ZupportDesk
ZupportDesk : Reviews, Pricing, Features & Alternatives
$8.00
ZupportDesk is a Help Desk Software. Price : $8. Review ZupportDesk : Overview & Pricing
ZupportDesk Overview : Features, Pricing, Reviews & Alternatives
ZupportDesk is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ZupportDesk is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Operations and productivity Communications Live chat and instant messagings, Help Desk, Live Chat …
ZupportDesk price starts from $ 8 per user and per month .
ZupportDesk is a cloud-based HelpDesk solution whose mission is to enable businesses to provide exceptional customer service.
ZupportDesk is a live chat software and customer support ticket system.
What is ZupportDesk ?
ZupportDesk live chat and help desk software offers an online customer relationship management solution for online customer support and website monitoring.
We believe that every business with a website, regardless of its size, should communicate with its customers. Our live chat tool enables personal, real-time customer interaction that improves both sales and customer service. Our ticketing system lets you say goodbye to lost, unanswered, and scattered emails. Our solution will organize and classify your emails in a convenient and efficient pipeline. Our products come with powerful analytics and reporting tools that help you understand your customers and make better business decisions. Founded in 2015, ZupportDesk is based in Sweden with a talent development center in Sri Lanka. Helping more than 6,000 businesses worldwide, ZupportDesk was recognized as one of Sweden’s Top 14 Startups in 2015.
ZupportDesk is a live chat software and customer support ticket system.
Live chat software and support ticket system for businesses. A cloud-based solution used by more than 6,000 companies worldwide.
ZupportDesk is a cloud-based HelpDesk solution whose mission is to enable businesses to provide exceptional customer service. Our live chat tool enables personal, real-time customer interaction that improves both sales and customer service. Our ticketing system lets you say goodbye to lost, unanswered, and scattered emails. Our products come with powerful analytics and reports that help you understand your customers and make better business decisions.
ZupportDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ZupportDesk, and as you may have guessed from the title, this review will tell you more about ZupportDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ZupportDesk Pros : Key Benefits
– Multiple Widgets Customize Widget Chat History Multiple Agents Chat Queues Multiple Departments Sound Notifications Attention Bubbles Ban Visitors Multiple Time Zones Default Reply Upload/Download Attachments Chat Forwarding Visitor Information Proactive Chat CMS Plugins Reporting Integrations Live Monitoring Triggers TICKET MANAGEMENT Email team inbox Sending outgoing email Time tracking Multiple incoming and outgoing mailboxes Business rule management via SLA Multiple business hours Live monitoring feedback widget
– Our powerful support solution brings you and your customers together like never before. Live chat is the fastest way to interact with your customers almost like in a physical store. Keep your team organized, efficient and motivated. Never let another customer inquiry go unanswered. Easily integrate the tools you already use and make your ZupportDesk even stronger. Analyze your customer data, understand its trends and make the best possible business decisions. Prioritize, assign, collaborate and resolve all your customer queries easily, quickly and efficiently. See all your emails and customer inquiries in one convenient shared inbox, so you’re always in sync with your team. Take your ZupportDesk with you. All of its features are available to you when you’re on the go. Set ticket priorities and resolution times so your agents know exactly when to respond to each customer inquiry. Monitor daily ticket activity, agent performance, average resolution times, and more. Create pre-formatted answers and save time by typing the same answers over and over again.
– 30 days free and $8 per month when you sign up for 1 year
– Frequent releases / updates
– High Compatibility
ZupportDesk Cons
– Con : Custom integrations can come at a price.
ZupportDesk Features
Here is the list of the main features of this computer software :
– CRM
– Help Desk
– live chat
Main function & Pro Features
– Cloud Services
ZupportDesk Integrations
ZupportDesk integrates with more than 3 applications & plugins like Facebook (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 ZupportDesk integrations
ZupportDesk Pricing
The ZupportDesk pricing plan starts from $ 8 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ZupportDesk offers several pricing plans :
– Standard : $ 8,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Standard | Start | Professional | Enterprise | Premium |
| $8,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 8,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ZupportDesk is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
zupportdesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Portuguese …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use ZupportDesk ?
This software package is tailored to business needs : Large Company, SME, Startup …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, SME …)
ZupportDesk Screenshots & Images : UI, dashboard …
ZupportDesk Business Software Pricing
ZupportDesk Features & Overview
ZupportDesk Screenshot
Videos
This video is no longer available
ZupportDesk Reviews
Here is our opinion on ZupportDesk : this is a decent help desk software to experiment .
ZupportDesk User Reviews & Ratings
Online and customer reviews of ZupportDesk software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
INDIE is based on the same learning platform as the other CYPHER LEARNING LMS.
Popularity on social networks :
Your Customer Review on ZupportDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ZupportDesk ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by ZUPPORTDESK, Inc. (@ZupportD on Twitter)
About ZupportDesk: ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to deliver great customer service. Our live chat tool enables personal, real-time customer interaction that improves both sales and customer service. Our Ticketing System allows you to say goodbye to lost, unanswered and scattered emails. Our products are accompanied by powerful Analytics and Reports that allow you to understand your customers and make better business decisions.
HQ location : USA
Founded in 2015 by Dennis Surendra
Total revenue : $1.0M
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : ticket system | crm-system | helpdesk | live chat | customer support ticketing | ticketing system | live chat and ticketing software | support ticket system | support ticketing system | online support ticket system …
Website : visit zupportdesk.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ZupportDesk is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ZupportDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a ZupportDesk alternative, there are more than 50 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ZupportDesk
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
You can also take a look at other business apps, like our Fifty Five review and our Actian review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to ZupportDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
