Aspect Unified IP
Aspect Unified IP : Reviews, Pricing, Features & Alternatives
Aspect Unified IP is a Call Center Software. Review Aspect Unified IP : Overview & Pricing
Aspect Unified IP Overview : Features, Pricing, Reviews & Alternatives
Aspect Unified IP is a Call Center Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Aspect Unified IP is listed as a Call Center Software and Business Phone Systems Software for companies and is used for Call Center, Predictive Dialer …
Aspect Unified IP prices are available on demand .
Enable inbound and outbound omnichannel contact.
What is Aspect Unified IP ?
Aspect Unified IP is an end-to-end unified software platform that helps enterprise contact centers deliver extraordinary customer experiences.
Aspect Unified IP is an end-to-end unified software-based platform that helps enterprise contact centers deliver an outstanding customer experience for every conversation, across all channels, through a single, elegant platform.
Self-service Aspect is an AI-based interactive text response solution, like Facebook Messenger or SMS chatbots, fully integrated into the contact center: self-service, omnichannel digital experiences that leverage the latest generation of natural language understanding and smartphone capabilities.
Aspect Unified IP Review : Pros & Cons
Pros & Cons
When it comes to finding the right Call Center tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Aspect Unified IP, and as you may have guessed from the title, this review will tell you more about Aspect Unified IP’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Aspect Unified IP Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Aspect Unified IP Cons
– Con : Not always the cheapest option : Call Center Software average cost is $ 24,5 .
– Con : Custom integrations can come at a price.
Aspect Unified IP Features
Here is the list of the main features of this computer software :
– Alerts / Escalation
– Automatic Call Distribution
– CRM
– Call Center Management
– Call Recording
– Call Routing
– Call Scheduling
– Call Transfer
– Campaign Management
– Chat/Messaging
– Email Management
– FCC Compliance
– FTC Compliance
– List Management
– Live Chat
– Multi-Channel Communication
– Multi-Channel Management
– Predictive Dialer
– Real Time Analytics
– Real Time Data
Main function & Pro Features
– Reporting/Analytics
Aspect Unified IP Integrations
Aspect Unified IP integrates with more than 1 applications & plugins like VPI Capture (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Aspect Unified IP integrations
– VPI Capture
Aspect Unified IP Pricing
The Aspect Unified IP pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Aspect Unified IP offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Aspect Unified IP is a cloud-based Call Center platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
aspect-unified-ip is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Chinese, Spanish, Japanese, Portuguese, Japanese, German, Spanish …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Aspect Unified IP ?
This software package is tailored to business needs : Large companies, Small and Medium companies (Turnover : + $1 billion) in countries like United Kingdom, India …
This web-based application is recommended for trades : Administrative, Sales …
This cloud software is used in the sectors : Financial services, Software, Bank, Information Technology and Services, Telecommunications …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Southwest Airlines Co, Broadcast Music, Nextgen Information Services …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)
Aspect Unified IP Screenshots & Images : UI, dashboard …
Aspect Unified IP Business Software Pricing
Aspect Unified IP Features & Overview
Aspect Unified IP Screenshot
Aspect Unified IP Screenshot
Videos
Video #1
Video #2
Aspect Unified IP Reviews
Here is our opinion on Aspect Unified IP : this is an excellent call center software to recommend .
Aspect Unified IP User Reviews & Ratings
Online and customer reviews of Aspect Unified IP software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 4/5
Functionality : 4/5
Usefulness : 4/5
Ease of use : 4/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Aspect Unified IP
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Aspect Unified IP ? What is your likelihood to renew ?
FAQs
Why use a Call Center Software ?
Cloud software for call centers (call centers) includes all applications dedicated to use in a call center: telephony, emails, sms, social networks, chat. Call center / call center software offers unified communications by linking telephony to computing. They make it possible to launch teleprospecting campaigns and facilitate the commercial management of companies. They make it possible to record pre-recorded messages (interactive vocal server) in order to route requests to the right services.
According to various sources, most used business software are : CallTrackingMetrics (market share : 15,50%), SAP Contact Center (0,40%), Vocalcom (0,20%), VICIdial (0,20%), Aspect Unified IP (0,20%), Noble Systems (0,20%), Cisco packaged contact center (0,10%), ConnectAndSell (0,10%), Synthetix (0,10%), Aspect Call Center (0,10%), IPscape (0,10%), Telax (0,10%)
Main functions are : Automatic call distribution, Interactive voice response, Computer telephony integration, Auto Dialers, Organize and prioritize service tickets, Expert directory
Main characteristics are : Freshchat, live chat, customer messaging, modern messaging, web chat app, site chat, intercom, intercom chat, zendesk chat, drift, web chat, caller id spoofing, caller id spoofing, calling, crazycall, prank, prank call, spoofing, spoofing, callerid, caller id, caller spoofing, caller id change caller, voice changer, voice changer, spoofing app, spoofingidentity, fun call, clearance, uk
Call Center Software Average Price : from $ 9,00 to $ 40,00 with an average price of $ 24,50 . We have identified more than 284 competitors on the market.
Call Center Software Review
Company details
Developed by ASPECT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Communications Software > Business Phone Systems Software > Call Center Software
Schema : SoftwareApplication > CommunicationApplication
Tags : …
Website : visit aspect.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Aspect Unified IP is independent in order to highlight the strengths and weaknesses of this Call Center Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Aspect Unified IP Alternatives
If you’re understanding the drawbacks and you’re looking for a Aspect Unified IP alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Aspect Unified IP
– Five9
– Convoso
– NICE CXone
– SpitFire
– Bitrix24
– Sharpen
– Ubefone
– Dialer360
– Microbasecti
– Cxm
You can also take a look at other business apps, like our Hubdoc review and our DivvyHQ review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Communications Software and Business Phone Systems Software to find out which one is right for your needs. Discover how these Call Center Software compare to Aspect Unified IP when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
