IT Service Management (ITSM)
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InvGate Assets is an IT Service Management (ITSM) (free trial available). Review InvGate Assets : Overview & Pricing
★★★★★
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InvGate Assets Review
InvGate Assets is a great it service management (itsm) to recommend for your company or business. PROS:
- InvGate Assets enables organizations to continuously manage, remotely monitor and protect all of their assets from a single web portal, including Windows, Mac, Linux and more.
CONS:
- Not always the cheapest option
LANDesk Service Desk is an IT Service Management (ITSM). Review LANDesk Service Desk : Overview & Pricing
★★★★★
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LANDesk Service Desk Review
LANDesk Service Desk is an easy-to-use it service management (itsm) to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
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Summit is an IT Service Management (ITSM). Review Summit : Overview & Pricing
★★★★★
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Summit Review
Summit is a great it service management (itsm) to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Bmc Helix is an IT Service Management (ITSM). Review Bmc Helix : Overview & Pricing
★★★★★
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Bmc Helix Review
Bmc Helix is a very popular it service management (itsm) to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
iSupport is an IT Service Management (ITSM). Review iSupport : Overview & Pricing
★★★★★
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iSupport Review
iSupport is an easy-to-use it service management (itsm) to know for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Octopus ITSM is an IT Service Management (ITSM). Review Octopus ITSM : Overview & Pricing
★★★★★
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Octopus ITSM Review
Octopus ITSM is an innovative it service management (itsm) to consider for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
MSP Manager is an IT Service Management (ITSM) (free trial available). Review MSP Manager : Overview & Pricing
★★★★★
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MSP Manager Review
MSP Manager is an easy-to-use it service management (itsm) to advise for your company or business. PROS:
- Native mobile apps for iOS and Android allow technicians to view open tickets, ticket and customer histories, track their time, access device details and more.
CONS:
- Not always the cheapest option
IncidentMonitor is an IT Service Management (ITSM). Price : $36 (free trial available). Review IncidentMonitor : Overview & Pricing
★★★★★
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$36.00
IncidentMonitor Review
IncidentMonitor is a very popular it service management (itsm) to know for your company or business. PROS:
- Provide customers and support staff with a self-service web portal accessible by security role, providing a knowledge base, forums, and support tickets.
CONS:
- Not always the cheapest option
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AssetSonar is an IT Service Management (ITSM). Price : $50 (free trial available). Review AssetSonar : Overview & Pricing
★★★★★
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$49.00
AssetSonar Review
AssetSonar is a great it service management (itsm) to advise for your company or business. PROS:
- Streamline all of your IT services by integrating our powerful IT asset management with leading service centers like Zendesk
CONS:
- Not always the cheapest option
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ServiceWise is an IT Service Management (ITSM). Price : $20 (free trial available). Review ServiceWise : Overview & Pricing
★★★★★
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$20.00
ServiceWise Review
ServiceWise is a great it service management (itsm) to trust for your company or business. PROS:
- ServiceWise is IT service management help desk software that supports web and client-server interfaces and offers additional modules for asset management, knowledge management, and third-party software integrations.
