IT Support
PagerDuty is a Supervision & Infrastructure Monitoring tool. Price : $9 (free trial available). Review PagerDuty : Overview & Pricing
★★★★★
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$9.00
PagerDuty Review
PagerDuty is an excellent supervision & infrastructure monitoring tool to trust for your company or business. PROS:
- Alert that works (and wakes you up)
CONS:
- Custom integrations can come at a price
Datadog is a Supervision & Infrastructure Monitoring tool. Price : $15 (free trial available). Review Datadog : Overview & Pricing
★★★★★
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$15.00
Datadog Review
Datadog is an excellent supervision & infrastructure monitoring tool to recommend for your company or business. PROS:
- Correlate metrics from all your cloud and SaaS applications, tools, providers and services, including Amazon EC2, web servers, StatsD, SQL and NoSQL databases
CONS:
- Not always the cheapest option
Dynatrace is an Application Performance Monitoring tool. Price : $0 (free trial available). Review Dynatrace : Overview & Pricing
★★★★★
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Free!
Dynatrace Review
Dynatrace is an excellent application performance monitoring tool to advise for your company or business. PROS:
- No warning noise! Artificial Intelligence and SEO analysis
CONS:
- Custom integrations can come at a price
Category Leader
LogicMonitor is a Supervision & Infrastructure Monitoring tool (free trial available). Price : $ 15,00. Review LogicMonitor : Overview & Pricing
★★★★★
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$15.00
LogicMonitor Review
LogicMonitor is a great supervision & infrastructure monitoring tool to recommend for your company or business. PROS:
- LogicMonitor's SaaS platform ensures scalability and ease of implementation in increasingly complex and geographically distributed infrastructures without additional hardware.
CONS:
- Not always the cheapest option
Zabbix is a Computer Network Monitoring tool. Price : $1600 (free trial available). Review Zabbix : Overview & Pricing
★★★★★
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$1,600.00
Zabbix Review
Zabbix is an excellent computer network monitoring tool to advise for your company or business. PROS:
- There are many reasons to choose the Zabbix solution over its competitors
CONS:
- Not always the cheapest option
Sunrise is an IT Service Management (ITSM). Price : $99 (free trial available). Review Sunrise : Overview & Pricing
★★★★★
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$99.00
Sunrise Review
Sunrise is an excellent it service management (itsm) to advise for your company or business. PROS:
- Sunrise is available as a native mobile app on iOS and Android, giving users the flexibility to manage billing and invoicing on the go.
CONS:
- Not always the cheapest option
Popular
Pulseway is a Computer Network Monitoring tool. Price : $1 (free trial available). Review Pulseway : Overview & Pricing
★★★★★
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$1.00
Pulseway Review
Pulseway is a great computer network monitoring tool to advise for your company or business. PROS:
- MOBILE FIRST
CONS:
- Custom integrations can come at a price
Recommended
OpsGenie is a Supervision & Infrastructure Monitoring tool. Price : $9 (free trial available). Review OpsGenie : Overview & Pricing
★★★★★
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$9.00
OpsGenie Review
OpsGenie is a great supervision & infrastructure monitoring tool to trust for your company or business. PROS:
- Leverage the incident investigation dashboard so you can correlate code deployments to incidents and measure deployment quality over time.
CONS:
- Custom integrations can come at a price
Category Leader
CDN77 is a Computer Network Monitoring tool. Price : $0 (free trial available). Review CDN77 : Overview & Pricing
★★★★★
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Free!
CDN77 Review
CDN77 is a great computer network monitoring tool to trust for your company or business. PROS:
- Support for the latest technologies.
CONS:
- Custom integrations can come at a price
Vivantio is an IT Service Management (ITSM). Price : $60 (free trial available). Review Vivantio : Overview & Pricing
★★★★★
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$60.00
Vivantio Review
Vivantio is an excellent it service management (itsm) to trust for your company or business. PROS:
- Vivantio's suite of service management products enables B2B service companies to enable only the features they need, aligned with their immediate needs on a platform that can grow with their business
CONS:
- Not always the cheapest option
Jira Service Desk is an IT Service Management (ITSM). Price : $20 (free trial available). Review Jira Service Desk : Overview & Pricing
★★★★★
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$20.00
Jira Service Desk Review
Jira Service Desk is an excellent it service management (itsm) to know for your company or business. PROS:
- Request management
CONS:
- Custom integrations can come at a price
TOPdesk is an IT Service Management (ITSM). Price : $66 (free trial available). Review TOPdesk : Overview & Pricing
★★★★★
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$66.00
TOPdesk Review
TOPdesk is an excellent it service management (itsm) to trust for your company or business. PROS:
- Manage and implement changes and releases with the TOPdesks IT Change Management module, which provides workflow automation for frequently requested changes, custom forms with best practices for the self-service portal, task checklists, and a graphic calendar planner.
