AlphaChat
AlphaChat : Reviews, Pricing, Features & Alternatives
$399.00
AlphaChat is a Digital Customer Experience (CX) Software. Price : $399 (free trial available). Review AlphaChat : Overview & Pricing
AlphaChat Overview : Features, Pricing, Reviews & Alternatives
AlphaChat is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
AlphaChat is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Service, Customer Experience, Conversational AI Platform, Live Chat …
AlphaChat price starts from $ 399 per user and per month (free trial available).
AlphaChat is conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between customers and CS teams
What is AlphaChat ?
AlphaChat is conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between customers and CS teams. Admins can gain insight into chatbot accuracy and resolution rates, average response time, messages received, and other metrics through pie charts from a unified platform.
We make AI simple for our users. People are creative. We want you to be able to express yourself through software. It doesn’t matter if you know how to program or not. You just want to build. And we understand that. With AlphaChat, you can quickly create high-quality conversational AI. Our products have been built from the ground up to ensure they use the latest technology. Intelligent virtual assistants built into our platform conduct 250,000 conversations per month with users. We are a team of experienced entrepreneurs and machine learning specialists. Here to make you successful.
AlphaChat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is AlphaChat, and as you may have guessed from the title, this review will tell you more about AlphaChat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
AlphaChat Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
AlphaChat Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
AlphaChat Features
Here is the list of the main features of this computer software :
– AI/Machine Learning
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Management
– Auto-Responders
– Canned Responses
– Chat Transcript
– Chat/Messaging
– Chatbot
– Code-free Development
– Configurable Workflow
– Content Creation
– Content Management
– Contextual Guidance
– Customer History
– Customer Service Analytics
– Customizable Branding
– Customizable Forms
– Customizable Templates
Main function & Pro Features
– AI/Machine Learning
– API
– Activity Dashboard
– Alerts / Escalation
– Appointment Management
– Auto-Responders
– Canned Responses
– Chat Transcript
– Chat/Messaging
– Chatbot
– Code-free Development
– Configurable Workflow
– Content Creation
– Content Management
– Contextual Guidance
– Customer History
– Customer Service Analytics
– Customizable Branding
– Customizable Forms
– Customizable Templates
AlphaChat Integrations
AlphaChat integrates with more than 4 applications & plugins like Zendesk, WhatsApp and Slack (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 AlphaChat integrations
– Slack
– WhatsApp
– Zendesk
– Facebook for Business
AlphaChat Pricing
The AlphaChat pricing plan starts from $ 399 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
AlphaChat offers several pricing plans :
– Free Trial : $ 399,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Free Trial | Start | Professional | Enterprise | Premium |
| $399,00 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No information
Freemium : No information
Starting price : $ 399,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
AlphaChat is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
alphachat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use AlphaChat ?
This software package is tailored to business needs : Public Administration, Medium Company, Large Companys …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
AlphaChat Screenshots & Images : UI, dashboard …
AlphaChat Business Software Pricing
AlphaChat Features & Overview
AlphaChat Screenshot
Videos
This video is no longer available
AlphaChat Reviews
Here is our opinion on AlphaChat : this is a great digital customer experience (cx) software to trust .
AlphaChat User Reviews & Ratings
Online and customer reviews of AlphaChat software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 4,2/5
Functionality : 3,6/5
Usefulness : 4,2/5
Ease of use : 4,2/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on AlphaChat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend AlphaChat ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Digital Customer Experience (CX) Software Review
Company details
Developed by ALPHACHAT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit alphachat.ai
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on AlphaChat is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
AlphaChat Alternatives
If you’re understanding the drawbacks and you’re looking for a AlphaChat alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to AlphaChat
– Quiq Messaging
– Userlike
– nixi1
– Zendesk
– Zoho Desk
You can also take a look at other business apps, like our Amazon EC2 Spot review and our AppColl Prosecution Manager review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to AlphaChat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
