Web Tracks
Web Tracks : Reviews, Pricing, Features & Alternatives
$295.00
Web Tracks is a Help Desk Software. Price : $295 (free trial available). Review Web Tracks : Overview & Pricing
Web Tracks Overview : Features, Pricing, Reviews & Alternatives
Web Tracks is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Web Tracks is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Help Desk, IT Asset Management …
Web Tracks price starts from $ 295 per user and per month (free trial available).
IT asset management and help desk solution
What is Web Tracks ?
Web Tracks is an IT asset management and help desk solution designed to help businesses of all sizes automate ticket assignments and manage their IT inventory. Key features include time tracking, purchase order management, auditing, email alerts, and reporting.
Web Tracks Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Web Tracks, and as you may have guessed from the title, this review will tell you more about Web Tracks’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Web Tracks Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Web Tracks Cons
– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
Web Tracks Features
Here is the list of the main features of this computer software :
– Helpdesk
– Alerts / Escalation
– Alerts/Notifications
– Asset Lifecycle Management
– Asset Tracking
– Audit Management
– Audit Trail
– Automated Routing
– Cost Tracking
– Customizable Reports
– Data Import/Export
– Document Storage
– Email Management
– Help Desk Management
– IT Asset Tracking
– Interaction Tracking
– Inventory Management
– Knowledge Base Management
– Maintenance Management
– Network Monitoring
Main function & Pro Features
– Prioritization
– Problem Management
– Procurement Management
– Reporting & Statistics
– Requisition Management
– Self Service Portal
– Supplier Management
– Support Ticket Management
– Support Ticket Tracking
– User Management
Web Tracks Integrations
Web Tracks integrates with more than 1 applications & plugins like User.com (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Web Tracks integrations
– User.com
Web Tracks Pricing
The Web Tracks pricing plan starts from $ 295,00 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Web Tracks offers several pricing plans :
– Free Trial : $ 295,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $295,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 295,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Web Tracks is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
web-tracks is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation …
Industry & Customers
Who use Web Tracks ?
This software package is tailored to business needs : Non Profit, Medium Company, Large Company …
This web-based application is recommended for trades : PR, IT, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Large Company, Medium Company, Non Profit …)
Web Tracks Screenshots & Images : UI, dashboard …
Web Tracks Business Software Pricing
Web Tracks Features & Overview
Web Tracks Screenshot
Videos
Video #1
Web Tracks Reviews
Here is our opinion on Web Tracks : this is an excellent help desk software to recommend .
Web Tracks User Reviews & Ratings
Online and customer reviews of Web Tracks software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Web Tracks
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Web Tracks ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by WEB, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit gritware.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Web Tracks is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Web Tracks Alternatives
If you’re understanding the drawbacks and you’re looking for a Web Tracks alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Web Tracks
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
You can also take a look at other business apps, like our Appreiz review and our Xpertdoc review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Web Tracks when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