CONS:
- Custom integrations can come at a price
Web+Center is an IT Service Management (ITSM). Review Web+Center : Overview & Pricing
★★★★★
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Web+Center Review
Web+Center is an easy-to-use it service management (itsm) to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Samanage is an IT Service Management (ITSM). Price : $150. Review Samanage : Overview & Pricing
★★★★★
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$150.00
Samanage Review
Samanage is an excellent it service management (itsm) to recommend for your company or business. PROS:
- IT Service Desk IT Asset Management Issues and Changes Contracts and Licenses Self-Service Portal IT Service Catalog Knowledge Base Risk Detection SLA Management
CONS:
- Not always the cheapest option
ITOA Platform is an IT Service Management (ITSM). Review ITOA Platform : Overview & Pricing
★★★★★
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ITOA Platform Review
ITOA Platform is an innovative it service management (itsm) to examine for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
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C-Desk is an IT Service Management (ITSM). Price : $9 (free trial available). Review C-Desk : Overview & Pricing
★★★★★
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$9.00
C-Desk Review
C-Desk is a great it service management (itsm) to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Recommended
FactoryLogix MES is an IT Service Management (ITSM) (free trial available). Review FactoryLogix MES : Overview & Pricing
★★★★★
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FactoryLogix MES Review
FactoryLogix MES is a great it service management (itsm) to trust for your company or business. PROS:
- Easy to learn, fast to use - Configurability and adaptability without coding - Visibility and traceability throughout the supply chain - Supports any type of manufacturing process - Configuration on demand; Mechanical Assembly/Box Construction; MRO; Large System Manufacturing/Cell Construction - Improve compliance and quality throughout the enterprise - Increase productivity and efficiency
CONS:
- Not always the cheapest option
Recommended
4me is an IT Service Management (ITSM). Price : $60 (free trial available). Review 4me : Overview & Pricing
★★★★★
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$59.00
4me Review
4me is a great it service management (itsm) to recommend for your company or business. PROS:
- 4me enables large companies to collaborate with leading managed service providers such as Atos, Capgemini, Deloitte and DXC
CONS:
- Not always the cheapest option
Deepser is an IT Service Management (ITSM). Price : $28 (free trial available). Review Deepser : Overview & Pricing
★★★★★
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$28.00
Deepser Review
Deepser is an excellent it service management (itsm) to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Ivanti Neurons for ITSM is an IT Service Management (ITSM). Review Ivanti Neurons for ITSM : Overview & Pricing
★★★★★
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Ivanti Neurons for ITSM Review
Ivanti Neurons for ITSM is an easy-to-use it service management (itsm) to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
ConnectWise Fortify is an IT Service Management (ITSM) (free trial available). Review ConnectWise Fortify : Overview & Pricing
★★★★★
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ConnectWise Fortify Review
ConnectWise Fortify is an excellent it service management (itsm) to trust for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
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Efecte is an IT Service Management (ITSM) (free trial available). Review Efecte : Overview & Pricing
★★★★★
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Efecte Review
Efecte is a great it service management (itsm) to trust for your company or business. PROS:
- Embrace agile ITSM using Kanban boards and self-organization tools.
CONS:
- Not always the cheapest option
Category Leader
Engage Soft is an IT Service Management (ITSM). Price : $2 (free trial available). Review Engage Soft : Overview & Pricing
★★★★★
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$1.00
Engage Soft Review
Engage Soft is a great it service management (itsm) to recommend for your company or business. PROS:
- An advanced dashboard that allows you to seamlessly control user access to offices, meeting rooms, visitors and manage support and ticketing in one place, also automates billing and invoicing for members of coworking and flexible offices.
CONS:
- Custom integrations can come at a price
Datto RMM is an IT Service Management (ITSM). Review Datto RMM : Overview & Pricing
★★★★★
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Datto RMM Review
Datto RMM is an excellent it service management (itsm) to advise for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
EasyVista is an IT Service Management (ITSM). Review EasyVista : Overview & Pricing
★★★★★
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EasyVista Review
EasyVista is an excellent it service management (itsm) to recommend for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Glpi Network is an IT Service Management (ITSM). Review Glpi Network : Overview & Pricing
★★★★★
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Glpi Network Review
Glpi Network is an innovative it service management (itsm) to investigate for your company or business. PROS:
- SaaS platform
CONS:
- Not always the cheapest option
Why use IT Service Management (ITSM) ?
What are the key features and benefits of IT Service Management (ITSM) ?
- Help desk / service desk
- IT asset management
- Configuration management
- Service catalog management
- License management
- Network management
- Knowledge management
- Manage users and services
- Contract management and guarantees with the dates of validity and notice as well as the calculation of costs, fixed assets, depreciation, residual values ​​and calculation of the TCO
- Management of the history of movements from receipt to exit from the equipment fleet
What are the Cons of IT Service Management (ITSM) ?
- Data hosting: not necessarily stored in your country (server abroad)
- Installation & Maintenance: it is preferable to call on an IT integrator
- Technical support: it is preferable to train employees when changing software packages
- Security & Confidentiality: you must trust the publisher of the solution
- Price: multiplying subscription software can be costly for the company