CONS:
- Not always the cheapest option
Oracle Enterprise Manager is an Application Performance Monitoring tool. Review Oracle Enterprise Manager : Overview & Pricing
★★★★★
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Oracle Enterprise Manager Review
Oracle Enterprise Manager is a very popular application performance monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Popular
Interactio is an IT Support tool. Review Interactio : Overview & Pricing
★★★★★
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Interactio Review
Interactio is a great it support tool to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Logz.io is a Log Management tool. Price : $1 (free trial available). Review Logz.io : Overview & Pricing
★★★★★
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$1.00
Logz.io Review
Logz.io is an excellent log management tool to know for your company or business. PROS:
- Maximize your productivity with the open source software you love, ELK Stack and Grafana, at the scale you need
CONS:
- Custom integrations can come at a price
Category Leader
Squadcast is a Supervision & Infrastructure Monitoring tool. Price : $10 (free trial available). Review Squadcast : Overview & Pricing
★★★★★
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$10.00
Squadcast Review
Squadcast is a great supervision & infrastructure monitoring tool to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Raygun is an Error & Exception Monitoring tool. Price : $199 (free trial available). Review Raygun : Overview & Pricing
★★★★★
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$199.00
Raygun Review
Raygun is an excellent error & exception monitoring tool to recommend for your company or business. PROS:
- Complete monitoring platform with unlimited data.
CONS:
- Not always the cheapest option
Nagios XI is a Computer Network Monitoring tool. Price : $2 (free trial available). Review Nagios XI : Overview & Pricing
★★★★★
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$2.00
Nagios XI Review
Nagios XI is an excellent computer network monitoring tool to advise for your company or business. PROS:
- Internal and third-party integrations are made easy with Nagio XI's multiple APIs
CONS:
- Custom integrations can come at a price
Spiceworks is an IT Service Management (ITSM). Price : $83 (free trial available). Review Spiceworks : Overview & Pricing
★★★★★
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$83.00
Spiceworks Review
Spiceworks is an excellent it service management (itsm) to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Kaseya VSA is an IT Service Management (ITSM) (free trial available). Review Kaseya VSA : Overview & Pricing
★★★★★
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Kaseya VSA Review
Kaseya VSA is an easy-to-use it service management (itsm) to recommend for your company or business. PROS:
- Continue your journey to a modern MSP or IT department by leveraging the Kaseya VSA platform
CONS:
- Not always the cheapest option
Netwrix Auditor is a Log Management tool (free trial available). Price : $ 3999,00. Review Netwrix Auditor : Overview & Pricing
★★★★★
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$3,999.00
Netwrix Auditor Review
Netwrix Auditor is an excellent log management tool to recommend for your company or business. PROS:
- Netwrix Auditor supports auditing on a wide range of IT systems such as Active Directory, Office 365, Windows File Servers, Oracle DB, VMware, Windows Server, etc.
CONS:
- Not always the cheapest option
New Relic is an Application Performance Monitoring tool. Price : $149 (free trial available). Review New Relic : Overview & Pricing
★★★★★
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$149.00
New Relic Review
New Relic is an excellent application performance monitoring tool to recommend for your company or business. PROS:
- Simplified end-to-end performance management
CONS:
- Not always the cheapest option
WhatsUp Gold is a Computer Network Monitoring tool. Price : $1100 (free trial available). Review WhatsUp Gold : Overview & Pricing
★★★★★
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$1,100.00
WhatsUp Gold Review
WhatsUp Gold is an excellent computer network monitoring tool to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ParkMyCloud is an IT Infrastructure Management tool. Price : $3 (free trial available). Review ParkMyCloud : Overview & Pricing
★★★★★
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$3.00
ParkMyCloud Review
ParkMyCloud is an excellent it infrastructure management tool to know for your company or business. PROS:
- Reduce cloud costs - Reduce cloud costs by up to 65% by scheduling power-on and power-off times for non-production AWS EC2, Azure, and GCP instances.
CONS:
- Not always the cheapest option
Why use IT Support ?
What are the key features and benefits of IT Support ?
- CRM
- 24-7 accessibility
- Data import - Export
- Alerts - notifications - reminders
- Messaging instant - chat
- Authentication
- Data encryption
- Data security
- SSL Security - Secure Sockets Layer
- Correlation
What are the Cons of IT Support ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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