Inc. (@splashtop on Twitter)
HQ location : AC-95129
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication

Tags : splashtop | remote desktop access | remote office assistance | Screen Sharing | file transfer | Instant Message | Access to standby computers | off | Remote session over the Internet | Launch the remote control of the mobile …
Website : visit splashtop.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Splashtop Remote Support is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Splashtop Remote Support Alternatives

If you’re understanding the drawbacks and you’re looking for a Splashtop Remote Support alternative, there are more than 23 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Splashtop Remote Support Pricing Against Competitors

Software Starting Price Billed Free Trial
SPLASHTOP REMOTE SUPPORT $25 Per month / user Yes
EZ PLATFORM ENTERPRISE EDITION $18500 Per month / user Yes
TEAMVIEWER $ Per month / user Yes
VNC CONNECT $ Per month / user Yes
RESCUEASSIST $55 Per month / user Yes
ANYDESK $9,9 Per month / user Yes
BEYONDTRUST REMOTE SUPPORT $2097 Per month / user Yes
LOGMEIN RESCUE $108,25 Per month / user Yes
ISL ONLINE $145 Per month / user Yes
CONNECTWISE CONTROL $24 Per month / user Yes

 

Top 10 Alternatives & Competitors to Splashtop Remote Support

– TeamViewer
– LogMeIn Central
– Dameware
– GoToMyPC
– Kaseya VSA
– Ringover Group
– Bomgar Remote Support
– LogMeIn Rescue
– LogMeIn Central
– LogMeIn Pro

Free Alternatives to Splashtop Remote Support

– VNC Connect
– ISL Online
– Zoho Assist

You can also take a look at other business apps, like our Breeze review and our Samsara review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to Splashtop Remote Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Remote Customer Support Software

 

9.4Expert Score
Splashtop Remote Support Review
Splashtop Remote Support is an excellent remote customer support SaaS software to trust for your company or business.
Ease of use
9.4
Functionnality
8.6
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Windows workstations and servers, as well as Macs, can be accessed from any Windows, Mac, Android or iOS device, or using the Google Chrome browser or a Chromebook.
CONS
  • Custom integrations can come at a price
Splashtop Remote Support
Splashtop Remote Support

$40.00

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