IT Support
New Relic APM is an Application Performance Monitoring tool. Price : $149 (free trial available). Review New Relic APM : Overview & Pricing
★★★★★
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$149.00
New Relic APM Review
New Relic APM is an excellent application performance monitoring tool to know for your company or business. PROS:
- Alert: send emails or push notifications
CONS:
- Not always the cheapest option
AppDynamics is an Application Performance Monitoring tool. Price : $3 (free trial available). Review AppDynamics : Overview & Pricing
★★★★★
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$2.00
AppDynamics Review
AppDynamics is an excellent application performance monitoring tool to recommend for your company or business. PROS:
- AppDynamics provides the application intelligence you need to deliver the application performance your users demand by:
CONS:
- Custom integrations can come at a price
Lansweeper is an IT Service Management (ITSM). Price : $0 (free trial available). Review Lansweeper : Overview & Pricing
★★★★★
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Free!
Lansweeper Review
Lansweeper is an excellent it service management (itsm) to advise for your company or business. PROS:
- Scan computers without having to deploy agents
CONS:
- Custom integrations can come at a price
OTRS is an IT Service Management (ITSM). Price : $0. Review OTRS : Overview & Pricing
★★★★★
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Free!
OTRS Review
OTRS is an excellent it service management (itsm) to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Popular
ThousandEyes is a Computer Network Monitoring tool. Price : $149. Review ThousandEyes : Overview & Pricing
★★★★★
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$149.00
ThousandEyes Review
ThousandEyes is a great computer network monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Recommended
germain APM is a Supervision & Infrastructure Monitoring tool. Price : $2 (free trial available). Review germain APM : Overview & Pricing
★★★★★
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$1.00
germain APM Review
germain APM is a great supervision & infrastructure monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
C2 ATOM is an IT Service Management (ITSM). Price : $65 (free trial available). Review C2 ATOM : Overview & Pricing
★★★★★
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$65.00
C2 ATOM Review
C2 ATOM is an excellent it service management (itsm) to know for your company or business. PROS:
- Discover a flexible platform that centralizes your users' requests and automates your processes.
CONS:
- Not always the cheapest option
Popular
Instrumental is a Computer Server Monitoring tool. Price : $15 (free trial available). Review Instrumental : Overview & Pricing
★★★★★
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$15.00
Instrumental Review
Instrumental is a great computer server monitoring tool to recommend for your company or business. PROS:
- Increase availability and therefore revenue
CONS:
- Custom integrations can come at a price
Category Leader
Websitepulse is an Application Performance Monitoring tool. Price : $9 (free trial available). Review Websitepulse : Overview & Pricing
★★★★★
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$9.00
Websitepulse Review
Websitepulse is a great application performance monitoring tool to recommend for your company or business. PROS:
- 24/7 remote monitoring
CONS:
- Custom integrations can come at a price
Blossom is an Application Performance Monitoring tool. Price : $150 (free trial available). Review Blossom : Overview & Pricing
★★★★★
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$150.00
Blossom Review
Blossom is an excellent application performance monitoring tool to advise for your company or business. PROS:
- Efficient Standup Meetings: Blossom was designed from the ground up to make standup meetings as clear and efficient as possible
CONS:
- Not always the cheapest option
Recommended
PingPlotter is a Computer Network Monitoring tool. Price : $7 (free trial available). Review PingPlotter : Overview & Pricing
★★★★★
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$7.00
PingPlotter Review
PingPlotter is a great computer network monitoring tool to trust for your company or business. PROS:
- View network performance data on hundreds of targets
CONS:
- Custom integrations can come at a price
Recommended
Goverlan Reach is an IT Service Management (ITSM). Price : $15 (free trial available). Review Goverlan Reach : Overview & Pricing
★★★★★
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$15.00
Goverlan Reach Review
Goverlan Reach is a great it service management (itsm) to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
ChangeGear is an IT Service Management (ITSM). Price : $995. Review ChangeGear : Overview & Pricing
★★★★★
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$995.00
ChangeGear Review
ChangeGear is a very popular it service management (itsm) to trust for your company or business. PROS:
- ChangeGear Service Desk provides a customizable dashboard for team leaders and managers to gain real-time metrics and KPI insights to help manage IT service activities
CONS:
- Not always the cheapest option
Wireshark is a Computer Network Monitoring tool. Price : $0. Review Wireshark : Overview & Pricing
★★★★★
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Free!
Wireshark Review
Wireshark is an excellent computer network monitoring tool to trust for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
Scalyr is a Log Management tool. Price : $35 (free trial available). Review Scalyr : Overview & Pricing
★★★★★
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$35.00
Scalyr Review
Scalyr is an excellent log management tool to advise for your company or business. PROS:
- Easy to set up on any server with a centralized solution to manage logs and data from all servers
CONS:
- Custom integrations can come at a price
Librato is a Supervision & Infrastructure Monitoring tool. Price : $5. Review Librato : Overview & Pricing
★★★★★
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$5.00
Librato Review
Librato is an excellent supervision & infrastructure monitoring tool to know for your company or business. PROS:
- Main advantages of using Librato:
CONS:
- Custom integrations can come at a price
Ivanti Service Manager is an IT Service Management (ITSM) (free trial available). Review Ivanti Service Manager : Overview & Pricing
★★★★★
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Ivanti Service Manager Review
Ivanti Service Manager is an excellent it service management (itsm) to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Solarwinds Rmm is a Computer Network Monitoring tool (free trial available). Review Solarwinds Rmm : Overview & Pricing
★★★★★
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Solarwinds Rmm Review
Solarwinds Rmm is an excellent computer network monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Pandora FMS is a Supervision & Infrastructure Monitoring tool (free trial available). Price : $ 2625,00. Review Pandora FMS : Overview & Pricing
★★★★★
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$2,625.00
Pandora FMS Review
Pandora FMS is an excellent supervision & infrastructure monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Zenoss is a Supervision & Infrastructure Monitoring tool. Review Zenoss : Overview & Pricing
★★★★★
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Zenoss Review
Zenoss is an excellent supervision & infrastructure monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Icinga is a Supervision & Infrastructure Monitoring tool. Review Icinga : Overview & Pricing
★★★★★
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Icinga Review
Icinga is an excellent supervision & infrastructure monitoring tool to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Top
Appfigures is an Application Performance Monitoring tool. Price : $10 (free trial available). Review Appfigures : Overview & Pricing
★★★★★
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$9.00
Appfigures Review
Appfigures is a great application performance monitoring tool to know for your company or business. PROS:
- SaaS platform
CONS:
- Custom integrations can come at a price
StatusCake is a Supervision & Infrastructure Monitoring tool. Price : $20 (free trial available). Review StatusCake : Overview & Pricing
★★★★★
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$20.00
StatusCake Review
StatusCake is an excellent supervision & infrastructure monitoring tool to know for your company or business. PROS:
- Truly global monitoring
CONS:
- Not always the cheapest option
Super Monitoring is a Website Status Monitoring tool. Price : $6 (free trial available). Review Super Monitoring : Overview & Pricing
★★★★★
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$5.00
Super Monitoring Review
Super Monitoring is a very popular website status monitoring tool to advise for your company or business. PROS:
- availability monitoring
CONS:
- Custom integrations can come at a price
Why use IT Support ?
What are the key features and benefits of IT Support ?
- CRM
- 24-7 accessibility
- Data import - Export
- Alerts - notifications - reminders
- Messaging instant - chat
- Authentication
- Data encryption
- Data security
- SSL Security - Secure Sockets Layer
- Correlation
What are the Cons of IT Support ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company
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