Symantec ServiceDesk
Symantec ServiceDesk : Reviews, Pricing, Features & Alternatives
Symantec ServiceDesk is a Customer Relationship Management (CRM) Software. Review Symantec ServiceDesk : Overview & Pricing
Symantec ServiceDesk Overview : Features, Pricing, Reviews & Alternatives
Symantec ServiceDesk is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Symantec ServiceDesk is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Sales CRM CRMs …
Symantec ServiceDesk prices are available on demand .
An accurate service desk solution to manage each of your workflows
What is Symantec ServiceDesk ?
Symantec ServiceDesk is a futuristic service desk software that helps businesses with automated incident response and rapid problem resolution. Provides effective resolution of customer incidents, primarily managed change and systemic issues. The software can be quickly installed and configured using its wizard-driven user interface. It can be easily integrated with the IT Management Suite, allowing users to reduce service outages, troubleshoot systematic issues, speed service restorations, and reduce downtime. Symantec ServiceDesk offers solutions with AIOps, DevOps and Business Management capabilities in a unified portal. Its Broadcom wired solutions help users overcome the technical challenges present at different levels of the network infrastructure. For data center solutions, users get help maximizing their server speed and uptime. The software protects digital infrastructure and data against various security threats that come at different levels. Businesses have access to the right solutions for the connectivity, performance, scalability, and manageability issues that are critical for data-intensive applications running on the web or in the cloud.
Symantec ServiceDesk is an automated incident response and troubleshooting solution for fast and efficient remediation of end-user incidents, systemic problems, and critical managed changes.
Symantec ServiceDesk is an incident, problem, change, and knowledge management tool designed to improve availability and service levels. The platform is designed for rapid execution, seamless integration, customization, and optimization of IT practices to deliver a new level of probability.
Symantec was founded in 1982 and is headquartered in Mountain View, California.
Symantec ServiceDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Symantec ServiceDesk, and as you may have guessed from the title, this review will tell you more about Symantec ServiceDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Symantec ServiceDesk Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Symantec ServiceDesk Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
Symantec ServiceDesk Features
Here is the list of the main features of this computer software :
– Helpdesk
Main function & Pro Features
– Cloud Services
Symantec ServiceDesk Integrations
Symantec ServiceDesk may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Symantec ServiceDesk Pricing
The Symantec ServiceDesk pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Symantec ServiceDesk offers several pricing plans :
– Symantec Service Desk : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Symantec Service Desk | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Symantec ServiceDesk is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
symantec-servicedesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Symantec ServiceDesk ?
This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : – $50 million) in countries like USA …
This web-based application is recommended for trades : Management, Marketing, Sales …
This cloud software is used in the sectors : Software, Hospitals and health care, Information Technology and Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Global Enterprise Technologies Corporation, Variq, Maricopa County, Core Bts, Gateway Mortgage Group …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Symantec ServiceDesk Screenshots & Images : UI, dashboard …
Symantec ServiceDesk Business Software Pricing
Symantec ServiceDesk Features & Overview
Symantec ServiceDesk Screenshot
Symantec ServiceDesk Screenshot
Videos
Video #1
Symantec ServiceDesk Reviews
Here is our opinion on Symantec ServiceDesk : this is an excellent customer relationship management (crm) software to trust .
Symantec ServiceDesk User Reviews & Ratings
Online and customer reviews of Symantec ServiceDesk software are quite plentiful and overall very positive :
Overall rating : 4,6/5
Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Symantec ServiceDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Symantec ServiceDesk ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by SYMANTEC, Inc.
HQ location : California
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit fr.norton.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Symantec ServiceDesk is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Symantec ServiceDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a Symantec ServiceDesk alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Symantec ServiceDesk Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| SYMANTEC SERVICEDESK | $ | Per month / user | No |
| JIRA SERVICE DESK | $10 | Per month / user | Yes |
| IVANTI SERVICE MANAGER | $ | Per month / user | No |
| INCIDENT IQ | $ | Per month / user | No |
| VIVANTIO | $42 | Per month / user | Yes |
| SUNVIEW CHANGEGEAR | $ | Per month / user | No |
| ATSPOKE | $5 | Per month / user | No |
| HALO SERVICE DESK | $40 | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to Symantec ServiceDesk
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
– Vcita
– Sales Cloud
– Kpulse
– Hub Sales
– Simple Crm
You can also take a look at other business apps, like our VMware vCenter review and our Microsoft Azure SQL review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Symantec ServiceDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
