Bomgar Remote Support
Bomgar Remote Support : Reviews, Pricing, Features & Alternatives
$2.00
Bomgar Remote Support is a Remote Customer Support Software. Price : $2 (free trial available). Review Bomgar Remote Support : Overview & Pricing
Bomgar Remote Support Overview : Features, Pricing, Reviews & Alternatives
Bomgar Remote Support is a Remote Customer Support Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Bomgar Remote Support is listed as a Remote Customer Support Software and Customer Service & Support Software for companies and is used for Customers Support Remote supports …
Bomgar Remote Support price starts from $ 2,1 per user and per month (free trial available).
Bomgar is a remote support solution that enables help desk technicians to remotely connect to end user systems through firewalls.
What is Bomgar Remote Support ?
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for organizations that need to securely access and support any device or system, anywhere in the world. Technicians using remote support can quickly connect, view, and control remote systems and devices, chat, and collaborate with end users or other technicians, while enhancing remote access security. Organizations in every vertical market around the world use remote support to provide superior support services and reduce threats to valuable data and systems. BeyondTrust is a private company headquartered in Atlanta, Georgia with offices and distribution partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust blog, or on Facebook, Twitter, and LinkedIn. Get a free trial of Remote Support at BeyondTrust Remote Support is also known as Bomgar Remote Support. BeyondTrust Remote Support Buyer’s Guide Updated October 2021BeyondTrust Remote Support CustomersInterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences CorporationBeyondTrust Remote Support Video
Secure remote access to any remote workstation or server – no VPN! It works with Windows, Mac, Linux, iPad, iPhone and Android. Device or cloud deployment options.
Bomgar Remote Support is remote support software that allows users to troubleshoot Windows, Mac, Linux, iOS, and Android devices and is designed to meet all of your remote support needs with a single tool. The platform allows users to access and control remote computers inside or outside a corporate network, and does not require remote target computers to be connected via VPN.
The software is equipped with screen sharing features, as well as access and camera sharing features that allow IT support agents to see what customers see, such as hardware or peripherals. Additionally, the platform provides users with support features including chat support, CRM integration, skill-based routing capabilities, and customizable surveys and support portals.
What is Bomgar Remote Support? Bomgar Remote Support is an enterprise-grade, on-premises, cloud-based remote access and support platform. The suite contains vault, secure access and remote assistance modules. The main features of this tool include monitoring and auditing, customer care, IT support, and help desk management. With Bomgar Review: Pricing, Pros, Cons, and Features, administrators can access their devices from anywhere in a secure environment, ensuring there are no security issues along the way. The tool is compatible with Linux, Mac and Windows operating systems. It even works seamlessly on mobile systems like iOS and Android. The software’s login module allows users to easily generate accounts, as well as record and monitor online sessions in real time. Users can set up a highly secure remote connection to fully control remote workstations, servers, and network devices. Additional features include cloud infrastructure management, notification and credential management, and session investigation. Bomgar Remote Support has a vault module that allows users to host their passwords, share passwords with administrator privileges, and search for credentials. The tool integrates with other third party systems including ServiceNow, HP ArcSight and Splunk. Additionally, the software provides stable and reliable connectivity when accessed remotely. Thanks to this, agents and support technicians can rest easy knowing that they will stay in contact with the other party until their work is finished. Bomgar Remote Support is currently available on a monthly subscription basis. Support is available via phone, email, tutorials, and live chat.
Bomgar Remote Support Review : Pros & Cons
Pros & Cons
When it comes to finding the right Remote Customer Support tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Bomgar Remote Support, and as you may have guessed from the title, this review will tell you more about Bomgar Remote Support’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Bomgar Remote Support Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Bomgar Remote Support Cons
– Con : Custom integrations can come at a price.
