Trustpilot
Trustpilot : Reviews, Pricing, Features & Alternatives
$139.00
Trustpilot is a Review Management Software. Price : $139 (free trial available). Review Trustpilot : Overview & Pricing
Trustpilot Overview : Features, Pricing, Reviews & Alternatives
Trustpilot is a Review Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Trustpilot is listed as a Review Management Software and Customer Satisfaction Software for companies and is used for Review Management, Customer Satisfaction, Customer Experience, Customer Engagement …
Trustpilot price starts from $ 139 per user and per month (free trial available).
Trustpilot is an open, review-focused community that enables dialogue between consumers and businesses.
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What is Trustpilot ?
Trust Pilot is a great customer review management software that helps web-based businesses build trust and create a connection with their customers. According to the current market scenario, thousands of companies open up to us, giving us many options to choose the best one. But the question arises, how to know the difference between the beneficial and the dangerous? To help us choose the best, Trustpilot is a free and open app for all businesses and consumers, where anyone can share product reviews. Sharing experiences helps others make better decisions and also benefits companies to achieve better sales. It is a proven fact that before buying any product, a high proportion of the population first consults the web and browses the posts commented on by pre-users. This is where everyone understands the reliability of a product or brand. And Trust Pilot helps the brand acquire this reliability. From baby products to cutting-edge technology products, comments on the standards and use of each product are available on the site. Trustpilot not only helps customers buy products wisely, but also helps businesses get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for beginners and a wide range of premium plans for professionals. Trustpilot not only helps customers buy products wisely, but also helps businesses get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for beginners and a wide range of premium plans for professionals. Trustpilot not only helps customers buy products wisely, but also helps businesses get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for beginners and a wide range of premium plans for professionals.
Developer of an independent online SaaS evaluation platform designed to make the Internet economy more transparent. The Company’s online review platform connects businesses with customers by collecting reviews, automating a review collection process, collecting and tracking customer feedback to resolve customer issues dissatisfied, enabling consumers and businesses to build two-way trust online.
Trustpilot, founded in 2007, is a Scandinavian startup that bills itself as a social platform specializing in online customer reviews.
Trustpilot is an open, review-focused community that enables dialogue between consumers and businesses.
Trustpilot is one of the leading solutions in the field of customer review processing. It allows you to collect opinions about your business site, about your products and about your various establishments. After moderation, customer ratings and comments can be seen on your site’s web pages, in Google search results, and in the tools directory. With Trustpilot, you have the option to send automated emails asking for customer feedback after a purchase. It is also possible to configure an integrated form to allow visitors to leave their opinion, without leaving the site.
A reference for managing customer reviews.
A reference for managing customer reviews.
Trustpilot Review : Pros & Cons
Pros & Cons
When it comes to finding the right Review Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Trustpilot, and as you may have guessed from the title, this review will tell you more about Trustpilot’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Trustpilot Pros : Key Benefits
– Automate the process of collecting customer feedback seamlessly throughout the brand’s customer journey and monitor customer feedback to resolve dissatisfied customer issues and publicly respond to customers.
– Create real social proof by leveraging Trustpilot ratings and reviews at key conversion points to increase site conversions and sales.
– Trustpilot helps drive more traffic from paid and organic search results through Google Seller Ratings to increase CTR and conversions on paid ads.
– Connect with your favorite third-party tools thanks to Trustpilot’s dozens of integrations with apps like Zendesk, Magento, Hootsuite, Salesforce, Zapier, Prestashop, Mailchimp and more.
– Increase organic search results and online visibility with Trustpilot by displaying SEO-enhancing content with highly relevant keywords and rich snippet stars.
Trustpilot Cons
– Con : Custom integrations can come at a price.
