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Upcall : Reviews, Pricing, Features & Alternatives

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Upcall is a Call Center Software. Price : $4. Review Upcall : Overview & Pricing

9.4 Expert Score
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Upcall Overview : Features, Pricing, Reviews & Alternatives

Upcall is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Upcall is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center, Sales Enablement …

Upcall price starts from $ 3,5 per user and per month .

Upcall provides on-demand calling, allowing businesses, nonprofits, and individuals to create outbound calling campaigns.

What is Upcall ?

Upcall is an all-in-one SaaS (Software as a Service) outbound calling platform that allows users to launch a calling campaign from their own system and scale it with lead generation tools to meet all outsourcing calling needs. The platform sets up real phone conversations in seconds and automatically follows up with leads at the right time with the right message. Upcall supports automated workflows that ease the process of starting prospect calls to create a new level of automation for different sales organizations. Upcall compares leads based on call conversions, including sales appointments and engagement rates, and helps sales teams qualify leads by separating the good from the bad and letting sales reps do the talking with qualified leads. Upcall integrates into the user’s workflow and allows teams to work with more than 1,

Delegate your calling tasks with UPCALL. SIGN UP today for free and let the top 3% of callers call your leads and contacts in minutes.

Upcall Review

Upcall Review : Pros & Cons

Pros & Cons

When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Upcall, and as you may have guessed from the title, this review will tell you more about Upcall’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Upcall Pros : Key Benefits

– Automatically sync data bidirectionally with integrations.

– Upcall works with human conversations and gets real answers to questions.

– Set up complete call operations using only account information. A user can connect Upcall with more than 1000 integrations.

– Sends you call notes and detailed messages after hanging up with a potential client.

– Filter and rate each lead and forward only the leads that are worth discussing with reps.

Upcall Cons

– Con : Custom integrations can come at a price.
 

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Upcall Features

Here is the list of the main features of this computer software :

– API
– Activity Dashboard
– Activity Tracking
– Automatic Call Distribution
– Calendar Management
– Call Logging
– Call Monitoring
– Call Recording
– Call Scripting
– Caller ID
– Campaign Management
– Customizable Fields
– Drip Campaigns
– Lead Generation
– Lead Management
– Manual Dialer
– Outbound Call Center
– Prioritization
– Real Time Reporting
– Real-Time Chat

Main function & Pro Features

– Reporting/Analytics
– Sales Onboarding & Training
– Template Management
– Third Party Integrations
– Workflow Management

Upcall Integrations

Upcall integrates with more than 26 applications & plugins like Keap, Twilio and Unbounce (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Upcall integrations

– Slack
– Google Workspace
– Gmail
– Mailchimp
– Salesforce Sales Cloud
– Shopify
– Eventbrite
– Instagram
– HubSpot CRM
– Zoho CRM
– Zapier
– Squarespace
– Pipedrive
– Smartsheet
– Zendesk
– ActiveCampaign
– Airtable
– SharpSpring from Constant Contact
– Jotform
– Intercom

Upcall Pricing

The Upcall pricing plan starts from $ 3,5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Upcall offers several pricing plans :

– Standard : $ 3,50 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Standard Start Professional Enterprise Premium
$3,50
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 3,50
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Upcall is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

upcall is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Spanish, Spanish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, Phone Support, Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Upcall ?

This software package is tailored to business needs : Medium Company, SME, Small Company …

This web-based application is recommended for trades : Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)

Upcall Screenshots & Images : UI, dashboard …

Upcall Review

Upcall Business Software Pricing

Upcall Features

Upcall Features & Overview

Upcall Screenshot

Upcall Screenshot

Upcall Screenshot

Upcall Screenshot

Videos

Video #1

YouTube video

 

Upcall Reviews

Here is our opinion on Upcall : this is an excellent call center software to recommend .

Upcall User Reviews & Ratings

Online and customer reviews of Upcall software are quite plentiful and overall very positive :

Overall rating : 4,7/5

Value for money : 4,6/5
Functionality : 4,5/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Upcall

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Upcall ? What is your likelihood to renew ?
 

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FAQs

Why use a Call Center Software ?

Sales outsourcing software is commercial software suitable for managing sales providers.

Main functions are : Business management

Main characteristics are : Virtual Assistant, Automation, B2B, Btob, Collaborative, Collaboration, Home Delivery, AB Tests, Api, Telecom, Services

We have identified more than 2 competitors on the market.

Call Center Software Review

Call Center Software Review

Company details

Developed by UPCALL, Inc. (@upcall_com on Twitter)
HQ location : Belgium
Founded in 2017 by Samuel Devyver
Total revenue : $882000
Fundings : € 2_200_000

Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication

Tags : Virtual Assistant | Automation | B2B | btob | Collaborative | Cooperation | Home Delivery | AB testing | api | Telecom …
Website : visit upcall.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Upcall is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Upcall Alternatives

If you’re understanding the drawbacks and you’re looking for a Upcall alternative, there are more than 8 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Upcall

– SpitFire
– Bitrix24
– PhoneBurner
– Dialpad
– Ricochet360
– Upcall
– Steward
– LiteStart

You can also take a look at other business apps, like our CloudEntr review and our FieldAx review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Upcall when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Call Center Software

 

9.4Expert Score
Upcall Review
Upcall is an excellent call center SaaS software to recommend for your company or business.
Ease of use
9.4
Functionnality
9
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Automatically sync data bidirectionally with integrations.
CONS
  • Custom integrations can come at a price
Upcall
Upcall

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