Bomgar Remote Support Features
Here is the list of the main features of this computer software :
– Let us handle the infrastructure for you
– Deployment : BeyondTrust Cloud Appliance
– Unattended Support :
– Manage unattended devices, plus:
– Unlimited remote access on LAN via RDP
– Unlimited access on external networks via RDP/Jump technology
– Unlimited access on isolated networks via Jump Zone Proxy
– Platforms :
– Windows, Mac, and Linux
– Android and iOS Support Collaboration capabilities Administrator Features : All administrative Integrations : ITSM Systems Management
Main function & Pro Features
– Cloud Services
Bomgar Remote Support Integrations
Bomgar Remote Support integrates with more than 3 applications & plugins like Zendesk Support, Salesforce and Agiloft (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Bomgar Remote Support integrations
– Agiloft
– Salesforce
– Zendesk Support
Bomgar Remote Support Pricing
The Bomgar Remote Support pricing plan starts from $ 2,1 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Bomgar Remote Support offers several pricing plans :
– Cloud : $ 2,10 per user / per month
– Owned Appliance : –
– Professional : –
– Enterprise : –
– Premium : –
| Cloud | Owned Appliance | Professional | Enterprise | Premium |
| $2,10 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Bomgar Remote Support Pricing Plans
Pricing Details
Pricing Model : One time licence
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 2,10
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Bomgar Remote Support is a cloud-based Remote Customer Support platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
bomgar-remote-support is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 770-407-1800
Training options : …
Industry & Customers
Who use Bomgar Remote Support ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Cargotec Corporation, Williams-Sonoma, University Of Southern California, University Of Miami, Concept Rehab, Yahoo!, Ebay …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
Bomgar Remote Support Screenshots & Images : UI, dashboard …
Bomgar Remote Support Business Software Pricing
Bomgar Remote Support Features & Overview
Bomgar Remote Support Screenshot
Videos
Video #1
Video #2
Bomgar Remote Support Reviews
Here is our opinion on Bomgar Remote Support : this is a great remote customer support software to recommend .
Bomgar Remote Support User Reviews & Ratings
Online and customer reviews of Bomgar Remote Support software are quite plentiful and overall very positive :
Overall rating : 4,8/5
Value for money : 4,8/5
Functionality : 4,8/5
Usefulness : 4,8/5
Ease of use : 4,8/5
User rating Excellent : 84%
User rating Very Good : 14%
User rating Average : 3%
User rating Poor : 0%
User rating Terrible : 0%
The main advantages of Bomgar Remote Support are its ability to provide users with secure and controlled remote access on a trusted platform.
Popularity on social networks : 41967 followers on LinkedIn
Your Customer Review on Bomgar Remote Support
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Bomgar Remote Support ? What is your likelihood to renew ?
FAQs
Why use a Remote Customer Support Software ?
Remote customer support software allows access and control of any device from a remote location. It is primarily used by IT support technicians to troubleshoot end-user issues. Remote customer support software helps respond to customer inquiries after purchase.
According to various sources, most used business software are : DameWare (market share : 15,40%), VNC Connect (0,40%)
Main functions are : Remote diagnostics, Toolbox, To chatter, File sharing, User Management, Cross platform
Main characteristics are : online meeting, remote control, remote control, remote desktop access, remote desktop support, screen sharing, tech support, vnc, desktop sharing, help desk, Network and administration, sharing your screen, remote desktop, remote desktop support, remote control, remote desktop access, remote desktop, integrated chat, integrated file sharing, multi-window control, support for multiple monitors, remote desktop access, support for remote desktop, remote reboot, screen sharing, concurrent work, drag and drop, concurrent work, integrated chat, integrated file sharing
We have identified more than 36 competitors on the market.
Remote Customer Support Software Review
Company details
Developed by BOMGAR, Inc.
HQ location : USA
Founded by Matt Celona
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Remote Customer Support Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit bomgar.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Bomgar Remote Support is independent in order to highlight the strengths and weaknesses of this Remote Customer Support Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Bomgar Remote Support Alternatives
If you’re understanding the drawbacks and you’re looking for a Bomgar Remote Support alternative, there are more than 18 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Bomgar Remote Support Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| BEYONDTRUST REMOTE SUPPORT | $2097 | Per month / user | Yes |
| TEAMVIEWER | $ | Per month / user | Yes |
| VNC CONNECT | $ | Per month / user | Yes |
| ANYDESK | $9,9 | Per month / user | Yes |
| LOGMEIN RESCUE | $108,25 | Per month / user | Yes |
| RESCUEASSIST | $55 | Per month / user | Yes |
| ISL ONLINE | $145 | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| ZOHO ASSIST | $14 | Per month / user | Yes |
| SHOWMYPC | $140 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Bomgar Remote Support
– Ringover Group
– Bomgar Remote Support
– LogMeIn Rescue
– LogMeIn Central
– LogMeIn Pro
– DameWare
– Oracle Secure Global Desktop
– FixMe it
– MSP Anywhere
– Glance Networks
Free Alternatives to Bomgar Remote Support
– VNC Connect
– ISL Online
– Zoho Assist
You can also take a look at other business apps, like our Doodly review and our Paylocity Web Pay review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Remote Customer Support Software compare to Bomgar Remote Support when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