Trustpilot Features
Here is the list of the main features of this computer software :
– Detailed statistics
– 24/7 accessibility
– Alerts – notifications – reminders
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Import – Export data
– Social Media Metrics
– AB Testing
– Customer Review Platform
– API
– Social Media Monitoring
– Activity Dashboard
– Review Monitoring
– Alerts/Notifications
– Campaign Management
– Campaign Management
– Gamification
– Community Management
Main function & Pro Features
– Detailed statistics
– 24/7 accessibility
– Alerts – notifications – reminders
– Document sharing
– Folder sharing
– Note sharing
– Teamwork
– Import – Export data
– Social Media Metrics
– AB Testing
– Customer Review Platform
– API
– Social Media Monitoring
– Activity Dashboard
– Review Monitoring
– Alerts/Notifications
– Campaign Management
– Campaign Management
– Gamification
– Community Management
Trustpilot Integrations
Trustpilot may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Trustpilot Pricing
The Trustpilot pricing plan starts from $ 139 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Trustpilot offers several pricing plans :
– Free : $ 139,00 per user / per month
– Standard : $ 299,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Free | Standard | Professional | Enterprise | Premium |
| $139,00 | $299,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Trustpilot Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 139,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Trustpilot is a cloud-based Review Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
trustpilot is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Dutch, Danish, Spanish, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : +45 89 87 15 73
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Trustpilot ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like United Kingdom …
This web-based application is recommended for trades : PR, Marketing, Sales …
This cloud software is used in the sectors : Retail business …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Vapoter Fr, Lensdirect, Cykelpartner, Crdit Conseil De France, Sncb Europe, Younited Credit, Staples …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Public Administration …)
Trustpilot Screenshots & Images : UI, dashboard …
Trustpilot Business Software Pricing
Trustpilot Features & Overview
Trustpilot Screenshot
Trustpilot Screenshot
Videos
Video #1
Video #2
Trustpilot Reviews
Here is our opinion on Trustpilot : this is an excellent review management software to recommend .
Trustpilot User Reviews & Ratings
Online and customer reviews of Trustpilot software are quite plentiful and overall very positive :
Overall rating : 4,35
Value for money : 4,25
Functionality : 4,4
Usefulness : 4,1/5
Ease of use : 4,45
User rating Excellent : 66%
User rating Very Good : 9%
User rating Average : 5%
User rating Poor : 4%
User rating Terrible : 16%
The main advantages of Trustpilot are its ability to become a marketing tool, its ability to build trust, and its ability to inform users about parts of the business that need improvement.
Popularity on social networks : 58117 followers on LinkedIn
Your Customer Review on Trustpilot
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Trustpilot ? What is your likelihood to renew ?
FAQs
Why use a Review Management Software ?
A review and rating management software allows you to manage the reviews, comments and ratings left by customers.
According to various sources, most used business software are : Shopper Approved (market share : 17,30%), ReviewBuzz (3,10%), Trustpilot (1,90%), GetFiveStars (0,80%), Bazaarvoice (0,40%), Lipscore (0,10%), TrustSpot (0,10%)
Main functions are : Dashboard, Key indicators, Accessibility 24-19, Management of an online store – e-commerce site, Import – Export data, Extranet
Main characteristics are : Services, Personal Services – B2C, Online Services, Customer Reviews, Seller Reviews, Product Reviews, NPS Net Promoter Score, market research, satisfaction survey, Services, google shopping, instagram, product reviews, evaluations, management reviews, reviews site, e-commerce, company reviews, collection of reviews, avis.info, spokespersons, customer reviews, consumer reviews, certificates, attestations, verified reviews, interviews, e-merchants, online stores, websites online
Review Management Software Average Price : from $ 9,90 to $ 599,00 with an average price of $ 187,10 . We have identified more than 55 competitors on the market.
Review Management Software Review
Company details
Developed by TRUSTPILOT, Inc. (@trustpilot on Twitter)
HQ location : Denmark
Founded in 2007 by Peter Mhlmann
Total revenue : $102.0M
Fundings : $179.7M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software > Review Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : Google Seller Rating | Google Shopping | Trustboxes | Data Collection Methods | Optimized review invitations | Invitation Reminders | Collection Analytics | Trustpilot Company Profile | Sharing on social networks | Trustpilot Statistics …
Website : visit trustpilot.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Trustpilot is independent in order to highlight the strengths and weaknesses of this Review Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Trustpilot Alternatives
If you’re understanding the drawbacks and you’re looking for a Trustpilot alternative, there are more than 22 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Trustpilot Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| TRUSTPILOT | $200 | Per month / user | No |
| G2 TRACK | $5 | Per month / user | No |
| YOTPO | $ | Per month / user | Yes |
| BIRDEYE | $ | Per month / user | Yes |
| MENTION | $24 | Per month / user | Yes |
| NICEJOB | $45 | Per month / user | Yes |
| GOSITE | $ | Per month / user | No |
| PODIUM | $ | Per month / user | No |
| BROADLY | $ | Per month / user | No |
| BRAND24 | $49 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Trustpilot
– Feefo
– Customer Thermometer
– ReviewTrackers
– StoryTap
– Medallia Experience Cloud
– Teester
– Show Roomer
– ReviewBuzz
– Ekomi
– Grade.us
Free Alternatives to Trustpilot
– Mention
– GoSite
– Yotpo
You can also take a look at other business apps, like our Payoneer review and our Zapier review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Review Management Software compare to Trustpilot when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
