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Veeva CRM : Reviews, Pricing, Features & Alternatives

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Veeva CRM is a Customer Relationship Management (CRM) Software. Review Veeva CRM : Overview & Pricing

9.2 Expert Score
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Veeva CRM Overview : Features, Pricing, Reviews & Alternatives

Veeva CRM is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Veeva CRM is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for CRM …

Veeva CRM prices are available on demand .

Veeva CRM is a cloud-based customer relationship management solution built specifically for life sciences.

Bring together digital, email, phone, face-to-face events, and events with multi-channel Veeva CRM.

What is Veeva CRM ?

The Veeva CRM suite of products is a multi-channel CRM solution built specifically for the life sciences industry. The comprehensive package offers all user groups (specialist and primary care reps, medical science liaisons, and account managers in managed markets) a range of pre-built functionality.

It is a comprehensive, multi-channel solution that enables organizations to manage growth and adapt to an ever-changing business environment.

Bring digital, email, phone, face-to-face meetings and events together with multi-channel Veeva CRM. Presentation of multichannel CRM A conversation. All the channels. Engage in relevant and timely conversations informed by a complete view of the customer.

The Veeva CRM suite of products is the most advanced cloud-based CRM solution for the life sciences industry.

What is Veeva CRM? Veeva is a multi-channel cloud CRM developed for life sciences companies, such as pharmaceutical companies, medical institutions, and healthcare organizations. But the software is also applicable to large companies outside the industry. The CRM has a built-in ecosystem to help you run consistent CRM programs. Disparate data is processed more accurately and quickly to generate insights, from account information to influencers in your social media sphere, and from customer interactions to sales reports. The goal is to help you plan a more holistic CRM campaign. Its platform-centric approach allows it to measure key results across channels, yet all relevant data points to one goal: improving customer satisfaction and user experience. Plus, you can add or remove features as your business grows or contracts, giving you more cash flow flexibility. Each module can maintain the integrity of its own key results even when you add or remove other modules. For example, you can create new or multiple sales campaigns, while keeping the same support features for measuring variance between campaigns. If necessary, you can add other support functions to meet the growing volume of sales generated by new campaigns. You can even update the system three times a year at no additional cost. Veeva CRM can be integrated with common and standard productivity and business applications. It also has a mobile browser version with a native app look and feel. As with other Veeva CRM reviews, the purpose of this guide is to help you verify if the product meets your needs.

Veeva CRM Review

Veeva CRM Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Veeva CRM, and as you may have guessed from the title, this review will tell you more about Veeva CRM’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Veeva CRM Pros : Key Benefits

– Customer interaction information and third-party data are combined into Veeva CRM’s comprehensive reports and dashboards. This provides business teams with the actionable insights needed to make informed decisions.

– Integrated multichannel

– With Veeva CRM’s account-based sales model, teams can collaborate to collectively plan, execute and measure progress for their specific roles; primary care, specialty care, field medicine, managed markets, and key account managers.

– robust functionality

– Veeva CRM mobile apps, designed for iPad and Windows 8, mean field reps can access the system anytime, anywhere.

– View cross-channel interaction history with Veeva CRM. All communication channels are integrated, giving teams a real-time view, as well as history, of customer activity, behavior and preferences.

– speed and adaptability

– Seamless integration with Veeva CRM Events Management gives users the power to create event types, get approvals, collect signatures, manage budgets and attendee invitations, collaborate with vendors, and more.

– One system for all

– Prebuilt Integrations

Veeva CRM Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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Veeva CRM Features

Here is the list of the main features of this computer software :

– CRM
– Activity Dashboard
– CRM
– Contact Management
– Customer Database
– Document Storage
– Interaction Tracking
– Lead Management
– Reporting/Analytics
– Territory Management
– Third Party Integrations
– Workflow Management
– Contact Management
– Dashboard
– Data Visualization
– Lead Management
– API
– Notifications
– Customer Management
– External Integrations

Main function & Pro Features

– Cloud Services

Veeva CRM Integrations

Veeva CRM integrates with more than 22 applications & plugins like Diyotta, Delphi AI and Salesforce Sales Cloud (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Veeva CRM integrations

– Salesforce Sales Cloud
– Sisense
– Pipefy
– ON24
– Salesforce Platform
– BOARD
– Guidebook
– DBxtra
– Workato
– Mobile Locker
– SpotMe
– Oracle Eloqua
– Alida CXM & Insights Suite
– SAP Roambi
– MainEDC
– Bedrock Data
– SafeGuard Cyber
– Welcome
– ZenKraft Shipmate
– Qstream

Veeva CRM Pricing

The Veeva CRM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Veeva CRM offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Veeva CRM is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

veeva-crm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, Chinese, Japanese, Japanese, Turkish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use Veeva CRM ?

This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Pharmaceutical products, Software, Information Technology and Services, Hospitals and health care …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Eagle Productivity Solutions, Nes Group, Viscira, Spruce Technology Inc, The American Red Cross …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Freelancer, Large Company, Medium Company …)

Veeva CRM Screenshots & Images : UI, dashboard …

Veeva CRM Review

Veeva CRM Business Software Pricing

Veeva CRM Features

Veeva CRM Features & Overview

Veeva CRM Screenshot

Veeva CRM Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Veeva CRM Reviews

Here is our opinion on Veeva CRM : this is an excellent customer relationship management (crm) software to advise .

Veeva CRM User Reviews & Ratings

Online and customer reviews of Veeva CRM software are quite plentiful and overall very positive :

Overall rating : 4,3

Value for money : 4,25
Functionality : 4,5
Usefulness : 3,8/5
Ease of use : 4,5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Veeva CRM

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Veeva CRM ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by VEEVASYSTEMS, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : advertising | cloud-based | contacts | customer relationship manager | eh | email hosting | email marketing | health | multi-channel marketing | editing …
Website : visit veevasystems.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Veeva CRM is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Veeva CRM Alternatives

If you’re understanding the drawbacks and you’re looking for a Veeva CRM alternative, there are more than 72 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Veeva CRM

– ActiveCampaign
– NetSuite
– Less Annoying CRM
– Zendesk
– Zendesk Sell
– Salesforce CRM
– Bigin by Zoho CRM
– HubSpot
– Zendesk Sell
– Zoho CRM

You can also take a look at other business apps, like our Ireportsource review and our Pantheon review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Veeva CRM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.2Expert Score
Veeva CRM Review
Veeva CRM is an excellent customer relationship management (crm) SaaS software to advise for your company or business.
Ease of use
9.2
Functionnality
9.4
Integrations
7.6
Customer support
7.6
Value for money
7.6
PROS
  • Customer interaction information and third-party data are combined into Veeva CRM's comprehensive reports and dashboards
CONS
  • Not always the cheapest option
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