BoldChat
BoldChat : Reviews, Pricing, Features & Alternatives
$599.00
BoldChat is a Mobile Support Software. Price : $ 599,00. Review BoldChat : Overview & Pricing
BoldChat Overview : Features, Pricing, Reviews & Alternatives
BoldChat is a Mobile Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
BoldChat is listed as a Mobile Support Software and Customer Service & Support Software for companies and is used for Feedback Management, Lead Management …
BoldChat price starts from $ 599,00 per year .
Boldchat is a business live chat and customer engagement solution for sales and support chats.
What is BoldChat ?
BoldChat is a provider of live chat services that can be used by businesses of all sizes. It offers online and offline messaging systems, the ability to force web pages, automatic invitations, predefined messages with hotkeys; features such as user-defined folders, user-defined states, auto-threaded emails, and many more. The BoldChat live chat client features a clean and professional look, which can be customized to match the aesthetics of the user’s website.
LogMeIn BoldChat provides businesses with customizable live chat software.
What is BoldChat? With BoldChat, you can drive business website sales and control your interactions with customers. One-click calling tools, email management, and chat are just a few of the live communication programs that BoldChat offers. Users who have specific needs can easily manipulate and customize the set of features provided by BoldChat.
BoldChat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Mobile Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is BoldChat, and as you may have guessed from the title, this review will tell you more about BoldChat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
BoldChat Pros : Key Benefits
– Proactive Live Chat – Proactive chat is the ability to target a website visitor and then, through coordinated visual cues and sound effects, deliberately invite that visitor to participate in a chat interaction.
– Customer service tools: monitoring of visitor navigation; Predefined messages that can be searched; Chat/Visitor History; monitoring tools; SLA reports; Predefined predictive messaging.
– Website Visitor Tracking – By placing a small snippet of code on your website pages, users can instantly see in real time who is on your site.
– Proactive Invitations – Data collected from the visitor tracking feature is used to create invitation rules. Different rules can be created to target specific types of buyers, specific areas of the website, and specific locations in the sales funnel.
– Routing – Administrators configure services, folders, and permission groups to route incoming work to a desired destination.
– Reporting Engine: BoldChat products include tools that make it easy to quickly turn any data into actionable insights.
BoldChat Cons
– Con : Not always the cheapest option : Mobile Support Software average cost is $ 177,67 .
– Con : Custom integrations can come at a price.
BoldChat Features
Here is the list of the main features of this computer software :
– API
– Chat
– Cloud Services
– Live chat
– Agent efficiency
– Supervisor dashboard
– Mobile engagement
– Web-based chat reporting
– Passive browsing sharing
– Email management
– Reporting engine & scheduler
– Form fill
– Active browser sharing
– Chat
– Twitter management
– Integrated workspace
– Deploy across domains
– Integrated SMS
– SMS management
Main function & Pro Features
– API
– Chat
– Cloud Services
– Live chat
– Agent efficiency
– Supervisor dashboard
– Mobile engagement
– Web-based chat reporting
– Passive browsing sharing
– Email management
– Reporting engine & scheduler
– Form fill
– Active browser sharing
– Chat
– Twitter management
– Integrated workspace
– Deploy across domains
– Integrated SMS
– SMS management
BoldChat Integrations
BoldChat may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 123 BoldChat integrations
– Google Analytics
– GeoFluent by Lionbridge
– Active Assist
– Salesforce
– LogMeIn Rescue
BoldChat Pricing
The BoldChat pricing plan starts from $ 599,00 per year, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
BoldChat offers several pricing plans :
– Pro : $ 599,00 per year
– Premier : Price on demand
– Enterprise : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Premium only
Freemium : No information
Starting price : $ 599,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
BoldChat is a cloud-based Mobile Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
boldchat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : iOS App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use BoldChat ?
This software package is tailored to business needs : Small and Medium companies, Large companies (Turnover : – $50 million) in countries like Canada, United Kingdom …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Automotive, Hospitals and health care, Retail business, Construction …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Euromonitor International Ltd, David’S Bridal, 360Trainingdotcom, Sag-Aftra, Hargrove Inc …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Large Company …)
BoldChat Screenshots & Images : UI, dashboard …
BoldChat Business Software Pricing
BoldChat Features & Overview
BoldChat Screenshot
BoldChat Screenshot
Videos
Video #1
BoldChat Reviews
Here is our opinion on BoldChat : this is a very popular mobile support software to know .
BoldChat User Reviews & Ratings
Online and customer reviews of BoldChat software are quite plentiful and overall very positive :
Overall rating : 3,6
Value for money : 3,5
Functionality : 3,6
Usefulness : 4,4/5
Ease of use : 3,7
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
The main benefits of BoldChat are its ease of implementation, scalability, and innovative features.
Popularity on social networks :
Your Customer Review on BoldChat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend BoldChat ? What is your likelihood to renew ?
FAQs
Why use a Mobile Support Software ?
Mobile customer support software helps manage after-sales service and customer questions and issues via smartphone / mobile app.
According to various sources, most used business software are : BoldChat (market share : 1,30%), Free Call (0,40%), Conversocial (0,10%), Helpshift (0,10%), KANA Enterprise (0,10%)
Main functions are : Create new tickets on the fly, Notifications notify agents of updates to tickets assigned to them., Get to the right ticket immediately using email search and deep linking., Filter the queue with views and swipe the screen to easily move to the next ticket., Conversion measurement, Integration with forums, platforms
Main characteristics are : customer support, software as a service, customer feedback, customer relationship manager, customer service, customer feedback, software as a service, conversion measurement, forum integration, case resolution management, customizable reports, tables real-time dashboard, mobile app support, customer feedback, customer support, customer feedback, business messaging, chat customers, communications, facebook messaging, live chat, live chat app, voice chat, voip calls, business chat, business messaging, social media and communications, free call, free call, phone
Mobile Support Software Average Price : from $ 49,00 to $ 299,00 with an average price of $ 177,67 . We have identified more than 16 competitors on the market.
Mobile Support Software Review
Company details
Developed by LOGMEIN, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Mobile Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit bold360.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on BoldChat is independent in order to highlight the strengths and weaknesses of this Mobile Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
BoldChat Alternatives
If you’re understanding the drawbacks and you’re looking for a BoldChat alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to BoldChat
– Salesforce Service Cloud
– Zoho Desk
– Teamwork Desk
– Zendesk
– Freshdesk
– Help Scout
– Conversocial
– BoldChat
– Helpshift
– LivePerson
You can also take a look at other business apps, like our Bookafy Online Scheduling review and our Bookitbee review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Mobile Support Software compare to BoldChat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
