Feedbackly
Feedbackly : Reviews, Pricing, Features & AlternativesFeedbackly is a Customer Relationship Management (CRM) Software (free trial available). Price : $ 170,00. Review Feedbackly : Overview & Pricing
Feedbackly Overview : Features, Pricing, Reviews & Alternatives
Feedbackly is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Feedbackly is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Survey, 360 Degree Feedback, NPS, Customer Experience …
Feedbackly price starts from $ 170,00 per month (free trial available).
Feedbackly is an all-in-one feedback software to improve customer experience for retail and human resources.
Feedbackly gives you all the tools you need to turn customer feedback into growth.
What is Feedbackly ?
Feedbackly is an all-in-one feedback tool that automatically converts feedback into sales throughout the customer journey. Create customizable surveys or use ready-made survey templates. Post surveys simultaneously to any sales/communication channel and let the feedback accumulate automatically. Analyze responses in the industry-leading dashboard and specialized customer journey analytics tool. To simplify action on feedback, set up push notifications that let you know when you need to fix issues or when it’s time to sell.
Provider of a customer feedback platform designed to drive instant sales using the customer experience. The company’s customer feedback platform offers a survey tool to collect feedback from all customer touch points, enabling companies to improve their business operations and increase sales.
Feedbackly offers an all-in-one customer experience measurement and analytics platform that enables you to automate analysis of the entire customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from just about any channel imaginable, analyze it all in one place, and let smart integrations automatically take action based on your feedback. Feedbackly is the only CXM platform that enables you to measure Emotional Value Index (EVI) while providing insights into the impact of your customers’ emotions on revenue and churn throughout the customer journey. Since our mission is to help businesses create the happiest customers in the world, we make sure our customers are the happiest – over 95% of our customers stay with us! In fact, Feedbackly provides all the necessary tools, methods, and training to attract and retain more customers with better CX.
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Feedbackly, and as you may have guessed from the title, this review will tell you more about Feedbackly’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Feedbackly Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Feedbackly Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
Feedbackly Features
Here is the list of the main features of this computer software :
– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Alerts/Notifications
– Anonymous Feedback
– CES Survey Structure
– CSAT Survey Structure
– Call Reporting
– Commenting/Notes
– Complaint Monitoring
– Conditional Logic
– Customer Experience Management
– Customer Journey Mapping
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
Main function & Pro Features
– 360 Degree Feedback
– AI/Machine Learning
– API
– Access Controls/Permissions
– Alerts/Notifications
– Anonymous Feedback
– CES Survey Structure
– CSAT Survey Structure
– Call Reporting
– Commenting/Notes
– Complaint Monitoring
– Conditional Logic
– Customer Experience Management
– Customer Journey Mapping
– Customer Segmentation
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Questions
– Customizable Reports
Feedbackly Integrations
Feedbackly integrates with more than 8 applications & plugins like HubSpot Marketing Hub, Mailchimp and WordPress (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Feedbackly integrations
– WordPress
– Mailchimp
– HubSpot Marketing Hub
– Shopify
– HubSpot CRM
– Adobe Commerce
– Salesforce Platform
– Cumul.io
Feedbackly Pricing
The Feedbackly pricing plan starts from $ 170,00 per month, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Feedbackly offers several pricing plans :
– Standard : $ 170,00 per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 170,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Feedbackly is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
feedbackly is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Finnish, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Feedbackly ?
This software package is tailored to business needs : Medium Company, Large Companys, SME …
This web-based application is recommended for trades : Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
Feedbackly Screenshots & Images : UI, dashboard …
Videos
Video #1
Feedbackly Reviews
Here is our opinion on Feedbackly : this is a very popular customer relationship management (crm) software to recommend .
Feedbackly User Reviews & Ratings
Online and customer reviews of Feedbackly software are quite plentiful and overall very positive :
Overall rating : 4,4/5
Value for money : 3,8/5
Functionality : 4,1/5
Usefulness : 3,8/5
Ease of use : 3,8/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 2144 followers on Twitter
Your Customer Review on Feedbackly
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Feedbackly ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Company details
Developed by FEEDBACKLY, Inc.
HQ location : Finnish
Founded in 2012 by Jaakko Mnnist
Total revenue : $1.4M
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit feedbackly.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Feedbackly is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Feedbackly Alternatives
If you’re understanding the drawbacks and you’re looking for a Feedbackly alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Feedbackly
– SurveyMonkey
– Alchemer
– Survicate
– Spark Chart
– SurveyMonkey Enterprise
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
You can also take a look at other business apps, like our Blogger review and our Boost review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Feedbackly when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !