Upcall
Upcall : Reviews, Pricing, Features & AlternativesUpcall is a Call Center Software. Price : $4. Review Upcall : Overview & Pricing
Upcall Overview : Features, Pricing, Reviews & Alternatives
Upcall is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Upcall is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center, Sales Enablement …
Upcall price starts from $ 3,5 per user and per month .
Upcall provides on-demand calling, allowing businesses, nonprofits, and individuals to create outbound calling campaigns.
What is Upcall ?
Upcall is an all-in-one SaaS (Software as a Service) outbound calling platform that allows users to launch a calling campaign from their own system and scale it with lead generation tools to meet all outsourcing calling needs. The platform sets up real phone conversations in seconds and automatically follows up with leads at the right time with the right message. Upcall supports automated workflows that ease the process of starting prospect calls to create a new level of automation for different sales organizations. Upcall compares leads based on call conversions, including sales appointments and engagement rates, and helps sales teams qualify leads by separating the good from the bad and letting sales reps do the talking with qualified leads. Upcall integrates into the user’s workflow and allows teams to work with more than 1,
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Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Upcall, and as you may have guessed from the title, this review will tell you more about Upcall’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Upcall Pros : Key Benefits
– Automatically sync data bidirectionally with integrations.
– Upcall works with human conversations and gets real answers to questions.
– Set up complete call operations using only account information. A user can connect Upcall with more than 1000 integrations.
– Sends you call notes and detailed messages after hanging up with a potential client.
– Filter and rate each lead and forward only the leads that are worth discussing with reps.
Upcall Cons
– Con : Custom integrations can come at a price.
Upcall Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Automatic Call Distribution
– Calendar Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Scripting
– Caller ID
– Campaign Management
– Customizable Fields
– Drip Campaigns
– Lead Generation
– Lead Management
– Manual Dialer
– Outbound Call Center
– Prioritization
– Real Time Reporting
– Real-Time Chat
Main function & Pro Features
– Reporting/Analytics
– Sales Onboarding & Training
– Template Management
– Third Party Integrations
– Workflow Management
Upcall Integrations
Upcall integrates with more than 26 applications & plugins like Keap, Twilio and Unbounce (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Upcall integrations
– Slack
– Google Workspace
– Gmail
– Mailchimp
– Salesforce Sales Cloud
– Shopify
– Eventbrite
– Instagram
– HubSpot CRM
– Zoho CRM
– Zapier
– Squarespace
– Pipedrive
– Smartsheet
– Zendesk
– ActiveCampaign
– Airtable
– SharpSpring from Constant Contact
– Jotform
– Intercom
Upcall Pricing
The Upcall pricing plan starts from $ 3,5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Upcall offers several pricing plans :
– Standard : $ 3,50 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Standard | Start | Professional | Enterprise | Premium |
$3,50 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 3,50
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Upcall is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
upcall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, Spanish, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Upcall ?
This software package is tailored to business needs : Medium Company, SME, Small Company …
This web-based application is recommended for trades : Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Upcall Screenshots & Images : UI, dashboard …
Videos
Video #1
Upcall Reviews
Here is our opinion on Upcall : this is an excellent call center software to recommend .
Upcall User Reviews & Ratings
Online and customer reviews of Upcall software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Upcall
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Upcall ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Sales outsourcing software is commercial software suitable for managing sales providers.
Main functions are : Business management
Main characteristics are : Virtual Assistant, Automation, B2B, Btob, Collaborative, Collaboration, Home Delivery, AB Tests, Api, Telecom, Services
We have identified more than 2 competitors on the market.
Company details
Developed by UPCALL, Inc. (@upcall_com on Twitter)
HQ location : Belgium
Founded in 2017 by Samuel Devyver
Total revenue : $882000
Fundings : € 2_200_000
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : Virtual Assistant | Automation | B2B | btob | Collaborative | Cooperation | Home Delivery | AB testing | api | Telecom …
Website : visit upcall.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Upcall is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Upcall Alternatives
If you’re understanding the drawbacks and you’re looking for a Upcall alternative, there are more than 8 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Upcall
– SpitFire
– Bitrix24
– PhoneBurner
– Dialpad
– Ricochet360
– Upcall
– Steward
– LiteStart
You can also take a look at other business apps, like our CloudEntr review and our FieldAx review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Upcall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !